Error 11500:2,-14 while trying to update tax software

I'm trying to install an update from H&R Block for CA state tax return, and get this error message:
An error prevented the update from completing
error 11500:2,-14
Not sure if this is a problem with my mac or with their update -- I've tried several things with HRBlock to no avail.
Thanks in advance for any insight.

Hi Z, and welcome to Apple Discussions.
Do you have at least 15% free space on your HD? Have you successfully run Repair Disk? If "no" to either, I would take care of that. If "yes" to both, read on.
This error usually indicates a bad/failed update, which you know already. Try downloading and installing the update again. If that doesn't work, uninstall/trash the original app and install it from scratch, then download the update again and try installing it. If still no luck repeat the process while booted into Safe Mode.

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Error 11500:2,-14 while trying to update tax software

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