Epson V500 scanner no longer able to create "PDF" file.

Epson tech support advised there is a conflict between the scanner and Adobe PDF maker. Everything worked great up to about 5 days ago when everything stopped.  Does Adobe have a "fix" or "patch" for this problem?  Thank you

Gary, i was using an extension which enabled direct export of scalebale vector files fom ai to keynote. The export is still there in illustrator but i now get error message: could not create output file

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