EMC Does Not Show All Databases Copies Information on DAG - Exchange 2010 SP2

Hi guys,
Really need your help here, suddenly my customer complain that they cant see any information on database copies on their Active Copy DAG Exchange server, for another DAG members, the database copies information is visible. After do some readings, I found
this related to Exchange 2010 SP1 known issue. 
http://workinghardinit.wordpress.com/2010/09/13/emc-does-not-show-all-database-copies-after-upgrade-to-exchange-2010-sp1-still-investigating/
But, for my environment, there is Exchange 2010 SP2. I have no idea on this issue since there is no error log thrown out from the event viewer. I already try to restart the server itself and the Microsoft Information services but no luck.

Hi,
Based on the description, your customers could see passive database copy information, but they couldn’t view the detail information such as state: Healthy in EMC.
When did this issue begin?
Please restart the AD topology service to check result.
Since we have the information correctly on Exchange shell, please try to clear EMC cache and then open console to check if you can see database copy in EMC.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Belinda Ma
TechNet Community Support

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