Error 0x8007F0F4 when trying to install update KB2686509

Question

Hello:
I have tried several times to install the recent security update KB2686509. Each time it fails with error 0x8007F0F4. Fixes that other people have reported online have not worked for me. For example, there is no file on my system called "faultykeyboard.log".
I also do not have a registry key named "Scancode Map" that I can delete. Any advice would be appreciated.
Regards,
Richard Koett.

Answer 1

Hi Richard (and anyone else here!!),I run the WSUS server at a school of only around 700 computers. Some Win 7, some XPSP3.
ALL of the Win XP computers would not install this update.
As mentioned below, this was to do with a keyboard mapping problem...I.E. some keys disabled, such as the Windows Key.
I eventually found that removing the registry entry for the mapping, installing the update and then putting the reg back worked.
I have included here a .bat file script which will install the KB for you (assuming you fix the file paths within it of course :)
First script:
@echo off
cls
echo.
echo !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
echo !!! DO NOT CLOSE THIS WINDOW !!!
echo !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
echo.
:declaration
set KeyPath=HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout
set RegFile1=%SystemRoot%\%COMPUTERNAME%-HKLM_KBLayout
set RegFile2=%RegFile1%s.reg
set RegFile1=%RegFile1%.reg
:save1
if exist "%RegFile1%" goto save2
regedit /e "%RegFile1%" "%KeyPath%"
if exist "%RegFile1%" goto save2
if exist "./missing.reg" goto errBackup
echo Windows Registry Editor Version 5.00 >.\missing.reg
echo. >>.\missing.reg
echo [%KeyPath%] >>.\missing.reg
regedit /S ".\missing.reg"
goto save1
:save2
if exist "./missing.reg" del /q .\missing.reg
if exist "%RegFile2%" goto createDel
regedit /e "%RegFile2%" "%KeyPath%s"
if exist "%RegFile2%" goto createDel
if exist "./missing.reg" goto errBackup
echo Windows Registry Editor Version 5.00 >.\missing.reg
echo. >>.\missing.reg
echo [%KeyPath%s] >>.\missing.reg
regedit /S ".\missing.reg"
goto save2
:createDel
if exist "./missing.reg" del /q .\missing.reg
echo Windows Registry Editor Version 5.00 >.\delreg.reg
echo. >>.\delreg.reg
echo [-%KeyPath%] >>.\delreg.reg
echo. >>.\delreg.reg
echo [-%KeyPath%s] >>.\delreg.reg
echo. >>.\delreg.reg
echo [%KeyPath%] >>.\delreg.reg
echo. >>.\delreg.reg
echo [%KeyPath%s] >>.\delreg.reg
echo. >>.\delreg.reg
:deleteRegKeyPaths
regedit /S ".\delreg.reg"
del .\delreg.reg >nul
:waitOnUserForKB2686509
echo %KeyPath%
echo was saved to %RegFile1% and cleaned
echo.
echo %KeyPath%s
echo was saved to %RegFile2% and cleaned
echo.
echo Update is installing, please wait...
rem This is where you need to change the file path to
rem pick up the other bat file to install the KB
start /wait "" "\\4423-DC03\msi\WSUS\install.exe" /quiet /passive /norestart
:reRegKeyPaths
regedit /s "%RegFile1%"
regedit /s "%RegFile2%"
:GoodBye
echo.
echo %KeyPath% restored
echo %KeyPath%s restored
echo.
echo !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
echo !!! REBOOT YOUR SYSTEM NOW !!!
echo !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
:cleanUp
set RegFile2=
set RegFile1=
set KeyPath=
pause
shutdown -r -t 60 -c "Rebooting following Windows Update Manual Installation. Save any work left open now!" -f
I downloaded the KB file from: http://www.microsoft.com/en-us/download/details.aspx?id=29804 and called it "install.exe", and it uses the following commands for silent install: "
/quiet /passive /norestart
The changes I made to it force the PC to reboot after install (I chose norestart before because the script needs to put the reg keys back in before anything else). Once it has restarted, WSUS should pick it up as being installed.
Hope this helps, and makes sense!!!! :)
I want to say I did NOT create this script in the first place, but I have modified it to make it my own and do what I like it to do. Origin:
Hotfix batch for KB2686509 - V. 1.24
(C)2012 Christian Schumm, Moers - Germany
http://www.vivus.net/dl/
Regards,
Phil Smith-Keitley