Envy DV7 laptop will not boot without the power cord being connected

My laptop won't boot on its own even when the battery indicator reads "fully charged (97%). If I have the power cord plugged into the computer (and the wall), it boots right away. Without the power cord, the "power indicator light" flashes once, the screen brightens to a lighter shade of gray, then it just shuts down.
I'm thinking I need to replace the battery but I thought it best to check with the experts first...................☺
Thanks!!
ETA..........I just saw the post about power cord failure. My power cord is one of those affected and I will be filling out the request for a replacement. Unfortunately my serial number is apparently located inside the battery compartment. I'm wondering if my cord has overheated and caused this boot problem with my computer.

Hello, @jksweeney 
Welcome to the HP Forums.
I see that your having an issue with the power and your notebook. That you've applied to have the power cord replaced as it was part of the recall.
Please let me know when that has been taken care of if the issue remains. I will remain subscribe to this thread, so that I will be notified if you post again.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Similar Messages

  • Laptop will not boot past the grey screen bootup screen

    Hi,
    I have started up my machine today and its displaying the grey screen and is not booting any futher.
    The machine is only 2 Months old, its a :
    2.8GHz Intel Core i7
    8GB 1066MHz DDR3 SDRAM - 2X4GB
    512GB SATA HDD
    SuperDrive 8x (DVD±R DL/DVD±RW/CD-RW)
    MacBook Pro 17-inch Hi-Resolution Antiglare Widescreen Display
    Any ideas?, It was fine yesterday now nothing
    Thanks.
    Ron

    Try this article.
    Mac Os X: Gray Screen appears during startup
    http://support.apple.com/kb/TS2570

  • My hp Pavilion p6230y died. It will not boot. The power button LED does not lite.

    The power supply LED is lit, and all the voltages are correct (metered). The fans turn on when the power button is pressed, and I can feel the HDD turning and it gets warm. I stripped the system down to bare essential, nothing but wireless keyboard & mouse, HDMI connector to monitor. I cleaned out all the dust from inside the computer.I reseated the CPU chip. No beeps at all coming from motherboard. The CPU heatsink is stone cold. I suspect either CPU chip &/or motherboard. Anybody have any ideas?
    This question was solved.
    View Solution.

    Usually when the fans twitch it means that the CPU is OK.  That is not a theory, it is practical experience. My next step is what I suggested to you. Clear the CMOS settings. That is usually a last ditch effort. I always have a spare PSU around to verify that it is not the culprit.
    Follow the troubleshooting on this HP web document to check your PSU.  Just testing it with a meter does not help much because it can fail under load. The multimeter does not put a load on the power supply unit. Even those cheapie PSU testers are pretty worthless, except for a cursory test. 
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • TS1367 my laptop will not boot up from the storage hard drive but if i remove it from the laptop and connect it as portable hard drive my laptop boot up normal?

    my laptop will not boot up from the storage hard drive but if i remove it from the laptop and connect it as portable hard drive my laptop boot up normal?

    Do you have a compatible OSX installed on this 'storage' HDD?  If not, it will not boot your MBP.
    Ciao.

  • Laptop will not boot, no display and flashing caps key

    Hi,
    I am attemping to repair a laptop for a family member, their baby threw up on the keyboard, although after they cleared it up they said it was still working (booting into windows, mouse working etc). They took the old keyboard out themselves but it looks like they were a bit heavy handed with it; there are quite a few scratches on the metal plate underneath the keyboard and the plastic surround. I have not yet been able to confirm if the laptop was still booting after the keboard was removed.
    Anyway - I went to their house to do what I thought was going to be a relatively easy job, simply connecting the new keyboard. Now the laptop will not boot, there is no display on the screen and we get a flashing CAPS/F12 key. I have looked at the table for LED codes, but I am not sure if it is one flash lots of times, or six flashes. The warranty has also run out so sending to HP not really an option.
    There are six short flashes, with quite a long pause between each one. After this the laptop powers off and after another pause turns itself back on and starts over. If it is one flash (CPU) then I guess they must have shafted something on the board by shoving the screwdriver in underneath the keyboard to prise it away from the laptop. There is however not an awful lot of stuff exposed - there is a fairly substancial metal plate under where the keyboard would sit to protect the laptop.
    I am hoping at the moment that it is showing six flashes - which is BIOS authentication error. I am not that familiar with HP products, but could this be caused by installing a non-genuine keyboard? The keyboard looks the same from the top, but was bought for less than a tenner on ebay.
    If anybody has any ideas that would be great.
    Aaron

    Hi there,
    I have a link of HP support that you may have a look and try to find out what exact the problem of you PC, good luck.
     And let me know what have you find out.
    It is:
      http://h10025.www1.hp.com/ewfrf/wc/document?cc=au&dlc=en&docname=c01443371&lc=en&product=4115148&  tmp_track_link=ot_search
    Tomme

  • Iphone 4 will not boot up, the apple logo does not go away

    The phone will not boot up, the apple logo stays on and does not finish booting.  All I did was delete an app, I went to reboot the phone becasue it was running slow and now it wont boot up at all.  I've tried the hard reset and nothing

    And then if that fails try this:
    What is DFU: Device Firmware Upgrade
    Step 1: Turn off your iPod touch / iPhone completely and connect to PC / mac
    Step 2: Hold down the Power button for 3 seconds
    Step 3: Without releasing the power button, also hold the Home button for 10 seconds
    Step 4: Without releasing the home button, release the power button and keep holding the Home button  for 20 seconds.
    Itunes will identify that you are in DFU mode.

  • Help needed on startup. My computer will not boot from the CD drive!!!

    Problem with iMac G3 333, the Message on the screen states: "The System Software on the starup disk only functions on the media, not if copied to another drive." Like a fool, I copied the system folder from the original system software 9.2.2 on to the iMac. System disk which is not a complete system folder when used on the computer. I have searched the Internet, but can not find an answer. I have tried everything, holding down the C key, "Delete, Opition, Apple key, shift" holding the mouse down on startup, various combinations of other keys, etc. The CD starts to spin, but the computer switches to the hard drive and the message above returns. No matter what I try I still can't boot from the tray loading CD drive. Is there any Firmware code that I can use. I know how to access Firmware on the Imac and can boot the iMac using Firmware, but I don't know how to use Firmware to boot the CD drive which I need to do so I can reload the original software. CAN SOMEONE PLEASE HELP? Thanks, Jim

    Yes, I have tried both System Softwares a number of times. The C key will not boot up the CD drive and the harddrive always boots with the original message. I need to get the CD drive to boot so I can reloaded tge original software. Do you know anything about booting the CD drive using Firmware? Jim

  • My iMac will not boot into the Apple Hard Ware test. Why is this?

    I have a late 2012 27 inch iMac. It will not boot into the Apple Hard Ware test. I do have File Vault turned on. Will this stop it from booting in to the test?

    See Using Apple Hardware Test. For some Apple computers that shipped with OS X Lion, if Apple Hardware Test cannot be found on the hard drive, an Internet-based version starts up instead. An Internet-enabled connection via ethernet or Wi-Fi is required to use this feature. Some computers that shipped with Lion require a software update to use this feature. See Computers that can be upgraded to use OS X Internet Recovery for more information.
    Note: your machine cannot be running Mac OS X (10.6.7).
    27" i7 iMac (Mid 2011) refurb, OS X Mavericks (10.9.4), ML & SL, G4 450 MP w/Leopard, 9.2.2

  • My iMac will not boot past the logo and spinning gear

    My iMac will not boot past the logo and spinning gear (After a Rogue Amoeba update). I can't access the recovery disk I made on a flash drive. (Am I doing it correctly? - Hold down option while switching on? It just stays on the logo). What (if anything) can I do please?

    If you installed Lion onto your machine, it should have created a Recovery HD (hidden from view, but visible in Disk Utility with its Debug menu enabled, under Show all Partitions).
    That article states:
    Note: In order to create an external Lion Recovery using the Lion Recovery Assistant, the Mac must have an existing Recovery HD.
    Would I see the recovery menu (by holding down option on power up)
    Yes.
    if there was no recovery disc connected do you think?
    Shouldn't matter, since your int HD is always connected.

  • Have a MacBook Pro. the computer will not boot up, the screen has black and white stripes and multi color bands as well.

    Have a MacBookPro. The computer will not boot up. the screen has black and white bands with multi color bands as well.

    Yeah it's dead. Take it to an Apple Genius Bar and have it checked out. Then buy a new one.

  • Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please :)

    Do I have to buy Lion or snow lepoard or is there a way to updated from OS X 10.4.11?? I have a new ipod that will not work without the ne itunes, but the new itunes will not install without a newer vesion of Max OS X. Help please

    Need to know your Mac model. If it's a PowerPC, the max OS is Leopard 10.5.x. If it's an Intel procesor, you can upgrade to Snow Leopard (for $29) & later to Lion.
    *Mac OS X 10.5 Leopard installation system requirements*
    http://support.apple.com/kb/TA24950
    Leopard is no longer available at the Apple Store *but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*.
    Installing Mac OS X 10.5 Leopard
    http://support.apple.com/kb/HT1544
    Mac OS X 10.5 Leopard Installation and Setup Guide
    http://manuals.info.apple.com/en/leopard_install-setup.pdf
    After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
     Cheers, Tom

  • Window will not boot on the usb cd rom what should be done

    window will not boot on the usb cd rom what should be done

    Do you have that problem when running in the Firefox SafeMode? <br />
    [http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
    ''Don't select anything right now, just use "Continue in SafeMode."''
    If not, see this: <br />
    [http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

  • Mac Mini i7 (Mavericks) will not boot from the external drive

    Mac Mini i7 (Mavericks) will not boot from the external drive with Disk Warroir 4.4. or Drive Genius or Lion.
    Not even from the external Firewire hard drive with Mavericks

    Does the external HD have a GUID partition table?
    Is the external drive formatted Mac OS X Extended (journaled)?
    Is this a 2011 or late 2012 Mac?
    How was Mavericks installed on the external drive?
    Who is the builder of the drive mechanism in the external drive?
    Who is the builder of the external enclosure?
    What type of interface does the external drive have USB2, USB3, Firewire 400, Firewire 800, thunderbolt?
    Is the external enclosure directly connected to the mini?
    Have youtried a different interface cable?

  • URGENT: Sorry, Expander will not work without the Stuffit Engine...

    hallo,
    I want to watch a show of myself on Time Warner Cable TODAY live ONLINE while being in Europe, so it is urgent:
    sometimes when I try to install a software I get the following error message:
    'Sorry, Expander will not work without the Stuffit Engine. Please reinstall the original installer.'
    Just now I wanted to install 'Windows Media Player 9 for Mac OS X' and got that error message. Any suggestions?
    THANKS YOU!
    1 GHz PowerPC G4 (3.3)   Mac OS X (10.4.7)  

    "Any suggestions? "
    Obviously you need to reinstall Stuffit Expander. Download it from Stuffit.com.
    Also, forget about Windows Media Player. It's out dated, and not even made anymore. Download the free Flip4Mac QuickTime plugin from Flip4Mac.com
    Hope that was urgent enough...

  • My early Intel iMac running Snow Leopard will not boot past the apple logo. I have tried holding the c key and inserting the install disk, but nothing. What do I try next?

    My early Intel iMac running Snow Leopard will not boot past the apple logo. I have tried holding the c key and inserting the install disk, but nothing. What do I try next?

    I have tried resetting PRAM and all other items listed in the Apple support site. This happened after an update to iTunes was added. Also this is happening to other people. Please help.

Maybe you are looking for