Emails disappear/vanished when using multiple devices please help!

Please I need help, I have a long question but want to cover all possible options:
I have several email accounts, set in different devices (all apple) that are checked continuously and simultaneously, they are all set as IMAP accounts (no conflict between IMAP vs POP) but very offen emails disapear and I am sure no one has deleted them. They literally vanish even from the server.
I have norrowed down *I think* the problem to the following devices, my Iphone5 opens for the first time the email, and when a PowerBook with Mac OS X Version 10.7.5 opens the email at some point it vanishes, it doesnt happen with all emails but it mostlly happens with emails that contain attachments after I have viewed the attachements in my Iphone.
I am a die hard Apple fan and I have looked the other way for over a year but I need this to stop, it is actually costing me money now and I have done lots of research but cant find the solution.
My phone carrier is Verizon if this is relevant.
Any help would be greatly appresiated! thanks!

Are you using iCloud top sync mail between devices ??

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after that i sourced the environment file and bounced back the apps tier, what happened arabic characters started to come fine as expected in ghost viewer
but when i ran active user report it ended in completed but with error You mentioned that Arabic characters started to come find in Ghost Viewer, so what was the request you have submitted?
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