Email Functionality Content in BPM11g

Hello,
We have a requirement where user wants to perform action on emails by selecting appropriate button say(Approve, Reject, etc). We have one more button say, ‘Re-Assign’. As soon as user selects this button, reply email opens-up. Now, we need to send re-assigner information back to BPM payload. I tried using Comments[] section in email body content but as soon as the scope of task is closed, comment[] are getting cleaned up and set to 0 length.
Do we have any way to capture comments[] value entered by user to pass this to payload to decide the next task assigner as soon the email is sent.
Regards,
Abhishek Mittal

You can implement a comments call back for the task of interest and copy the comment to the payload.

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    Did you even read the post?
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    Have you read the page in your link?
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    Jeff Bellune wrote:
    Not an employee, but I am a forum moderator.  Please stop spamming the forum with links to this topic.  They have all been deleted.
    Jeff
    Ok. Fair enough, I will admit that last night in my anger and frustration I was being a little childish.
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