Email pdf to windows reduces / shrinks pdf

I've had a recent problem that's never happened before. When I send a PDF to a windows user, the PDF shrinks. I'm not talking about file size, but when they open the document, it's 50-75% of the original size and hard to read.
On my computer everything looks fine. I'm not using any filters to reduce file size.
scanned using: HP Laserjet pro 300 all in one
OS 10.9.4
new 2014 MBP.
email sent via Mac Mail and my iCloud.com account.
Anyone have any ideas?
- MMIBA (wish I could change my name... I love my mac!)

Mail/Edit/Attachments - is Windows friendly attachments checked?
If you send yourself a test e-mail, is it okay?

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'Font contains bad/Widths' and 'Cannot find/create font' errors when saving pdf as Other Reduced Size PDF

I am exporting .indd files from within Indesign as pdf files, opening in Acrobat Pro XI. I have no trouble creating the initial pdf file, however, when I go to Save Other > Reduced Size PDF I get error messages. Depending on the file, I receive either the message, "The font (Myriad Pro) contains bad/Widths" replacing the text with dots or "Cannot find or create the font (Helvetica) Some characters may not print or display properly" replacing text with dots or boxes.
My confusion is that the file is exporting to pdf from Indesign without error, it is only when I try to Save Other> Reduce Size PDF that the error occurs.
Also, it is only occurring on five out of 120 pages. These same fonts are on other pages and I have no trouble at all with exporting or Reduce Size PDF.
More frustrating is that I have never had this problem occur in all my previous versions of Acrobat using the same process and typefaces.
I am reaching deadline on this and cannot find a solution other than to reload Acrobat 9 and ditch this upgrade.
Any help would be greatly appreciated.

I, too have experienced this issue. Upon export from INDD CS6, I see the error message "The font 'IXWIPX+SourceHanSansSC-Bold' contains bad \Widths."
The only items on the single-page InDesign document I'm trying to export are copies of a one-page PDF (which was extracted from a longer PDF, arranged into a cover format). I can provide all files as necessary. The longer document that the one page came from also experienced an error when I tried to print to Adobe PDF. While I still get a PDF of the cover on export, despite the "bad \widths" message, it won't print from certain machines. I get nothing (not even an empty shell file) from the attempt to print the larger document (where the cover elements came from) to PDF.
I can deal with these issues with a few unorthodox workarounds, but wanted to offer comments or volunteer to help test fixes if possible.
For the record, I'm really not enjoying Acrobat XI. It doesn't seem to have much by way of new features (at least not that I use), and some of those I used most in version X are gone or less functional. Common fonts like Times New Roman are often not found (even though they are definitely on my system); I have a much harder time editing text through the new interface, and I have a few other small gripes—some that I don't have time to get into, others that wouldn't really matter, except that they weren't a problem until I "upgraded." Just sayin'.
Thanks for listening.

I opened a PDF attached to an email. When I reduce the PDF and try to go back to email, the PDF opens again. How do I close it?

This whole support process doesn't make sense to me, but that's a problem for another day...
I opened a PDF attached to an email ( from a trusted source). Now I can't close it, nor can I get back to my email account. When I try, I just get the open PDF. How do I close it?

I looked at similar inquiries, and got my answer. Thanks!

Reduced Size PDF

Why can't I save a pdf as a "reduced size pdf". It is telling me I do not have sufficient permission to do so.

Adobe Reader does not have such an option.
(Adobe Acrobat does, but that's another forum.)

How can i reduce the pdf file size? I need to send via email, at the moment its at 10mb

How can i reduce the pdf file size? I need to send via email, at the moment its at 10mb

Reducing PDF file size or Optimizing PDF is the feature that is supported only by Acrobat Pro (desktop app that is not free).
Optimizing PDFs (Acrobat Pro)
Free Adobe Reader products (Reader XI desktop, Reader for iOS, Reader for Android, Reader Touch for Windows 8, etc) do not offer the capability.

Adobe Acrobat XI pro version, Windows 7, running on iMac parallels, converting pdf to a pdf with reduced size is not possible, error: error in converting the file! What to do? Its a bit annoying not to be able to store pdf files in reduced size, any idea?

Adobe Acrobat XI pro version, Windows 7, running on iMac parallels, converting pdf to a pdf with reduced size is not possible, error: error in converting the file! What to do? Its a bit annoying not to be able to store pdf files in reduced size, any idea?? Thanks, Jörg

Hi Jorg ,
Are you trying to reduce the file size with the "Reduced size PDF" in the save as other option.
Give it a try if you haven't done it prior.
Open that PDF>File>Save as Other>Reduced size PDF.
If possible ,please share the snapshot of the error message with us so that we can have a look in order to assist you further.
Regards
Sukrit Dhingra

Outlook2013 email message goes behind main Outlook window when opening PDF attachment with Reader 11

Problem statement: Outlook 2013 email message goes behind main Outlook window when opening PDF attachment with Adobe Reader 11.0.3
Environment: Windows 8 x64; Office 2013; Adobe Reader 11.0.3
Steps to reproduce bug:
1. Open Outlook 2013
2. Open email message with PDF attachment
3. Open PDF attachment (with Adobe Reader as default PDF viewer)
4. Close Adobe Reader
Results: Original email message with PDF attacment now sits behind the main Outlook window
Expected results: Original email message should be on top of main Outlook window as it was when opening the PDF attachment
Note: Adobe Acrobat Profession performs as expected - the original email is on top of the main Outlook window - This only seems to be a problem with Adobe Reader.
Has anyone else experience this problem? If so, have you found a work-around?
Thanks,
Mike

From: new window opens behind existing window - how to modify?
I had this problem happening in Outlook.
If I tried to open an email, it would open behind the main Outlook window.
The same happened if I opened a link in the email - it would open behind the mail.
The fix that was suggested to me was so simple that I still don't believe it.
Right click on the task bar and unlock the taskbar, then lock it again.
Close down Outlook and re-start it.
Problem solved! Just dont know how or why.
Proposed as answer byalfreelandTuesday, January 08, 2013 4:52 PM
It worked for me with Win 7 and OL 2003. Why? Who cares ... It is working.
Liviu 2014-09-17

Quickbooks Pro 12 PDF/Email issue with Windows 8

Have tried to get Quickbooks Pro 12 to be able to email (estimates/invoices/purchase orders), pdf's. have installed new printer, deleted printer, installed updates/ etc . Can ANYONE HELP with Win 8

Hi,
Please try the suggestions in these thread:
https://community.intuit.com/questions/714566-quickbooks-pro-2012-will-not-email-pdf-with-windows-8-pro-64-bit-quickbooks-is-fully-updated
https://community.intuit.com/questions/547612-unable-to-send-form-and-windows-8
If not work, contact intuit support since they will be more profesional and familiar with their own product than us.
Kate Li
TechNet Community Support

Help Needed: Acrobat Pro XI - Reduced Sized PDF vs. Optimized PDF

Hopefully some of you folks can help me, as I cannot get in touch with Adobe customer service. I recently upgraded to Acrobat Pro XI. In my old version of Acrobat Pro, I used to be able to take a PDF file of large size (let's say 10 MB) and shrink it down considerably with relative ease (down to less than 1 MB). The file could then be easily emailed, shared, read, and most importantly wouldn't take up tons of hard drive space. With this new version of Acrobat Pro XI, that same 10 MB file barely reduces down to 7 or 8 MB. I have played with the various settings in both the File -> Save As Other -> Reduced Sized PDF and File -> Save As Other -> Optimized PDF. Regardless of what I try, I cannot achieve anywhere near the same compression results as what I used to be able to achieve with my old version of Pro. I can get the file size reduced, but the reduced file quality is trash.
Has anyone else encountered this problem as well? Do any of you have any suggestions on what to do to fix?? I primarily scan a document as a PDF file with my HP OfficeJet Pro, and then reduce the PDF file size after the scan. I could scan the document with lower DPI to begin with (currently scan 300 dpi typically grayscale), but then I don't have the scanned image quality that I need to reduce the file down so that it can be reprinted later at a good enough quality.

I had previously ran the audit, and 99% + of my bloat is in the image. All of the other possibilities for bloat do not even add up to 1%. For my purposes as a Financial Advisor, I print out blank applications & account forms, fill out the paperwork by hand, and then scan copies of the completed paperwork back into my computer for electronic filing. Some of these completed client documents can be 50 to 75 pages long ... so the PDF scanned at 300 dpi obviously starts out as a substantially sized document that can take up 25, 35, or 45 MB per scan. The crazy thing is that the old version of Acrobat Pro (I believe it was version 7 or 8) would take a 45 MB file and compress it down almost to 1/10th of the oiginal size. As a result, a 45 MB file would end up as a 4.5 MB file. This significant reduction was always accomplished using the one button selection "Reduce PDF" command ... had nothing to do with optimizing the PDF with the old version. Once I ended up with the 4.5 MB file, I could open that file at a later date and print out a page that I needed and you couldn't hardly tell if it was the original or a scanned copy. There was no loss of quality whatsoever!! The Reduce PDF size in Acrobat XI just doesn't work well ... will take that 45 MB file and reduce it down to 42 MB which defeats the whole purpose of the Reduce PDF command in the first place. If I play around with the inputs in the Optimze PDF, I can shrink the file size lower but lose way too much image quality. The only variable that has changed from my old scanning results vs. my new scanning results is the upgrade from Acrobat Pro 7 to Acrobat Pro XI ... everything else that I'm doing is the exact same. Same thing applies when I create a PDF portfolio from multiple PDF documents ... a 150 MB PDF Portfolio will barely reduce in file size.

FAQ: Creating PDF Files from FrameMaker v.6 & earlier Documents -- Why you should not use "save as PDF"! -- Windows & MacOS Only!

An issue that has come up over and over again on several FrameMaker and Acrobat/PDF email lists as well on the corresponding Adobe User-to-User forums is that of creation of PDF files. FrameMaker 5.5.6 and 6 have what looks like a convenient feature that is supposed to allow you to create PDF files via simply saving the document as a PDF file. I have gone on record as advising end-users not to use this approach for reliable creation of PDF files from FrameMaker documents under Windows and MacOS with FrameMaker 6 and earlier. Why do I most vociferously offer this advice and why doesn't the problem get fixed? And how SHOULD you create PDF files from FrameMaker?
GOOD NEWS
I will start with the good news. The "next major version" of FrameMaker will indeed have "save as PDF" re-implemented in a manner that it will be as reliable as printing to the "Acrobat Distiller" printer instance under Windows or the "Create Adobe PDF" desktop printer under MacOS. I am personally working with the FrameMaker development organization to make sure this really happens and is fully and properly tested and debugged! Furthermore, this next major revision of FrameMaker, unlike FrameMaker 6, will come with a Distiller installer that will properly install the "Acrobat Distiller" printer instance under Windows and the "Create Adobe PDF" desktop printer on the Macintosh (of course assuring that the latest PostScript driver is also automatically and correctly installed).
DON'T USE "SAVE AS PDF"
But what's wrong with "save as PDF" as currently implemented?
The following are some of the SYMPTOMS reported over the last few years by FrameMaker users that were traced back to use of "save as PDF" under FrameMaker:
(1) No PDF file is produced at all, possibly with a log file showing not-readily apparent PostScript errors during distillation.
(2) The PDF file "loses" color in images. All or some images (raster, bitmap images, NOT vector artwork) appear in the PDF file in grayscale.
(3) The resultant PDF file is on the wrong paper size, i.e., the document's logical page size does not match the output page size as seen in Acrobat or Acrobat Reader.
(4) Some or all text in the resultant PDF file is blotchy looking or overly bold.
(5) Some or all text in the resultant PDF file cannot be searched or indexed.
(6) Some or all text in the resultant PDF file appears in Courier or in some other substitution font.
(7) Interword or intercharacter spacing is a bit irregular in the resultant PDF file.
(8) Content is missing in the margin areas of the page, i.e. you cannot do full-page bleeds.
(9) Some or all page content is missing (other than margin areas).
(10) Relatively inefficient PDF is generated.
If this list by itself isn't enough for you, please note that some of these symptoms are very subtle and may escape attention when the PDF is first viewed or printed. Oftimes, it is when one attempts to manipulate the PDF file in Acrobat or repurpose its content or even view or print on a system other than the one on which the PDF file was created, that some of these symptoms make themselves obnoxiously visible (or invisible in some cases I won't make any bad jokes here about graphic examples!).
It is important to understand that FrameMaker does NOT have its own native ability to create PDF. Any and all PDF created from FrameMaker documents is actually done by creating PostScript via the PostScript driver and having the Acrobat Distiller create PDF from that PostScript. The only exception to this is creation of PDF via the Acrobat PDFWriter driver, which is likewise not recommended (see below).
In order for "save as PDF" to work correctly, FrameMaker must do the equivalent of calling Printer Setup and selecting the "Acrobat Distiller" printer instance under Windows or the "Create Adobe PDF" desktop printer under MacOS followed by setting the driver's options correctly for paper size, page range, etc., followed by sending the proper commands to the driver to create PostScript.
Contrary to popular belief, PostScript as generated by the Windows and MacOS PostScript drivers is VERY device-dependent. The information in the PPD file associated with a printer driver instance provides critical parameters for generation of PostScript including:
Whether the printer supports color (Acrobat Distiller does)
What PostScript language level is supported (Acrobat Distiller 4.x and Acrobat Distiller 5.x are both PostScript language level 3)
Whether native TrueType support is available (Acrobat supports native TrueType as Type 42 fonts)
Available binary communications (Acrobat Distiller supports pure binary and ASCII, but NOT TCP, TBCP, or PJL)
Resident fonts (Acrobat Distiller doesn't really have resident fonts)
Available paper sizes and custom paper size availability (Acrobat Distiller supports a wide range of predefined sizes and continually variable "custom" sizes up to 200" by 200")
Margins / printable areas (for PDF and the Acrobat Distiller, there are no margins in which imaging is not permitted)
Device resolution (Acrobat Distiller can be set to any value from 72 to 4000 dpi; as a convenience, the Acrobat Distiller PPD provides a series of values for use by the driver. Since there is no inherent "resolution" of a PDF file, this parameter is used only for purposes of allowing PostScript programs that query for such a value to be satisfied and for the driver to be able to communicate this value to the operating system and/or application as required.)
Paper handling (totally irrelevant to Acrobat Distiller if input or output tray selection via "setpagedevice" is found in the PostScript stream, it is ignored by Acrobat Distiller)
Thus, if the wrong printer driver instance is selected (i.e., it isn't associated with the Acrobat Distiller PPD file) or that driver instance is improperly configured, improper PostScript will result and one or more of the symptoms described above can occur. As currently implemented, FrameMaker depending upon version will not necessarily choose the correct printer driver instance and/or correctly parameterize the print job via driver setup options. In fact, FrameMaker 5,5,6 might even try to generate PDF via calling a PCL driver, FAX driver, or even a non-PostScript inkjet printer!
DON'T USE PDFWRITER
The Acrobat PDFWriter is a relic of older versions of Acrobat. In fact, it is no longer installed by default in the "easy install" or the "typical install" of Acrobat 5. It hasn't really be updated since Acrobat 3 and only supports PDF 1.2. It is a GDI (Windows) / QuickDraw (MacOS) driver that directly generates PDF without any intermediary PostScript. Since it is not a PostScript printer driver, applications cannot pass through EPS graphics and/or PDFMark information (used for a wide variety of purposes by FrameMaker). For EPS graphics, most applications will send the low resolution TIFF (or PICT) EPS header in lieu of the PostScript text, if they send anything at all, to the driver. Forget about links, structure, or any other PDF "goodies." Expect that PDFWriter will fully "bite the dust" in the next major version of Acrobat.
SO HOW DO I GENERATE PDF FILES FROM FRAMEMAKER 6 & EARLIER?
The ONLY method that is really reliable for producing PDF files with FrameMaker 6 and earlier requires the generation of PostScript via a properly set printer driver instance associated with the Acrobat Distiller PPD and distillation of the resultant PostScript by Acrobat Distiller.
Case 1: FrameMaker and the Full Acrobat 4.05 or Acrobat 5.0x Products
PDF file from a "chapter" -- print directly to the Acrobat Distiller printer instance (Windows) or the Create Adobe PDF desktop printer (MacOS) already installed by Acrobat. If you check the "Acrobat data" option, then make sure to UNcheck the "print to file" option that gets set at the same time. As a result, the driver will automatically send the generated PostScript to the Distiller for you and delete the intermediate PostScript when done.
PDF file from a "book" -- print directly to the Acrobat Distiller printer instance with the "print to file" option checked (Windows) or the Virtual Printer desktop printer (MacOS) associated with the Distiller PPD (see details below under Case 2/MacOS). You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
In both the above sub-cases, the default driver options generally will be OK, but check on paper size and communication protocol (Use pure binary, not ASCII, for optimal performance AND no CTRL-D characters under Windows. Make sure to set Level 3 only and Binary under MacOS. Font inclusion "All" for Acrobat 4.05 and "None" for Acrobat 5 under MacOS.). With Acrobat 4.05, make sure you preset the Distiller to use the joboptions you want. With Acrobat 5, you can set this on a job-by-job basis via the driver printer setup interface (or print dialog on MacOS).
Case 2: FrameMaker 6 and the Bundled Acrobat 4.05 Distiller
Windows -- Create a new printer driver instance using the latest version of the Adobe Universal PostScript Driver Installer, downloadable from Adobe's web site AND the Acrobat Distiller PPD file (located in the XTRAS subdirectory of the Distiller directory). This driver instance should be set to print to the local port named "FILE:". Name this driver instance as "Acrobat Distiller". The default driver options generally will be OK, but check on paper size and communication protocol (use pure binary, not ASCII, for optimal performance AND no CTRL-D characters). Make sure you preset the Distiller to use the joboptions you want. Print directly to this Acrobat Distiller printer instance. Make sure that the "print to file" option is checked. You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
MacOS -- Install the latest version of AdobePS 8.7.x, downloadable from Adobe's web site. In FrameMaker, go to Page Setup and select the "Virtual Printer" and go to the "Virtual Printer" window pane. Select the Acrobat Distiller PPD file (located in the XTRAS subfolder of the Distiller folder). Print directly to the "Virtual Printer" (Make sure to set Level 3 only, Binary, and font inclusion "All".). Make sure you preset the Distiller to use the joboptions you want. You will need to manually process the resultant PostScript file through the Distiller (or use a "watched folder" arrangement).
Case 3: Acrobat 3
Acrobat 3 is not officially supported for the latest OS versions and I personally would no longer recommend its use for generation of PDF files given that Acrobat 5.0.5 is the current version of Acrobat.
- Dov

You're asking a lot of ancient Acrobat to work with an Office that never existed when it was made. "Just updated my office suite" is a massive change, and Window 8 didn't exist at that time either...

How do I link my Windows Mail to PDF documents?

Right after I installed an update to my ADOBE Acrobat 9, I no longer can send a PDF by email directly by clicking on the mail icon next to the PRINT icon on the document. How can I fix this? I uninstalled and then re-installed Adobe Acrobat 9 and it did not fix this.
Obviously, I can drag a PDF to a message.
Dan

Dear Bill
I am pulling my hair out on this issue.
I have uninstalled both the Acrobat 9 and the preinstalled Acrobat 10 X reader. Then reinstalled only Acrobat 9 Full version.
If I open a PDF and then click on the Email Icon in the PDF It says “Unable to Connect to my email program.”
My Email Program is Windows Live Mail 2011
My System is a brand new Win 7 HP Notebook.
Please tell me when I find and set/modify MAPI
Also Please tell me where I set Live Mail as my default email client.
I have no other email client installed anyway.
What I CAN do is right click on a PDF that is on the Desktop and the click Send To and then Mail recipient, and then I get the Windows Live Email Compose Window with the PDF attached. This is acting as though the Mail icon on each PDF is not functional. Like there is no code behind the icon.
Do you have any more info on how I can correct this ?
Any reply to me should also be cc: [email protected]
Thanks to you and anyone else who has a solution.
Best Regards
Dan Schaaf
=================================
K3ZXL www.k3zxl.com
60 Meters www.60metersonline.net
=================================
NOBSKA www.nobska.net
Cape Cod Instruments www.gnm-inc.com
Tel: 941-766-0706
Fax: 941-766-0707
=================================

I need to export many emails from Microsoft Outlook to a PDF, is there a plug in i need to install? Please note I use a mac...thanks!

I need to export many emails from Microsoft Outlook to a PDF, is there a plug in i need to install? Please note I use a mac...thanks!

Hi kellyo68596735,
That capability is a function of PDFMaker, which is currently only available on Windows.
Best,
Sara

Save as Reduced Size PDF and Save as Optimized PDF do not reduce the file size. What gives?

Save as Reduced Size PDF and Save as Optimized PDF do not reduce the file size. What gives? I used Acrobat 9 to do this for a long time. I recently received new laptop loaded with with Acrobat 10 and it does not work the same. I typically scan 8-10 pages of receipts, combine the files in Acrobat, and then optimize to reduce the size so I can upload with my expense report. Typically, my files were reduced to 200-400 KB. I have a 2 MB file that will not reduce at all.

Bernd, thank you for your attempt to help but the option dialog windows do not contain the same options. There are numerous other posts on this forum about this issue and there is no answer. Clearly, there is an issue. I have submitted this issue to our internal help desk.

When interactive pdf opens in browser window can the pdf links open in separate windows

Problem is the pdf works ok when it opens in the browser window, BUT the links in the pdf don't open in separate browser windows, as they do when the pdf is downloaded as a file.
If pdf links can only open in separate browser window when the pdf itself opens as a separate file, the how do I email a pdf download link on a website.

Hello Yesh,
you can open PDFs as a guest user (without authentification):
1. Allow Guest Access (Admin -> Security Configuration -> Check "Allow Guest Access" and select a folder name).
2. Copy your Report into this guest folder
3. You can open the Report as PDF with a link like this:
http://(bip-server-name):9704/xmlpserver/(guest-folder-name)/(report-name)/(report-name).xdo?_xpt=0&_xf=pdf&_xmode=4(&report-parameters)
Just replace the strings in brackets. You find a great description of the URL parameters in Tim Dexters Blog
http://blogs.oracle.com/xmlpublisher/2006/07/accessing_xmlp_enterprise_repo.html
I didn't find an option to set the height of the PDF-Output for the guest user in the BIP-UI. Maybe I missed something. But you can manually edit the configuration file. It is located on your BIP server direcory in the subdirectory xmlp/XMLP/Users. Select the guest users subdirectory and edit the configuration file "user~.profile".
In this XML config file there is an entry "viewerHeight". In the Value-Tag you can enter the PDF output windows height in pixel (but unfortunaly not in % - this was the question of my original posting).
Hope that helps...
Sascha
Edited by: sascha@tesat on Oct 26, 2009 9:02 AM

PDF is changing all my pdf documents into a word document - My boss sent me a pdf email through outlook and when I try to open it changes to a word document

PDF is changing all my pdf documents into a word document - My boss sent me a pdf email through outlook and when I try to open it changes to a word document Help this is so frustrating

Hi tinam74565130,
That does sound frustrating! It sounds as though the filename associations have become confused on your computer. You should be able to reset that easily. Here are some instructions:
Change which programs Windows uses by default - Windows Help
How to change the default application for a file type | Macworld
Please let us know how it goes.
Best,
Sara

Email pdf to windows reduces / shrinks pdf

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