Email H photosmart serials

I have tried to download photo's from my phone, I can't find them or the dates are wrong. I get lots fo error messages, what is going on with the program. Today it said I have no internet service which is not true. This has been a problem for awhile I am ready to call it quits with this program and find another with better support with an email thats accessible and real folks who can email back. I don't like forums but looks like I have no choice here. Anyone know a number I can call?

Hi @thedeb1,
Welcome to the HP Support Forums. I see that you are encountering difficulties with one of HP’s mobile apps.
To better assist you, would you please supply some additional information:
What model and product number of HP printer do you have? How Do I Find My Model Number or Product Number?
How is the printer connected (USB cable, ethernet, or wireless)?
What version of operating system are you using on your phone? If you are unsure how to find this information, please follow the steps in wikiHow’s How to Figure out Your Mobile Operating System
What HP mobile app are you using (HP ePrint Mobile app, HP All-in-One Printer Remote app)?
Are you getting any error messages? If yes, what do they say?
If you prefer to speak to a live person about the HP ePrint mobile app or the HP All-io-One Printer Remote app, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Similar Messages

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    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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