EP5 SP4 Can't logon after install - won't accept admin/admin

Hi,
I've just installed EP5 SP4 and it won't accept the admin / admin login, just keeps asking for the password then says not authorized to view page. I've followed install guide to the letter, have tried re-setting the default config with PasswordRestore.exe but didn't help. There aren't any errors in the console logs but I don't know where else to look for errors?? Could this be an IIS problem?
Any help greatly appreciated & rewarded!
Thanks,
Jane

Jane,
Try the following;
Try loging in as
Username: Administrator
Password: admin
and
Could you please try to log on with full qualified name of the Portal server (or localhost, if you have no fqn assigned). The Portal needs to assign an authentication cookie in order to trigger user sessions. These
tickets are isssued to the domain specified in the http request (i.e. the name specified in the Adress bar of the browser). If only an ip adress is specified, the cookie cannot be issued correctly. If only a server name is specified, the authentication cookie is issued to the
server, only. If the fqn is specified, the cookie is per default issued to the domain (i.e. domain.com if the portal resides in host.domain.com).
James

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Quote
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