Email Notification is approved but BPM Task is not getting completed

Hi,
   A transaction is submitted, the approver gets a email notification. The Human task is Actionable.
   So in the email, approver can see Approve / Reject links. On clicking the links it generates a email response and it is sent to the server also.
   But the task is not getting approved.
   Do we need to check any settings in the server or task?
   Thanks for your help.
   Chacko

..

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