Error 0xE8000065 on my iTunes when connecting the iPad to my MacBook Pro

hello! a couple of hours ago, I tried to switch off my iPad. flipped the finger over the red arrow and the classic wheel started to run... but the iPad never switched off. is still "thinking"... then, I connected the iPad to the Computer (MacBookPro OS X 10.7) and iTunes shows an error message: 0xE8000065.
I've read everything about it. The problem is that all the possible solutions don't contemplate the possibility of the iPad not been able to be switched off because is in a kind of loop, or blocked... I don't know what to do. I've called Support and they don't work on sundays. Any similar case that can give me some light on this problem? never before my iPad got stuck and were not able to be shut down and restarted again...
halps in advance

yes, I read "everything" including this article, which is mostly for PC users. I am a Mac user. In the last part of the feature they explain what to do with a Mac computer, a test that of course I did before putting my request in this forum, but as I explained, none of these answers take into consideration the fact that my iPad was in a kind of loop and couldn't be accesed. So I tried, and succeed, to do a hard reset and it worked.
thanks for the link

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