Ellipsis jetpack mismatch data usage with alerts

Ok, I have the ellipsis jetpack and for the past couple months I've had varying data usage issues...
This month, it mysteriously used more than 2 gb of data minimum without anything to my knowledge, being connected to it.
So I up the data and just dismiss it as the PlayStation 4 bring on and "the crew" coming out, since it may have updated content while I was sleeping for the other 9 gb.
But this morning, I have an email saying I've used 90% of my data allowance (of 20 gb). email time is 1:52 am, yet both the website and the jetpack show the data usage as of 6:18 am today 12/13 to be 15.3 gb (website says like 15.336).
This is frustrating to say the least, and really makes me like Verizon is trapping me into paying more money!
I also have family guard on the device and it's currently set to not allow more than 17 gb. It's been setup that way for probably a week now.
Also, before I upped the data cap from 10gb, I got two alert emails for each alert level, hours apart.
The first 50% was around probably 10 am, the second was late that night, after eight, I believe. Right around that same time, I got a 75% followed by 90, and later, another each of 75 & 90.
Imagine the frustration! Especially now that I'm paying an extra 4.99 a month to protect myself from going over the usage limit!
I was playing a ps4 game last night online (the crew), but didn't download anything outside of that, and watched a video or two on the net, both were short videos. All worked fine, and didn't have the email alert until this morning when I woke up.
Also: this is my first post, done from a tablet, so I'm sorry if it goes to wrong place

SHARED DATA DETAILS
Cycle Ends: 12/15/2014
Total Shared Data Used
15.366GB /20GB
Estimate as of 12/13/2014 12:51 PM
And yet I have an alert that says I've used 90%.. Copy/pasted below
Fri Dec 12 2014 11:52:56 PM from 900080002020
Verizon FamilyBase Msg: You have used about 90% of your data limit. When you reach your limit, your data use may be restricted for the rest of the cycle.
I have a 20 GB plan. 90% of 20 GB is 18 GB.

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Huge data usage with Verison 4G LTE hotspot ( Verizon-890L-50DB)

Recently upgraded my internet service to a Verizon 4G LTE hotspot (Verizon-890L-50DB). First month - no problems - second month - I have 6GB of overage charges. Every time I log in to check email or any other minimal data usage task, I get hit with another GB or more of download usage. My computer is an HP Pavilion Laptop, Windows 7 with NETWORX installed. Networx tells me it is indeed MY computer that is downloading this data and my hard drive is also showing the increases in data.
I've run AVG, Glary Utilities, Speedy PC PRO and Spybot Search and Destroy but found no virus, rootkit or anything on my computer that would explain this problem.
When I use a different wireless internet service, I do NOT see the extraneous data usage.
I contacted Verizon's support team and got no help diagnosing the problem but they did agree to send a replacement for my hotspot device. Hopefully this fixes the issue; then I have to battle with them about the unwarranted $60 or more in overage charges.
Has anyone else experienced a problem similar to this?

I would recomend getting out of the contract before the 14 day trial period ends.   Verizon will charge you an activation fee, restocking fee and one months service, but that is better than being stuck with this mess. I have homefusion and am afraid to use since verizon seems to fabricate data usage. Unfortunately I did not realize this untill after the 14 day trial. Now is will cost me $350 to terminate my contract.
Date: Mon, 18 Feb 2013 21:21:48 -0700
From: [email protected]
To: <Email address removed for privacy.>
Subject: Re: Huge data usage with Verison 4G LTE hotspot ( Verizon-890L-50DB) - Re: Huge data usage with Verison 4G LTE hotspot ( Verizon-890L-50DB)
                                                                                Re: Huge data usage with Verison 4G LTE hotspot ( Verizon-890L-50DB)
    created by Lyda1 in Verizon Jetpack 4G LTE Mobile Hotspot 890L - View the full discussion
Exactly the same thing has happened to me. I purchased the Verizon Jetpack™ 4G LTE Mobile Hotspot 890L two days ago. After one day, I had supposedly used half the 5GB monthly allowance. After two days, I am at 4.25 GB usage. I don't stream movies, I have the hotspot password protected, I live alone, and no one else uses my computer. I have not downloaded any large files. At this rate, I'll go broke soon.
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Does anyone have problems with data usage with att and Iphone5?

Hello, Does anyone have problems with data usage or non usage I should say with Iphone 5 and AT&T?

After 4+ months of dealing with this data usage and battery drain problem that included 3 data captures of my wife's iMac, the trigger for us regarding the problems syncing with iCloud, and 5 hours of logs off my iPhone 6 to be analyzed by Apple engineers that included times my wife's computer was both on and off to demonstrate the difference in data usage and battery drain under those conditions, I can say with very reasonable certainty that the iOS 8.3 and corresponding Mac OS 10.10.3 update has solved the problem.
We have now been running for about 2 weeks and data usage with the iCloud Servers attempting to sync has dropped from a rate of 31 GBs to under 15 MBs per month. Yes, you read it right. We were burning 2000 times as much data doing absolutely nothing important on both of our phones, a 5s and a 6. Just imagine what that does to battery life! The 5s would last about 5 hours and the 6 was dead in less than 14.
The distasteful aspect of this process was how the engineers were quietly fixing the problem at the same time sending messages to my contact person within Apple that were dismissive in nature in the face of indisputable unreasonable results. I must say, this experience with the multiple times the engineers' responses were inappropriate put a little tarnish on the old Apple shine of the ‘It just works’ mantra. This was my first experience in 34 years that caused me to stop recommending Apple products without reservations and with a disclaimer.
Since the update solved the problem, then I can only conclude that there was a logic bug regarding the reaction within the process to the incoming data that was corrected. There was noting short of logging out of iCloud that circumvented the problem for us, Gator5000e and probably many others noted on other threads. I am not trying to imply that this is the cause of everyones battery use problem, but it is reasonable that it was a cause for many.

Sudden increase of data usage with my jetpack.

This is crazy! For the first few months using my jetpack, my usage was consistent with my usage when I was with Sprint. I monitor my usage on a regular basis. So you can image my surprise when I received two text messages in the middle of the night, 15 minutes apart telling me I was at 75% and the 90% of my 14 gig limit, just 17 days into my billing cycle. We had used just over 4 gig to this point, an average month. I contacted Verizon immediately. I was told that Verizon was having technical difficulties but she still put me through to a tech support person. The Tech gave me a song and dance about my data usage that did not match up with my data usage that was being reported on My Verizon, so I pushed the issue and called back. The customer service rep started an investigation on my behalf. When she called me several days later, I was informed that the usage was legit and it was my fault because I had left my jetpack on even when we were not using the internet and there must have been updates occurring. I was also told that nothing could be done until my next bill was issued. We run Linux and do not run ANY automatic updates. After turning off my jetpack for several days, my daughter turned it on for less than 30 minutes to check her email and blogs for her college class. It used in excess of .5 gig during this time. I will be taking my jetpack into the closest Verizon store to get checked out. If this is not resolved to my satisfaction, I will be eating the early cancelation charge and dropping Verizon. I would rather pay a little more through an internet satellite provider than be duped by a company unwilling to fix an obvious problem.

I can see by the posts on this site there are no solutions to an obvious problem with the Verizon Jetpack. My data usage says I have used over 15GBs! in a few hour period and I was only on the internet for about and hour and just the usual checking my email, bank statement, Facebook. My jetpack worked fine up until a two and a half months ago I have contacted Verizon a month ago about excessive data usage reporting. So far this month it says I have over 15G used! No way could it be. My browsing hasn't changed. My computer hasn't changed. I have not downloaded any music or movies for months and I shut off the automatic run on videos on Facebook. I've lived in the same house for 35 years. I shut my jetpack off when I'm done .. If I turn on the Jetpack. and check email and do some browsing,,.within half a day to a day I get a notice that says I've used almost 2 more GB of data!! This is insane. I haven't watched anything on Netflix since last April or May and even then I didn't have any overages. This is a new problem. I took my Jetpack in to our local Verizon Store and all he could do was confirm the data usage. The lady from online support who chatted with me last month said she would back charge to the cheaper plan for a month and then drop it the next month, but now my account shows I'm on a 14 GB plan (use to be 10 then she put it at 12 supposedly for one month..so don't know how in the heck it's now at 14) and it is saying I'm over my data usage. Right now I'm using my phone hotspot. I do not have overages being reported when I use this connection. I also have used my daughters hotspot and NO problem. Face it , to whatever Verizon Tech may be reading this... The problem is there's a bug with the Jetpack 4g or a problem with it's data reporting. I don't believe a large corporation would try to dishonestly upcharge data. I used the old Jetpack in 2011 and 2012 and NEVER had an overage problem. I updated to this new one last November and didn't have a problem until about 2 months ago. I'm an older senior and this is a big problem on a fixed income. My internet usage is about the same as it's been for the past decade. That's why I called Verizon about this problem. I thought maybe the account had been hacked somehow and someone was piggy backing on my device but with the postings on this site and others I see it's a Verizon Jetpack problem! NO ONE wants to Help. The replies I get from Verizon is " Well, this is what the data report says, so you must be using it somehow, with updates or background programs etc. " When NOTHING has changed on my end and it doesn't happen on other WiFi equipment it's obvious this is a Verizon Jetpack problem.. I am just not going to use my Jetpack anymore and believe when I say it will NOT be recommended to anyone we know, not that that will make a dent in anyones life at Verizon, and I use to think it was really a great tool for traveling etc. My husband and I do have the contract with Verizon and will run it out but this has been a really bad experience. BTW..I only hook this up to our computer at home or when we use the tablet up at our cabin,.so only one device at a time and no big downloads.

High data usage with Exchange email

We have encountered the following problem when using Exchange email.
Device used: iPhone 5
Exchange Server 2007 SP3
The exchange mailserver is limiting the size of an email to for example 10 MB
Now the users send an email with multiple high resolution pictures via email exceeding this 10 MB
The email stays in the outbox and retries over and over and over to send the email.
When connected to cellular network the data usage is increasing rapidly and the result is a very large bill.
What can be done to prevent the email from sending over and over again?
The user does not notice any problem as the email stays in the outbox.
Your thoughts are highly appreciated.
Remko

Currently on the phone with Apple. I do believe this is a technical issue.
The user sends out an email and it is not very clear to the user that there are problems sending the email.
I have seen instances were users used up to 3GB of cellurlar data usage because they send just on email that was too large.
Will post if I learn anything from Apple.
Did you know that there is some mechanism on the phone for to prevent sending to much content? Try to select like 20-30 pictures and use the arrow icon to assign the pictures to an application. You will notice that there is not much to select from. Now try to reduce the amount of pictures. More option will become available as you reduce the amount of pictures.
Unfortunately, if you attach anything from the mail app there does not seem to be a check on how much data you send.
Remko

Data usage with wifi

Hey I am traveling Canada now, and turned on Air Plane mode in order to block the data usage. At the same time, I turned on wifi so that I searched the map through the traveling. However, today, as I turned on the cell phone on and checked the data, I used 0.4GB data with Airplane mode on. BUT, When I turned off the airplane mode, it changed that I have never used data. Also, after turned off the plane mode and turned on the plane mode back, it keeps showing that I have never used data again. I just confused which one is true. Also, my phone model is galaxy 4S.
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Not sure how to explain the anomaly, but I have traveled using airplane mode and never got any charges of data on the phones I put in airplane mode before arrival.

What is up with the excessive data usage with 5s

I just updated from a 4 to a 5s. My data usage has always been under 500MB. The data usage has exploded to almost 2G in the last two days since the upgrade. What the heck is going on with that????!!!!

Faster bandwidth equals higher quality graphics and video resolutions.
Check your cellular data settings and see which applications are using the most data.

WiFi vs Mobile Data Usage with phone

So, I'm looking to move from my Storm2 to a Z10 and the one thing holding me back at the moment is that I will lose my unlimited data plan with Verizon if I make the switch.
Admittedly I only use less that 0.5 GB a month currently and I have WiFi at my normal locations.
My question is whether it uses the WiFi properly or as a primary link because I know that the Storm2 does not.
Before I get some defender of BB here, my simple test is a website which is only available through my intranet. When I'm hooked up with everything on an connected I cannot reach this site but when I turn off Mobile service and have only WiFi on, the website works fine. This would tell me that the system defaults to mobil and I cannot see where it would use wifi except when signal drops out.
So, before I could move to a phone where I fully expect to use more of my data plan I would need to know that it actually defaults to wifi when available.
I apprecaite the help,
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It does.
Market Information? Come read The Market Ticker!

Is there anyone else having a major probblem with excessive data usage with the iPhone 5??

My wife and I are on a shared 4GB data plan, she has the Galaxy Note 2 and I have the iPhone 5, she's on her phone way more than I am, but I am using waaay more data than she is, double to be exact. She sends pictures all the time and all of that, I do not, but yet I am still using more data. I have cut off everything from using my cellular data except, facebook, twitter, instagram, and Onavo Count, I have deleted iClouds from my phone, my location is turned off, but yet I am still using a lot of data.. I was wondering, is this issue because of Verizon, or is it because of the iPhone 5? My boss has a iPhone 5 through AT&T and she's not using as much data as I am either and I am pretty sure she's on her phone more than I am as well and do not have half of everything I got not using cellular data cut off.. I been with Verizon since Feb. 2012 and I have always had this problem with data while my wife is using barely 1G a month, I am using almost 2G every month. I am not complaining, I just want to know if anyone else is experiencing the same thing and if so what kind of solutions have you found? Thanks in advance! I hope I hear from someone... preferably a Verizon representative.

Thank you for your response. I do not stream music or videos, I do not
FaceTime, my apps are not automatically updating when using wifi, I
manually update them so they do not use cellular date either. Yes I have
been able to view my data sessions, and honestly its not adding up. This
morning it said my phone used over 90,000 kilobytes and I do not know how.
I am positive my wife uses her phone more than I do but yet I am using more
data.. I've been to the Verizon store and they have not be able to help me
at all, I really like the coverage I get from Verizon but my confusion on
why my phone is using so much data may cause me to switch providers and I
really do not want to, I just really want to get to the bottom of this
situation. I can't even enjoy my phone because I have cut mainly everything
off. Location is cut off, I've deleted iTunes off my phone, I got mainly
all my applications to only be accessed through wife for when I get home. I
cut off my cellular data as soon as I get home because I am under wife when
I am home. My wife do not have to do anything of what I've just mentioned
but yet I am still using more data than she. Is my phone defected,
something has to be wrong here. Please I will really appreciate it if you
or anyone can help me figure what is going on. Please, thank you!
Sent from my iPhone
On Nov 8, 2013, at 12:55 PM, Verizon Wireless Customer Support <

Data Usage went up 3GB in one day!!! Never went over in 6 years!!

To start with, I have a broadband card for my computer. Today I turn my computer on and I have three emails sent yesterday from Verizon. First was 12/11/14 @ 3:53 p.m. 75% warning. 12/11/14 @ 4:27 p.m. 90% warning and 12/11/14 @ 4:49 p.m.was a data usage overage alert!! I went on the site to look at "my verizon" and I'm almost over another GB!!! I looked at the breakdown and it states that I used 2.1GB at 1:15 p.m. on 12/11/14 (which I didn't even have my computer on!!) then on 12/10/14 at 3.27 p.m. I used 1.1 GB on what????????????? Is there a way to know exactly what took that much data usage?? I never go over because I watch what I'm loading etc. If I would want to load a game or something, I would check first how much data I have left. Now I have to pay for this extra data when normally I don't even use all my data. That should accumulate like prepaid minutes on a cell phone. Can anyone help me figure out what happened?? Thank you!

Rautie wrote:
Upon further investigation, It could possibly be that windows 8.1 loaded on my computer without my knowledge?? It takes about 3.6GB to do this which is about what my data was over. AAARRRRGGGHHHH. I don't even see a difference from windows 8!!
One of the reasons why I have always chosen to have updates notified that they are available so I can choose when to install them even though I have a landline internet connection without a data cap.

5C users Watch your cellular data usage!!

This needs to be brought up just a friendly heads-up in the 5c forum, as there are already long-running threads on this topic in the iPhone 5 forum.
I have owned a 5c for a week now, and have it activated along side my wifes 4s under our 2G shared data plan. So far in that time 5c has used 3~4x the amount of cellular data, despite my wife using her 4s FAR more frequently (for apps) than I do on my 5c.
I have managed to throttle my data usage with now a better understanding of the following:
-Apps will use cellular data, even while connected to a wifi network. So merging onto a wifi DOES NOT AUTOMATICALLY PRIORITIZE it over the Verizon cellular data network.
-Closing out the app when finished does not stop it from using cellular data. Many apps will still siphon cellular data, even though they are closed.... WITHOUT THE USER KNOWING IT. Pay close attention to, and turn off cellular usage for those apps that don't need it. Note you may have to manually re-activate cellular usage for the app when you use it outside wifi coverage. This is a royal pain in the you know what.
-Deactivate notification center... or deactivate those parts of it you don't really need. Personally I don't need any of it so I have it completely turned off.
-Turn off the "Background app Refresh" function.
-Turn off "Location Services"
-In the "Mail, Contacts, Calendars" section turn off the Push function under "Fetch new data". I have mine set to manual.
-Turn off LTE function. The LTE part of the network is not even available to me where I live. I found my phone was RAMPANTLY gobbling up cell data 24/7 and all hours of the night. That data siphon stopped immediately when I turned off LTE. Yes you are in essence using a slower cell network, but for me that doesn't matter since I am under a wifi network 99% of the time. If I ever do need a fast cellular network I will have to manually turn on LTE.
As a final note, this is a SIGNIFICANT difference between the 4s and 5/5c/5s... and should be taken as a warning to anyone wanting to upgrade from the 4s to any of the "5" models. My wifes 4s (on the latest iOS) does not require any of the actions above. Even with REGULAR use of her DOZENS of apps, her monthly data usage on the 4s has never exceeded ~1G over the past 2 years. She never even turns them off, they are always open and minimized on her screen-top.
So in summary, turning off LTE has made a significant difference in my data usage (shown in kb), as shown below.
11/16/2013
7:07 AM
13.7
11/15/2013
6:19 PM
6.8
11/15/2013
6:15 PM
6.4
11/15/2013
5:48 PM
6.1
11/15/2013
5:08 PM
53.7
11/15/2013
4:18 PM
6.0
11/15/2013
12:21 PM
157.7
11/15/2013
~9:15 AM
LTE TURNED OFF
11/15/2013
8:26 AM
2.3
11/15/2013
8:19 AM
4.5
11/15/2013
8:16 AM
4.4
11/15/2013
8:12 AM
2.9
11/15/2013
8:09 AM
3.9
11/15/2013
8:07 AM
11.8
11/15/2013
7:30 AM
15.2
11/15/2013
7:29 AM
0.0
11/15/2013
3:25 AM
0.6
11/15/2013
1:02 AM
8.6
11/15/2013
12:57 AM
0.0
11/14/2013
10:42 PM
1.3
11/14/2013
10:42 PM
0.0
11/14/2013
9:59 PM
0.7
11/14/2013
9:30 PM
0.0
11/14/2013
9:02 PM
0.5
11/14/2013
7:26 PM
1.0
11/14/2013
3:25 PM
37.3
11/14/2013
3:09 PM
8.0
11/14/2013
3:04 PM
6.4
11/14/2013
2:46 PM
544.6
11/14/2013
12:15 PM
7.8
11/14/2013
12:14 PM
0.3
11/14/2013
12:01 PM
0.0
11/14/2013
11:29 AM
0.0
11/14/2013
11:07 AM
0.5
11/14/2013
11:07 AM
0.0
11/14/2013
10:43 AM
0.0
11/14/2013
10:02 AM
0.5
11/14/2013
9:46 AM
0.0
11/14/2013
9:43 AM
0.3
11/14/2013
9:16 AM
0.0
11/14/2013
8:51 AM
7.7
11/14/2013
8:28 AM
0.0
11/14/2013
8:19 AM
1.1
11/14/2013
8:08 AM
7.0
11/14/2013
8:05 AM
4.3
11/14/2013
8:04 AM
0.0
11/14/2013
7:57 AM
0.0
11/14/2013
7:50 AM
0.5
11/14/2013
7:31 AM
0.0
11/14/2013
7:26 AM
0.8
11/14/2013
7:21 AM
0.5
11/14/2013
7:13 AM
0.0
11/14/2013
7:08 AM
0.0
11/14/2013
6:27 AM
7.7
11/14/2013
4:10 AM
0.8
11/14/2013
3:52 AM
0.5
11/14/2013
3:12 AM
0.5
11/14/2013
2:07 AM
10.0
11/14/2013
1:32 AM
0.0
11/13/2013
11:20 PM
20.5
11/13/2013
11:06 PM
0.0
11/13/2013
10:31 PM
0.0
11/13/2013
10:18 PM
0.0
11/13/2013
9:55 PM
0.0
11/13/2013
9:30 PM
0.0
11/13/2013
9:22 PM
0.0
11/13/2013
7:47 PM
2.1
11/13/2013
7:46 PM
0.0
11/13/2013
7:23 PM
81.1
11/13/2013
6:46 PM
0.6
11/13/2013
6:40 PM
0.0
11/13/2013
6:16 PM
0.0
11/13/2013
6:00 PM
7.6
11/13/2013
4:53 PM
0.0
11/13/2013
4:34 PM
0.5
11/13/2013
4:15 PM
0.0
11/13/2013
4:05 PM
0.0
11/13/2013
3:42 PM
0.6
11/13/2013
2:06 PM
1.0
11/13/2013
1:31 PM
7.4
11/13/2013
1:23 PM
6.1
11/13/2013
1:16 PM
2.6
11/13/2013
10:37 AM
17.9
11/13/2013
10:35 AM
9.9
11/13/2013
10:31 AM
0.0
11/13/2013
9:54 AM
9.9
11/13/2013
8:16 AM
604.3
11/13/2013
7:23 AM
33.4
11/13/2013
7:22 AM
6.9
11/13/2013
7:15 AM
8.7
11/13/2013
5:02 AM
7.5
11/13/2013
3:26 AM
1.1
11/13/2013
3:25 AM
0.0
11/13/2013
3:19 AM
0.5
11/13/2013
3:04 AM
8.4
11/13/2013
3:01 AM
1.5
11/13/2013
2:46 AM
6.0
11/12/2013
10:20 PM
4.2
11/12/2013
10:05 PM
0.5
11/12/2013
9:59 PM
0.0
11/12/2013
9:40 PM
0.9
11/12/2013
9:21 PM
7.9
11/12/2013
9:03 PM
6.4
11/12/2013
8:37 PM
3.4
11/12/2013
7:59 PM
1.3
11/12/2013
6:35 PM
9.7
11/12/2013
6:07 PM
515.4
11/12/2013
6:04 PM
75.8
11/12/2013
4:15 PM
13,711.8
11/12/2013
4:05 PM
1,682.8
11/12/2013
4:02 PM
0.7
11/12/2013
3:58 PM
110.6
11/12/2013
3:56 PM
103.4
11/12/2013
3:38 PM
13.6
11/12/2013
3:37 PM
0.0
11/12/2013
2:41 PM
114.6
11/12/2013
1:08 PM
9.8
11/12/2013
12:42 PM
0.3
11/12/2013
12:13 PM
0.3
11/12/2013
11:22 AM
22.1
11/12/2013
10:15 AM
8.7
11/12/2013
9:38 AM
0.5
11/12/2013
8:54 AM
0.5
11/12/2013
8:17 AM
7.6
11/12/2013
8:07 AM
1.0
11/12/2013
8:04 AM
1.5
11/12/2013
7:55 AM
12.4
11/12/2013
7:54 AM
0.1
11/12/2013
7:38 AM
9.4
11/12/2013
7:23 AM
20.6
11/12/2013
6:57 AM
10.1
11/12/2013
5:45 AM
0.6
11/12/2013
4:12 AM
8.3
11/12/2013
2:51 AM
0.0
11/12/2013
1:28 AM
6.3
11/12/2013
1:16 AM
2.4
11/12/2013
1:13 AM
7.5
11/12/2013
12:44 AM
6.7
11/12/2013
12:36 AM
1.2
11/12/2013
12:29 AM
0.0
11/12/2013
12:22 AM
12.4
11/12/2013

I am not sure about that, and even then I don't know if I would 100% blindly trust that. Verizon will send you txrt messages when you approach your data ceiling for each billing period. I downloaded the Nutec data monitor app. I use it as a "polygraph" of sort to manually monitor data at the source (phone). It has alerts set up for 50, 80, 100% warnings.

How can I find out my data usage for the past 3 months?

Greetings all, I have been a long time Verizon customer, and as such I, along with my husband, was grandfathered into the unlimited data plan. When I last spoke to a representative, they informed me that the only way we were going to be able to keep our unlimited data was by paying the full retail price ($600+) to get a new phone. So we were considering upgrading and changing to one of the newer data plans so we could still get the discounted price on the new phone, but I would like to make sure I choose one with enough data, without paying for a bunch of data that I don't use, however MyVerizon only shows me the amount I have used since the start of the billing cycle. Is there a way to find out the data usage for both my husband and myself for the last 3 months so I can choose the right option?
Thanks in advance for your help!

Hello sweetpea1221! How exciting that you're considering upgrading with us. mrhelper is helpful, indeed. You can view your data usage for each line under the View Bill option via your My Verizon account. You can also view your 3 month average data usage with our Account Analysis feature. Here's a link that will be helpful in doing so http://bit.ly/vnLjqO. I'm confident that we have a great plan to match your data needs. Please let us know if you have further questions.
TanishaS1_VZW
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New Blackberry, huge increase in data usage

Hi,
After 2 years with a Blackberry 8520, which I just used to keep track of emails and browse occasionally, I have upgraded to a Blackberry 9720. With the 8520, my data usage each month never went above 33MB, so the advisor I saw at EE said that I could reduce the data allowance to 100MB and still have plenty. Since having the new phone, I have been checking the data usage with an Orange app and after just 5 days, I am at 20MB used. This is despite me uninstalling any other applications that may use data and deliberately avoiding the browser. Even about 10 emails a day without attachments are hitting me for 2 to 3MB data usage.
Does the 9720 still use compressed data - I know the new OS10 models don't - as that is what I was told. If it does, is there anything else it could be? I'm now thinking that getting a new phone is going to cost me 10 times the data I used to use even if I don't use even half the functionality.
Good job I didn't throw away the 8520 as I might be resurrecting it: it may have been as basic as they come but it least it didn't cost me a fortune in out-of-bundle data...
Rich Goodchild.

Lots of reasons.
The 9720 is using 3G and 4G network isn't?
Your 8520 used EDGE, not even 3G. Lots more data can move in 3G and 4G.
The 9720 is a more media savvy device, more data will be used. And it's brand new? You're using it more.
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What is a compatible router for the Ellipsis Jetpack

I recently got the Ellipsis Jetpack. Works fine with wireless but I have a DVR that I use for home security that requires hard-wiring. I tried a TP-Link portable router but found out (after the fact) that the ellipsis is not compatible with it.
Does anyone have an idea of a compatible router that I could connect to my Jetpack that would allow an ethernet cable connection?
Thanks in advance.

I use a TP-Link WR841N v9 & WDR-3600 v2 on DDWRT firmware running in client bridge mode, with several wired clients devices, that connects to my Ellipsis and a 5510L.

IPhone 5 excessive data usage - possible fix

I, like many customers here, have had a major increase in data usage with the iPhone 5. In fact I blew through 1.3 gigs of data in just a couple weeks even though I use wifi 80% of the time.
A couple days ago I restored my phone to its factory settings through iTunes, which installed a fresh version of iOS 6.0.1. This seems to have cured the problem with data and wifi. When I got the iPhone 5 I had restored it from a backup which was from my iPhone 4. Somehow installing a fresh version of iOS 6 on my phone has fixed the problem.
I’m guessing there is a glitch when installing an iPhone 4 backup onto a iPhone 5.

Did you lose anything in the process of doing that? Any tips? Appreciate the help in advance.

Ellipsis jetpack mismatch data usage with alerts

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