EMac on OS 10.2.8 will not recognize Airport Card

OK, I'm not loving Mac so much any more . . .
Here's my situation, please feel free to talk down (way down) to me:
Have eMac OS 10.2.8
Very recently bought iBook running Tiger
Bought Airport Express
Bought Airport Card so eMac can go wireless and share connection on Airport Express with iBook.
eMac will not recognize Airport card, and I've followed ALL the steps numerous times in all the support online here and NOTHING.
What am I doing wrong?
Do I need to upgrade my OS to something higher? If so, WHAT? No salesperson OR tech support person has told me to do this when I tell them I'm on currently running 10.2.8 . . . I am tearing my hair out.
Every time I call, I'm told buy this. Then, it doesn't work, and I'm told, "I dunno who told you that, but that's wrong. You need this." Hafta go through return process. I buy the next thing they tell me, it doesn't work.
I appreciate any guidance you can give me and again, I'm not techno savvy, so talking in the most simplistic terms is awesome!!!!!

Unfortunately, I'm not sure how to proceed--I ran "software update", and nothing turned up.
I tried to install Airport Express/iTunes software, and it told me I needed 10.3
OK, so I installed Airport Extreme, which came with the Airport Extreme card, and it gave me an option to install for 10.2.3 or 10.3, which I don't have, so I went for 10.2.3
Installed the airport card as instructed on this site in help/support areas.
Nothing.
I ran "software update" as you suggested, and it found nothing, so I must apologize that I am not certain exactly what to do now . . .

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