Email set up on blackberry 9300

hi,
i was wondering if anyone can help
my blackberry won't let me set up my email accounts
everytime i fill in all the details it says that either my email or password is invalid for both my email accounts but it works fine on the internet
it says to contact the email supplier for help, but the email supplier says to contact blackberry support for help.
is there actually a number for blackberry support? i've been trawling the internet for ages but can't find one
or can anyone help with the problem on here?
any help would be much appreciated
rachel

Hiya!
Do you know if you have a valid "Blackberry" data plan? This would be required to access the BIS network and allow you to setup personal email, use BBM and the like.
A generic data plan will not suffice.
If you are unsure, feel free to contact your carrier and make sure.
Aside from that, your carrier would provide front-line Blackberry support.
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    *** Please remember to mark your thread as "Resolved" by clicking on OPTIONS to the right of the post and selecting "Accepted Solution."

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