Encapsulation Error in Crystal Reports using Web Service Connection

Hi Experts,
I'd like to request help in investigating an issue we are currently having in Crystal Reports.  Basically, the solution design is:
-Web Service is Used as connection
-Dynamic Hyperlink value is used to access another Crystal Report
Issue: Dynamic Hyperlink value is based on a summary.  We are getting Encapsulation Error message whenever we try to click a link having 30k value.
Does anyone here can give us some tip on how to investigate the issue?  For such cases, which component (datasource, CR, etc.) of the solution normally causes the issue?  Are there any limitation in using Web Service for Crystal Reports?
We'd greately appreciate any help here.
Kind Regards and Many Thanks,
Mark

Hi Mark,
There could be many reasons for this rather 'generic' error. Is the Business Objects Enterprise clustered?
Also, could you try saving both the Main and the target reports to the Enterprise with the 'No printer' option checked.
(File > Page Setup> No Printer).
Also, what happens when the target report is viewed on its own?
Let me know how it goes!
-Abhilash

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