Entourage Duplicates
I have reinstalled Leopard and iCal/Entourage had problems. Could not get them to consistently sync. Now I have multiple duplicates in Entourage. I deleted the Entourage in iCal, now need to try and re-sync. But have MANY duplicates in Entourage I should delete if possible BEFORE trying this again.
Any utilities to de-dup in Entourage?
Any clues as to how to re-establish the sync?
Thanks
i had the same problem, i was getting all birthdays 190-200 times
every time i delete them they came back more
i finally delete my office identity and delete all of them on the server with webmail, that recreated the account with Entourage,
I don't think you can safely sync to iCal..
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Apple mail and Entourage duplicate email receipt
I noticed a new problem running Apple mail and Entourage mail on the same imac. Every incoming email to apple mail now also appears in the entourage inbox even though they are separate accounts with different services. The apple mail is a .me account using imap. The entourage mail is a pop account. I have used this setup flawlessly for the past 2 years, and have no idea why unexpected duplicate emails now occur in both inboxes. It only occurs with email sent to the apple mail account, and not vice versa. I don't know if this is related to a recent mac os x update on iMac to the latest version 10.6.4. I have made no preference changes to the email accounts. Anyone know what's causing this and how to fix it?
Are you using POP email? If you are look into Mail's Preferences, Accounts tab, highlight the account, Advanced tab and make sure you don't Save message of the server after download for days.
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How do I move/copy contacts from Entourage to iCloud Address Book without creating duplicates? Address Book on Mac, iCloud, iPhone and iPad is now empty
Thank you for letting me know!
Going to give it a go. Had a back up of all my clients files stupidly not my software as I have the originals disks. Just realised that amongst the software is ibiz and have lost al my accounting and billing files for the last 7 years want to cry so losing my contacts now will really tip me over the edge!
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Entourage (2004) creates duplicate inbox messages after upgrade to Tiger
I recently upgraded to Tiger in order to sync my iphone.
All works well except incoming mail messages duplicate themselves in my Entourage Inbox.
Some of the duplicate messages cannot be opened completely and cannot be deleted.
I unsuccessfully searched Mactopia for a patch.
I sync with an Exchange server at my office and had no problems with Panther.
Also I do not get the duplicate emails on my iphone or my MS Outlook Web Mail.
Any help is greatly appreciated.
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Duplicate All-Day events in Entourage, iCal and iPhone
When I sync my iPhone calendars at work, I am getting duplicate all day events (ie, birthdays, anniversary, etc). I'm using the Entourage sync services to create an iCal.
Is anyone having a similar problem or solution?
Thanks!I have had a similar problem with all-day events in Entourage.
So far, I have had to manually delete the unwanted all-day events, but once deleted, they have not come back.
My theory is this: I already was syncing Entourage and iCal even before the iPhone. When I added the iPhone, it added a Calendar called "Entourage" to the iCal. It synced Entourage, my home iCal, my work iCal, and the iPhone to the iCal "Entourage" Calendar, leading to multiple junk. I added an application to my Mac which automatically keeps track of library books I have checked out, and puts the due dates on my iCal. When I added this, I got a whole new round of double all-day events.
You can delete them either in Entourage or in the iPhone, but I have gotten more reliable results doing it in Entourage.
A keyboard shortcut is to point at the event with your mouse and then type {Apple Key} {backwards delete} d
Hope this helps. -
Duplicate Events - Migrating from Entourage to iCal
Upgraded to Snow Leopard, and decided to try and make the big move from Entourage to Mail/iCal.
Mail and iCal have no issues whatsoever connecting to my Exchange 2007 server, but iCal creates two of every event in my iCal calendar. I also get notifications of new events in both Mail and in iCal, prompting me to accept the meeting in both applications.
Given that I'm typically scheduled in 50+ meetings a week, you can imagine how this quickly makes a mess of my calendar. In the meantime, I've taken my Mail account offline, deleted my iCal calendar, and gone back to Entourage, where everything appears normal.
I am not a MobileMe user.
Any clues? Thanks.I'm having the exact same problem with Snow Leopard. Entourage is working fine but when I connect with iCal, I get tons of duplicate events. I deliberately not syncing via MobileMe until I get this sorted out so that is not a likely cause. We need some Apple folks' help on this fast!
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Duplicate Entourage calendar entries when syncing with 1.0.4
Here we go again... I was reasonably happy with the previous BB DM - Mac, v. 1.0.3 (build 19?).... but had to update it to the newest version to install the updates to my BB Curve 8530. Now when I sync with my MacBook Pro (Snow Leopard), the calendar entries in Entourage double. I had this duplication problem a while ago and now JUST sync with Entourage, not with iCal too. How can I correct this duplication?
The duplication has stopped but here's a new problem: When I add recurring events to my Entourage calendar, they don't sync to my BB. The other direction works OK with recurring events. Anyone know why this happens, or how to work around (other than only add recurring events to my BB)??
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Entourage help: receiving duplicate messages!
Sometimes I get the same message 5 or 6 times in Entourage and then it won't let me delete them. I press delete and nothing happens. When I log in to my webmail account (which Entourage is linked to) the message is only there once. Help!!
Sounds like maybe you have Entourage set to leave messages on the server, which will cause it to download the same message again and again.
Go into Tools / Accounts and choose the account you want to edit
Click Options / Server Options and deselect "Leave copy of message on server"
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I need help to recover my Entourage and iCal
I have just synced my iphone - daily event - but this time all the calender entries hit the fan! Oh dear, what a mess. I appeared to have duplicateds of almost everything!
So I went through day by day deleting and updated profiles etc. then I thought Id check that iCal had everything (needed for the iphone sync) and found it had no entries at all! I tried to use TM to go back to this morning on Entrouage with little effexct. I had to reinstall Entrougage (2008). All appeared ok - but then I checked iCal again and no sync services were imported.
I then used the import from iCal to import entourgage and it appeared to do this several times. I ended up again with duplicates calendars.
I mistakingly then deleted the Entourage calendars from iCal which then deleted the Entourage entries. I am in a right mess! Somewhere through this process I did copy the main identity and have since imported that back into Entrouage but its come back without catogoriers and projects.
Please... is there not a way I can just revert everything back to earlier this morning (I have Time Machine set up) without having to completely reinstall everything. I really miss thsat useful 'system estore' on PC! And.. if possible , has anyone any ideas why this happed?Sorry to say that no one was able to help me. Apples upport closed for the evening so I was on my own!! I ended up having to reinstall OS X and restore to earlier time through time machne. That was ok but iCal did not restore. Entourage was ok - so I decided to import Entrouage again into iCal and started that process last night - and I have just aborted it as it was taking so many hours. I thought perhaps i'd be better using Outlook 2011?? Just set that all up only to find that it doesn't sync with iCal??? How do I get that onto my iphone then? Getting increasingly frustrated here....
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Mass duplicate calendars and events
Has anybody, including Apple, figured out how to mass delete multiple duplicate events in iCal and in iPhone's Calendars. .... And, how to avoid these annoying mass duplicates, i.e., without having to reset iPhone and iCal? This seems to be a syncing problem, probably in the resetting section of .Mac preferences, which may be the culprit in creating these mass duplications.
I had an issue with many calendar events being duplicated in Entourage and my iPhone. I'm running OS X 10.4.11, iTunes 7.7.1, Office 2008. This has worked for me (naturally, I take no responsibility for your data. These are the steps I ran through with Apple tech support for my setup and worked for me. I hope it will work for you, too).
Solution from Apple as follows:
1. Sync iPhone (if you have new items to sync with your calendar/contacts).
2. Delete all of your duplicates from the contact list and calendar.
3. Open iSync (under applications)
4. Select Preferences (under iSync)
5. Click on Reset Sync History (bottom of dialog box). Note: if this is greyed out, try connecting your phone to your computer.
6. Open iTunes
7 Select your iPhone in the left side window
8. Select the Info tab across the top of the main window.
9. Scroll down to the Advanced section and check off Contacts and Calendars under Replace information on this iPhone.
10. Click apply
11. Click sync
iSync will now write the contacts and calendar information from your computer to your phone. Once this is done go back to the info tab in iTunes (step 9) and uncheck contacts and calendars in the Advanced section. Click Apply.
I hope this helps (and I hope Apple views this post and gives their blessing). -
Mail Crashes-Tiger & Panther-must I resort to Entourage (Microsoft-Blah)?!?
I have been a Mac user for 6 years now. In my home we have 3 G4's (eMac, PowerBook & Power Mac) and a G5 on the way. I just bought my Mom, a diehard Windows user until now, a Mac Mini running Tiger 10.4.5. She has had problems with Mail crashing since the first day she got it. She will try to delete certain Junk mail and it crashes. A few times Mail would totally restart from the beginning and I would have to set it up just like the first time it was opened. Loses all e mails in all mailboxes.
Now my wife, who has an eMac G4 running Panther is having similar issues. When deleting e mails the program will simply crash. Then upon restarting Mail it will go back and re-download duplicate messages from the server since it did not get to complete downloading when it crashed. But, as I try to go back to delete the duplicate and junk mail it crashes again. A vicious cycle.
I see so many posts with Mail issues. I thought it was related to Tiger only but it seems that Panther has problems with Mail now as well.
What gives Apple?? Do I need to start using Entourage? Too bad Outlook doesn't run in OS X!! I hate with a passion to have to use a Microsoft program because my Apple programs aren't cutting it.
Peter MallamoPeter,
First of all, I have had no crashes, and I know and communicate with many of the contributors to these discussions (those helping vs needing help), and none of us experience these crashes.
With 10.4, problems often come from issues with conversion of mailboxes originating in earlier version of Mail and OSX -- I have not thought that is the case for your mother?
Also with 10.4, it seems to me that for some people the updates have flaws in the installation -- whether this is due to the large size of some updates, and flawed downloads, or from poor practices during the installation of the update, I do not know.
Have you been able to check that the version of Mail is what it should be?
Leaving aside font issues, I think Mail in Panther often encounters problems from mailboxes being Overstuffed, when in long use, and messages with large attachments -- does total individual mailbox size exceeding 500 MB, and approaching 1 GB apply to any of you wife's mailboxes -- Inbox, Sent, other? Are any applications, other than Mail experiencing abnormal behavior?
Can you think of any other info, that might be unique to either your mother or your wife's Macs?
Ernie -
Switching from Entourage to ical, mail, and address book- duplications?
I am tired of the slowness of Entourage and was thinking of switching to all of the native mac programs. Any suggestions or comments on whether this is a good idea or not?
Also, will all of my information be duplicated. I have about 3 gigs of information and I don't want to needlessly store it if I don't need to. Can I get some advice on where to find and extract that information from the entourage program so I am not eating up disc space unnecessarily.
Thank you.Three weeks ago I switched from Entourage and Palm Desktop to Apple mail, address book and ical. It was a tad painful because I ended up with a lot of duplicates as I had email and some contact info in Entourage and several thousand contacts in Palm Desktop.
However after a couple of solid nights sorting out the duplicates all the contact info for each person is now in one place.
Word of warning though when you are checking address book entries make sure you keep backing up the changes (File - Backup address book) because for some inexplicable reason a couple of times all the entries in address book vanished.
Also the check for duplicates option in address book might be great for some but for me it created contacts that had their addresses and phone numbers duplicated several times.
After initial teething problems (getting used to the different programs) I am now pretty happy with the changeover. I am ecstatic to not be seeing the constant Entourage error message of 'your database is damaged and needs to be rebuilt' which entourage kept throwing at me (even after repeated rebuilds).
I have a Palm Treo and Address Book and iCal sync fine with that as well (after installing the conduit).
You'll also find in mail that you can't do as much snazzy formatting as you could with Entourage (ie numbered lists and bullet points) but hopefully Apple will address that in later updates. In the meantime if I'm desperate for formatting I write the email in rtf and paste it across complete with bluet points.
Sorry to drone on but wanted to give you some moral support.
Oh by the way the entourage data is stored in Home folder - Documents - Microsoft User Data - Office 2004 Identities - main identity - database (almost need a compass and flashlight to find it). To be on the safe side burn it to a dvd just in case and then trash it and all it's little friends (rules, lists, signatures and the other main identity folders.
Good luck -
How to restore calendar items from Entourage 2008 after upgrade to Lion (10.7.5)?
I held off upgrading to Lion because I had a bunch of old email I wanted to convert first. But now that Apple is no longer offering security updates for Snow Leopard, I decided to take the plunge. Unfortunately, after the Lion upgrade most of my calendar items in Entourage 2008 disappeared (and those that remained appeared in duplicate).
I think I should be able to access an uncorrupted version of my Main Identity folder for Office 2008 … because I have an Automator workflow that creates a daily backup, and that backup should be available through Time Machine. I turned off Time Machine after this calamity so that I wouldn't overwrite my Entourage Backup folder.
I need the July 8 or 9 version of: ~ / Documents / Entourage Backup / Main Identity.
But when I select the Entourage Backup folder and open Time Machine, all the Finder windows behind the current one go dark and I can't move backward toward an earlier date (I've done this with Time Machine turned off and on). This makes me think the Entourage Backup folder has not been getting backed up recently, or perhaps ever. Ugh.
When I check my Time Machine preferences, only the following items are shown as excluded from backups:
So it seems I should be in the clear and able to access Entourage Backup.
Any idea what I'm doing wrong in trying to restore from Time Machine? Or anything else I might be doing wrong?
Many thanks.When I check my Time Machine preferences, only the following items are shown as excluded from backups:
Not sure how any of this relates to a Time Capsule....one of the hardware products that we support in this forum.....but we will try to help.
Main Identity is located as follows on your Mac:
Macintosh HD > Documents > Microsoft User Data > Office 2008 Identities > Main Indentity
Unfortunately, you have been excluding Microsoft User Data from your backups, so there is nothing to recover or restore. -
Duplicate Contact/Address Book entries on iPhone
why do I have duplicate contact and address books entries on my iPhone? I never had this problem until I upgraded to iCloud. I have an iPhone 4 and it is upgraded to the current OS.
If you are using Outlook 2011, make sure you have the latest service pack and update.
Make sure your Mac Book and all devices have the latest update.
If the Calendar on the Mac Book is correct go to step 3
Assuming Mac Book Calendar is correct, remove accounts from iPhone, iPad.
Reconnect account to iPhone, iPad account.
All calendars should now be in sync.
There are times when the Mail, Calendar, Contact application has been corrupted (Outlook 2011, Mac Mail, Entourage, etc). This will cause all kinda of issues on your devices. You have to repair the mail client first. In the case of Outlook you can delete the profile and recreate it. In Mac Mail you can rebuild (from Tools on the menu bar) -
Hi.
Since upgrading to Mavericks (inc. latest update today), a perfectly harmonious environment of Entourage > Apple Calendar > Gmail > Android phone has fallen apart. I understand that this is down to Apple removing local sync services in the Mavericks 'upgrade', so I am now manually 'syncing' Entourage calendar events to Apple Calendar (Version 7.0 (1835.1)) by copying/dragging them across teh Calendar and syncing to Android via Gmail account.
Now, events in Apple Calendar are being duplicated - even if I create them in Apple Calendar.
And, when I delete one of the duplicated entries in Apple Calendar, both disappear from Google calendar and Android phone - and then the other in Apple Calendar.
This does not happen with all events, but I cannot figure out:
a) why duplicates are appearing and disappearing for some events, or;
b) what differs between the events that duplicate and those that do not.
Also 'in the mix', is a couple of third party apps that I think i should mention:
1. SyncMate - which I used successfully to sync my Android and iMac 2yrs and decided to uninstall post-Mavericks 'upgrade', and;
2. BusyCal, which I installed to trial as a fix post Mavericks 'upgrade' and uninstalled.
Both thrid party apps refuse to compeltely uninstall. I have gone through forums and trawled through Libraries to manuallly remove all residue of these apps, but they still pop up and prompt from time to time.
I mention the last bit regarding SyncMate and BusyCal, in case their residues are the cause of the Calendar duplications issue originally posted.
Can anyone please shed some light on a fix to both problems? I am dirty as all **** on Apple for the undocumented changes in the Mavericks 'upgrade' and am very close to going back to Windows (my iMac is an Intel model).
Ed.Thanks Eric.
I have pasted the Etrecheck output at the foot of this post.
Something I tested earlier that had an intersting outcome..... I created two test events; one in 'iCal' and one in Google Calendar. The latter quickly sync'd and created duplicate entries in 'iCal', but kep tto singel instacnes in Google and Android. The event created in 'iCal' did not duplicate and sync'd properly a single instance to both Googe Calendar and my Android. Neither tests created duplicates on the Android phone.
Here's that data:
Hardware Information:
iMac (21.5-inch, Mid 2011)
iMac - model: iMac12,1
1 2.7 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6770M - VRAM: 512 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 3:35:38
Disk Information:
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (245.94 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
org.virtualbox.kext.VBoxDrv (4.2.12)
org.virtualbox.kext.VBoxUSB (4.2.12)
com.eltima.SyncMate.kext (0.2.5b15)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.syniumsoftware.CleanAppDaemon.plist
[loaded] rapiback.plist
Launch Agents:
[loaded] com.brother.LOGINserver.plist
[loaded] syncmateStarter.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.akamai.single-user-client.plist
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.vemedio.Snowtape.RadioAgent.plist
[not loaded] org.virtualbox.vboxwebsrv.plist
User Login Items:
Microsoft Database Daemon
Adobe Acrobat Professional
AdobeResourceSynchronizer
TwonkyMediaServer
TwonkyStarter
TwonkyServer
TuneSync Server
TuneupMyMac
Calendar
3rd Party Preference Panes:
Akamai NetSession Preferences
Flash Player
FUSE for OS X (OSXFUSE)
MacFUSE
NTFS-3G
Internet Plug-ins::
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.8
AdobePDFViewer: Version: 10.1.8
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6
Silverlight: Version: 5.1.10411.0 - SDK 10.6
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins::
Google Earth Web Plug-in: Version: 7.1
Bad Fonts:
None
Old applications:
Aimersoft Helper Compact: Version: 2.2.6.4 - SDK 10.5
/Users/edwardrolfe/Library/Application Support/Helper/Aimersoft Helper Compact.app
BrFirmDataProvider: Version: 1.0.4 - SDK 10.4
/Applications/Brother/Utilities/Firmware Update Tool/BrMain/resources/BrFirmDataProvider.app
Device Selector: Version: 1.5.5 - SDK 10.5
/Library/Printers/Brother/Utilities/DeviceSelector/DeviceSelector.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
NETserver: Version: 1.1.6 - SDK 10.4
/Library/Printers/Brother/Utilities/Server/NETserver.app
RemoteSetup: Version: 3.0.9 - SDK 10.4
/Library/Printers/Brother/Utilities/RemoteSetup.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
USBserver: Version: 1.1.0 - SDK 10.5
/Library/Printers/Brother/Utilities/Server/USBserver.app
Wondershare Helper Compact: Version: 2.2.6.4 - SDK 10.5
/Users/edwardrolfe/Library/Application Support/Helper/Wondershare Helper Compact.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 701.67 GB
Destinations:
FreeAgent Drive [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 701.67 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
11% firefox
6% WindowServer
3% plugin-container
1% EtreCheck
0% Dock
Top Processes by Memory:
422 MB firefox
188 MB Finder
147 MB WindowServer
147 MB com.apple.IconServicesAgent
119 MB Microsoft Excel
Virtual Memory Statistics:
347 MB Free RAM
1.57 GB Active RAM
1.26 GB Inactive RAM
818 MB Wired RAM
659 MB Page-ins
4 MB Page-outs
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