Envelope printing using HP LaserJet CP1525nw color

I have been trying to print envelopes on our above printer.  My document is in Word and is formatted accordingly for a #10 business envelope.
Under HP's help feature, I found the appropriate info on how to set up my document's printing options so it would print correctly.  
The first envelope printed on the flap side; I re-loaded them back into tray 1 and was ready.
The second envelope printed successfully so I thought I had it figured out.  So I loaded the paper tray with 5 envelopes, hoping to print them en masse.  I couldn't get this to work when I tried to print 4 at once.  I got an error "Jam in Tray 2" and I wasn't even using Tray 2.  I cleared the "problem" and ONE envelope printed successfully, then I got the same error message.
I got 2 more envelopes printed this way but each time I got the same error message, cleared the machine, and 1 envelope printed.
Frustrated, I cancelled the multiple print job and tried printing the envelopes one-by-one.  Now it's not working at all even though I clear the phantom paper jam each time.
Can anyone help with this?  It's driving me nutty.
Background info:  my husband (network engineer) set up the printer.  I have over 20 years of word processing experience and usually have good results with figuring out printing problems.  This one has me stumped!
Thanks for any help you can provide.
Dianne
This question was solved.
View Solution.

The CP1525 does allow you to print envelopes.There are two trays that can be used. I will describe only using the lower tray. Normally this tray is used for standard paper.  To use it for letter envelopes, you need to pull out the tray and then make some changes. Take out all of the paper. There are blue-colored paper supporters. Two are used for the width of regular papers. Slide it toward the center so that it will handle the envelope with the top toward the left side. Put the envelope in with the printable side up and the top towards the left side. Slide the blue paper holders so they touch the top and bottom. Then push the envelope all the way toward the back and then move the single blue paper holder at the front so that it is against the envelope. You are ready to print as far as the printer.
I have to select properties for the printer. I indicate that I am printing an envelope. I also had to indicate landscape. I also had to move the print areas to fit where I want them to be. Then I added my address and the address to where they are going. I am not sure that I got everything but this should work well.
I did not do this, but you can use both trays with one that holds a number of pages and the other for a number of envelopes.

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