Entry Lock Problem on the XI Server

Hi,
Getting this error in the XI system. The error below is for the file adapter. Getting similar error for the JDBC as well.
Transmitting the message to endpoint http://<SERVER>:<PORT>/sap/xi/engine?type=entry using connection File_http://sap.com/xi/XI/System failed, due to: com.sap.aii.af.ra.ms.api.RecoverableException: ENTRY_LOCK
Have tried restarting the Java engine on the XI system. The parameters for the Integration Engine configuration are also setup properly. Any ideas on how to resolve the "ENTRY_LOCK" problem.
thx,
Sumeet

Hi Michal/Chris/Aaron,
Have already checked the settings for Entry_lock under the integration engine configuration. The parameter is not set to block incoming messages. Also messages that are giving a problem with the ENTRY_LOCK error are in the 'To Be Delivered' state. Have tried resending/cancel these messages, but that also does not work. Also the problem is since this stuck message is an EOIO, others are going in the 'holding' state. Will soon end up having to deal with a lot of messages in the 'holding' state.
Any other suggestions on how to troubleshoot this. Thx
Sumeet

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    I am receiving the above message for internal Outlook 2013 users when they open Outlook. Despite this message, Outlook is fully functional. External OA users do not see this message. We are using an SRV record for our autodiscover and pointing it to the
    name on the single cert we have. I've also already changed the outlookprovider record in Exchange. Any ideas?
    TIA!

    Hi Alceryes,
    According to the error message, Outlook is unable to connect  to the proxy server (Error Code 10),
    it seems an issue on the Certificate side.
    FLAG_CERT_CN_INVALID 0x00000010
    More details to see following KB:
    http://support.microsoft.com/kb/923575
    Would you like to tell me the reason that why you are using SRV record for Autodiscover?
    I find a FAQ on Autodisocover for your reference, hope it is helpful:
    https://social.technet.microsoft.com/Forums/office/en-US/54bc6b17-9b60-46a4-9dad-584836d15a02/troubleshooting-and-introduction-for-exchange-20072010-autodiscover-details-about-test-email?forum=exchangesvrgeneral
    Thanks
    If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Mavis Huang
    TechNet Community Support

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