EPMA server service not started

Question

Hi All,
I installed Hyperion 11.1.2.2 Essbase, Planning, EPMA, Calculation Manager, FDM and HFM in the single machine in windows server 2008 R2.
but i am facing two issues.
1. In services, EPMA Server service not started.
2. In FDM, I am getting error in connecting to Essbase.
Error: Unable to retrieve target system data.
Is any thing, i have to install additionally?
Regards,
mady

Answer 1

Hi,
In Windows Event Viewer i got this message.
Log Name: System
Source: Service Control Manager
Date: 9/3/2012 12:46:12 AM
Event ID: 7011
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: hyperionepm
Description:
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Parallels Tools Service service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7011</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-09-03T07:46:12.612304600Z" />
<EventRecordID>70587</EventRecordID>
<Correlation />
<Execution ProcessID="440" ThreadID="16540" />
<Channel>System</Channel>
<Computer>hyperionepm</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">Parallels Tools Service</Data>
</EventData>
</Event>