Email Search Blackberry 10

We seem to be having issues searching Email sub-folders on Blackberry 10 devices. The strange thing is the search function was working and now has stopped for 4 of our 94 Blackberry 10 (Q10, Z10 & Z30) device users. In the inbox our Enterprise email users can search without issue but not in the Sub-folders. I have tried wiping the devices, deleting user from the server and making sure that the devices are running the latest BB10 OS still no luck. Anyone else having this issue? Or have any idea how to correct it?
P.S. The folders are synced, but when you search everything disappears.
P.S.S. we are using the BES10 server Version 10.2.3.11

for the email, I always believed that the behavior (override the sender name in received emails) was a bug, so I'm glad it's fixed.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Similar Messages

BB10 Remote Email search

I got the new Q10, I am still looking for the old way to remote email search (which was under "Advanced search").
This option was a valuable part of the BlackBerry experience in order to be able to always be able to access any emails.
Also, as part of the email experience, is it possible to keep an email for more than 30 days? I have used the blackberry link in order to migrate my old emails to this new device, but old my saved emails are not showing up..
Thank you in advance for the support.
I was a BlackBerry user since the 8330.

Hey jumassillia,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Email search is available in the BlackBerry Hub, click on the magnify glass and click on the 3 dots for more options within the search.
My apologies, currently there is no setting in BlackBerry 10 to keep messages longer than 30 days.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Email search no longer works

With the latest change of the email layout, besides being more cumbersome to use, searching doesn't work anymore. It does not retrieve all the instances of the search term. I tried the from name and the actual from email address and only 1 instance was returned, when there were several of them in my inbox. I need to do this to clear out my email, as I do not use verizon email to read my emai, it is just too annoying. But I need to clear it out periodically as I don't have my email pgm delete them), and now that will take much more manual effort.
Plus it is ridiculous to put web search and email search together, it's too easy to click the web button instead of the mail button

Never mind - I figured it out. I still think the web button should be removed though.

Email search problems

The email Search function isn't working. Usually I type in a search word, and I instantly get results. Now it seems jammed. What to do?

this may sounnd obvious, but make sure when you do the search you have 'inbox' selected and not an individual email open.
You can try closing the mail app in the task bar and then re-open it.
double tap the home button, press and hold the mail app and tap the red x
tap home button again to return to the home screen and open mail app again

How do you filter an email search (ie: Subject or From) in iOS 7?

How do you filter an email search (ie: Subject or From) in iOS 7?

Hello dh1316
The way iOS 7 searches email has changed. I have made an excerpt of the new way search works.
iPhone User Guide
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Search for a message. Scroll to or tap the top of the messages list to reveal the search field. You can search the current mailbox, or all mailboxes at once. Searching looks at the address fields, the subject, and the message body.
Search by timeframe. Scroll to or tap the top of the messages list to reveal the search field, then type something like “February meeting” to find all messages from February with word “meeting.”
Search by message state. To find all flagged, unread messages from people in your VIP list, type “flag unread vip.” You can also search for other message attributes, such as “attachment.”
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Getting rid of email searches in finder

I just searched for the term "Letter to JD" in finder... there are 3 files that match this criteria:
letter to jd
letter to jd 2
letter to jd 3
I had to search through about 200 email messages and a bunch of other crap files in order to actually find the three files that have an exact phrase match in the name of the file.
How do I get rid of these email searches, and how do I get finder to respect the fact that I'm often searching for the exact words I expect to appear in the file?

Make sure Mail & Messages is unchecked in the Spotlight preferences:
System Preferences > Spotlight > select the Search Results tab and uncheck Mail & Messages
Then force Spotlight to reindex:
Open Terminal (in Applications/Utilities) and copy/paste the command below, then hit return.
sudo mdutil -E /
Enter your password (you will not see it on the screen as you type it) then hit return. After you get the Indexing enabled message, type in exit and hit return. You can then close the window and quit Terminal. Spotlight will start reindexed your drive. This can take quite some time. You can check the progress by clicking the Spotlight icon (magnifying glass) on the right side of the menu bar or hitting Command+Spacebar.

Adding a pop email to blackberry problem

Hi all. I'm trying to add my pop email to blackberry. Everything regarding my email on blackberry works fine. The problem that I have is that my normal email on my pc keeps on asking me for my password. It will not send or receive any mail. As soon as I remove the email from my blackberry it doesn't ask me for the password on my pc??? Any help regarding this will be appreciated. I've set up my email on pc to leave a copy on the server as required by blackberry. Removing the tick has no affect on my issue. I have a blackberry 9300

as far as i know you are going to need the httpmail plugin, which is that link in the post above ... after that you may have other problems, at which point id check this
http://discussions.apple.com/thread.jspa?threadID=494446&tstart=0
good luck ..
iMac Intel Core Duo Mac OS X (10.4.6)

Adblock Plus is blocking my email search tool in Yahoo mail

I have not been able to use "search email" for all my emails, just some. I restarted Firefox today, on recommendation. This disabled my Adblock Plus for some reason! Then I was able to do email search for anything I wanted. But I was getting ads in my yahoo, so I installed adblock plus again, which helped that problem, but now I cannot do email search again.
How do I tell adblock plus to stop blocking my email search?

You can ask advice at the Adblock Plus forum if there are problems with this extension or with a filter list:
* https://adblockplus.org/forum/

Will iCloud allow push email like Blackberry?

Will iCloud allow push email like Blackberry (immediately receiving aol email)?

"I don't mean fetch (quickest at 15 minutes) "
Nor do I. I get push mail immediately and have for years.
"The iPhone does not do that now "
It does indeed do that now, and has for some time.
it is true push now and has been.
Your e-mail provider must support this.

Continuous emails from Blackberry

I set up my Blackberry wrong on my home computer (choose Enterprise instead of plain) and now I get hundreds of emails to my personal email a day trying to connect to the server (which of course doesn't exist). I uninstalled the software trying to fix it but they keep right on coming. So I reinstalled the software and set up the non-Enterprise version. The emails still keep stuffing up my mailbox. Anybody know how to fix this? Thanks!

Hi and welcome to the BlackBerry Forums
Read this link to solve your problem,
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04254&sliceId=SAL_Pub...
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

When I try to validate my email account Blackberry does not recognise my password

My email has been working fine on my Curve. Blackberry stopped the emails a few days ago and asked me to validate (re validate I guess) my account. I've followed instructions without luck. Then re-set my password. But no luck - BB still says its invalid. So no emails and a good hour of my life on searching for BB support...

Hello chimonanthus65,
Welcome to the forums.
If you are using a Gmail email account have a look at the following knowledge base article.
Unable to integrate or validate a Google Mail account with BlackBerry Internet Service
If you are using a Yahoo email account have a look at the following knowledge base article.
Unable to integrate a Yahoo! Mail account
Hope this helps. Have a good day.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

HTML emails on Blackberry Curve?

Got my pink BB curve 8330 from Verizon a week ago and I want to d/l a program/application so i can view the pics and html stuff in my emails that are sent to me. I saw alot of programs on Crackberry.com that claim they do the job but I wanted some opinions from people who have had a blackberry longer than I have on what works best. I did a free trial of BBsmartviewer (i think) and i didnt particularly like it. Does it get better if you buy it? or should i avoid that all together?
thanks ya'll
Rach

hello,
when Verizon will release the new Handheld device software OS (it will be version, 4.5), you will have HTML il your emails without installing another application. Please check, info is here :
http://supportforums.blackberry.com/rim/board/message?board.id=8300&thread.id=6807&jump=true
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

How do I make email searches display in chronological order?

There must be something obvious I am missing here, I am hoping someone can tell me what I may be doing wrong.
I have several packages that just shipped via UPS over the past week. I get quite a few UPS packages and the tracking alerts are over several email accounts.
I go to my email to search for UPS so I can get all the tracking numbers, but as I've noticed since iOS7 was installed, my search results come back completely in a random looking order. There is no coherence to the dates. The first one is from March, then they jump back to 2011, then one of my recent ones is shown as Wednesday, then back to 2012, etc. There are hundreds. Even when I specify an email box instead of searching all email the same thing happens - all seemingly in random order.
Why can't I just see them in chronological order as I used to? Do I need to specify something different in search, or change some setting?
Thanks for any help! This has been annoying for awhile but today it's gone from annoying to really bothersome because this is such a basic function and I just had to spend ten minutes going through my email manually since at least it's chronological - I would have been there all day using the search function. I know I must be missing something.

Try a reset: hold down the home button along with the power button until you see the Apple, then let go.

Recovering deleted emails from blackberry

I accidently deleted some important emails from my "mailbox & handheld" by accident. Is there anywhere in the handheld to retrieve the deleted messages?

Not easily.
1. Do you have backup of the device that would contain those messages? If so, you can restore your message database to the BlackBerry.
2. If you STOP right now using your BB and don't touch it again, you can find a BlackBerry forensics specialist which can take your device and possibly extract the information from it. There are only a few who do this, and it is very costly.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Iphone - doing an email search and then deleting those emails doesn't work

Hi,
I manage IT for several small businesses.
Right now I have two different clients with different Exchange servers.
One of my clients has Intermedia Exchange 2010 and another has Rackspace Exchange 2013.
This issue is consistent on both platforms when connecting an Iphone or Ipad with latest ios 7 release.
I get a bunch of emails from something called "BillingNotifications"
If I take my iphone or ipad, and then do a search for "BillingNotifications" in the Mail app, I get a bunch of results.
I then click Edit, and then click in the little circles for say, 3 of them that arrived this morning. Then I click "Trash".
the emails disappear from the search. However, if I jump out of the Search view, and back to regular mail view, the mails are still right there in the Inbox! and are still in Outlook/OWA!
Has anyone noticed this? it seems to be entirely an apple problem (not exchange). Are there plans to fix it?

This also happens intermittently on my iPhone 5. Any ideas? Thanks.

Email Search Blackberry 10

Similar Messages

Maybe you are looking for