EoS/EoL hardware report problem on LMS 3.2 RME 4.3.1

Hi,
Trying to run EoS/EoL RME reports for the first time and having problems. I have applied latest patch for CSCte717641 and this seems to have made things a little better. Originally the hardware report simply failed, but now it seems to run, but never finish. To avoid any download problems, I have manually downloaded both the EOX_SOFTWARE.ZIP and the PSIRT_EOX_OFFLINE.txt, which I have placed into the "NMSRoot\rme\jobs\inventory\reports\EOX_PSIRT\local_xml" folder. The PSIRT file has been un-compressed and put in as .txt and the EOX file has been left as a .zip. Now the report starts running, I can see it creating a temp folder in the above folder and it seems to place two files in there eos_card and eos_device, but then it appears to delete the temp folder and the job just sits at running?
Any advice would be appreciated

This is from the time I ran the report.
[ Fri Feb 18 12:03:15 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,383,InventoryReportsAction Getting request params : ReportNAme: EoS/EoL Hardware ReportApp Name : null
[ Fri Feb 18 12:03:15 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,392,Action of Filter is null
[ Fri Feb 18 12:03:15 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,911,Generate report Request from UI
[ Fri Feb 18 12:03:17 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.ui.action.InventoryReportsAction,perform,1320,Update user given cisco.com credentails
[ Fri Feb 18 12:03:17 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.util.IRJobUtil,persistJob,201,new folder created for storing the job
[ Fri Feb 18 12:03:18 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,45,called getCrtList to get list of Inventory Custom Templates
[ Fri Feb 18 12:03:18 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,51,Connection is not null
[ Fri Feb 18 12:03:18 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,70,Number of templates returning: 2
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,,246,
Starting the JOB 3972
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1506,
Getting the job details from persisted Job
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1528,
Job Details : EoS/EoL Hardware Report
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1530,
Job is custom report : false
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1532,
Job runtype : Immediate
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1534,
Job date : 18-2-11 12:10
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1536,
Job description : test99
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1538,
Job E mail id :
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1540,
Job publish location :
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1542,
Job template id : 0
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1544,
Job job id : 3972
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1562,
All the report properties read successfully from the job.
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,61,sun.misc.Launcher$AppClassLoader@92e78c
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,203,
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,294,
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,314,
Valid License.
Proceeding with job execution.
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,334,
Running Report job 3972 instance id 0
[ Fri Feb 18 12:03:19 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,354,inside devsel flow
[ Fri Feb 18 12:03:27 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,558,normal3
[ Fri Feb 18 12:03:28 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,600,successfully got predeployed devices
[ Fri Feb 18 12:03:28 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,606,submitted.length3
[ Fri Feb 18 12:03:29 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1633,************before set device in gen rep data**********
[ Fri Feb 18 12:03:29 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1639,************after set device in gen rep data*******
DEBUG,2011-02-18 12:03:32,250,Datagenerator class name is class com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG
DEBUG,2011-02-18 12:03:32,250,Datagenerator class instance is [email protected]107304
[ Fri Feb 18 12:03:33 GMT 2011 ],INFO ,[main],com.cisco.nm.rmeng.util.db.DatabaseConnectionPool,getConnection,113,Inside ICSDatabaseConnection, MAX_COUNT =5
[ Fri Feb 18 12:12:40 GMT 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser,getFileName,545,Here *****eox_card.xml
[ Fri Feb 18 12:12:44 GMT 2011 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.util.LocalXMLParser,getFileName,545,Here *****eox_device.xml
NOTE:
I can see both files in the NMSRoot\CSCOpx\files\rme\jobs\inventory\reports\EOX_PSIRT path, but not in the local_xml directory?
Then nothing for an hour and then the following that I don't think id related?
[ Fri Feb 18 13:18:58 GMT 2011 ],INFO ,[TP-Processor3],com.cisco.nm.rmeng.inventory.reports.ui.action.IRJobsAction,getArchiveId,387,Entering the method
[ Fri Feb 18 13:18:59 GMT 2011 ],INFO ,[TP-Processor3],com.cisco.nm.rmeng.inventory.reports.datagenerators.SystemReports,goForPDFReport,308,Device Limit is = 750
[ Fri Feb 18 13:18:59 GMT 2011 ],INFO ,[TP-Processor3],com.cisco.nm.rmeng.inventory.reports.datagenerators.SystemReports,goForPDFReport,309,Device Limit for Device Statistics Report is = 750
INFO ,2011-02-18 13:18:59,281,export device list from request [Lcom.cisco.nm.rmeng.util.datastructures.DeviceID;@1db810a
[ Fri Feb 18 14:16:17 GMT 2011 ],INFO ,[TP-Processor5],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,61,WebappClassLoader
delegate: false
repositories:
/WEB-INF/classes/
----------> Parent Classloader:
org.apache.catalina.loader.StandardClassLoader@1a06e38
[ Fri Feb 18 14:16:17 GMT 2011 ],INFO ,[TP-Processor5],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,126,INFO: Resource Limit from License file=10000
[ Fri Feb 18 14:16:17 GMT 2011 ],INFO ,[TP-Processor5],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,203,
[ Fri Feb 18 14:20:00 GMT 2011 ],INFO ,[TP-Processor16],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,61,WebappClassLoader
delegate: false
repositories:
/WEB-INF/classes/
----------> Parent Classloader:
org.apache.catalina.loader.StandardClassLoader@1a06e38
[ Fri Feb 18 14:20:00 GMT 2011 ],INFO ,[TP-Processor16],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,126,INFO: Resource Limit from License file=10000
[ Fri Feb 18 14:20:00 GMT 2011 ],INFO ,[TP-Processor16],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,203,
[ Fri Feb 18 14:23:03 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,45,called getCrtList to get list of Inventory Custom Templates
[ Fri Feb 18 14:23:04 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,51,Connection is not null
[ Fri Feb 18 14:23:04 GMT 2011 ],INFO ,[TP-Processor9],com.cisco.nm.rmeng.inventory.reports.custom.IRCrtmImpl,getCrtList,70,Number of templates returning: 2
at that point I cancelled the job as it had been running for two hours for 5 devices.

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