ERM 5.3 Error - READ TIME OUT
Hello GRC Community,
<br><br>
I'm running into an issue in GRC 5.3 SP10 for the ERM Module. When we're building a role and get to the risk analysis step, the analysis runs (at the transaction or object level) for a very long time before it kicks back the following error:
<br><br>
<b>Risk analysis failed; Service call exception; nested exception is: java.net.SocketTimeoutException: Read timed out</b>
<br><br>
Here are the system Logs, can someone offer any suggestions as to why we're getting this error?
<br><br>
2010-04-05 15:48:12,548 [SAPEngine_Application_Thread[impl:3]_11] ERROR com.virsa.re.role.actions.RiskAnalysisAction
java.lang.Throwable: Service call exception; nested exception is:
java.net.SocketTimeoutException: Read timed out<br>
at com.virsa.re.bo.impl.RiskAnalysisBO.performTranLvlRiskAnalysis(RiskAnalysisBO.java:584)<br>
at com.virsa.re.bo.impl.RiskAnalysisBO.performRiskAnalysisOnSystemFromRiskAnalysisPage<br><br>(RiskAnalysisBO.java:167)<br>
at com.virsa.re.role.actions.RiskAnalysisAction.performAndShowRiskAnalysis(RiskAnalysisAction.java:1657)<br>
at com.virsa.re.role.actions.RiskAnalysisAction.execute(RiskAnalysisAction.java:105)<br>
at com.virsa.framework.NavigationEngine.execute(NavigationEngine.java:273)<br>
at com.virsa.framework.servlet.VFrameworkServlet.service(VFrameworkServlet.java:230)<br>
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)<br>
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)<br>
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)<br>
at com.virsa.comp.history.filter.HistoryFilter.doFilter(HistoryFilter.java:43)<br>
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)<br>
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)<br>
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)<br>
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)<br>
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)<br>
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)<br>
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)<br>
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)<br>
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)<br>
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process<br><br>(ApplicationSessionMessageListener.java:33)<br>
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)<br>
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)<br>
at java.security.AccessController.doPrivileged(Native Method)<br>
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)<br>
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)<br>
Edited by: suggsda on Apr 5, 2010 10:28 PM
Yes, my connectors were established per the configuration guide. The issue with this error was a result of the new connector being established in both ERM & RAR. I neglected to run the proper background jobs in RAR for this connector, so when ERM tried to leverage RAR for the risk analysis the results would time out because there was no data on the RAR side for it to return. Unfortunately this was an oversite on my part as we were migrating from sandbox to development.
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conI found a workaround for the issue by patching and compiling the Axis2 kernel library. You need to download it form Apache, install Maven 2.0.7, set the default timeout in .../client/Options.java to a value that suits your needs (for me: 20min), and compile the whole thing using mvn clean install.
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Regards,
con
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