Emails from the organization are not going through ePrint

Hi,
I've been having some issues with the ePrint feature that's configured in one of the printers that we have in our office. The printer is a HP LaserJet 200 color MFP M276nw. Every other client from other email addresses such as Hotmail, Gmail or any other address are able to send emails to our ePrint address and are able to print on it successfully. However, all the emails that are being sent from within our organization are not going through. We get an unsuccesful delivery message from the Exchange server stating that
The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk
We had checked with our Exchange administrators and they have advised that the email is trying to be sent, but in the destination it is being rejected. How can I get this issue to be addressed?

Hello praveen_haridas,
Welcome to the HP Support forums. I understand that your corporate emails are failing when trying to send an email to the Laserjet 200 MFP 276nw printer's ePrint email address.
Are you getting any messages about the failed messages in your ePrintCenter/HP Connected account? If so what does the message state about the failed job?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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