Error 16389 running a Task Sequence to install software

Question

We've run into multiple WinXPProSP3 computers generating error code 16389 when trying to run a TS.  After searching on Google, we found this, 
http://blogs.technet.com/b/smsandmom/archive/2007/10/29/sccm-2007-task-sequence-fails-drive-letter-not-displayed.aspx
, which led to another article to modify a RegKey,  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318} , to add a key of UpperFilters, with a value of PartMgr.  The key WAS missing on the machines with
the error, and, adding that key and value DOES fix the problem.  This key and value seem to be default for the OS.
However, searching Google for that RegKey has a LOT of suggestions to delete that key and value, due to issues with USB Thumbdrives and iPods not being seen when plugged in--so, it seems that there may be a conflict.
Does anyone know of a fix for Error 16389 without having to add that key, if it's going to cause other problems?
Thanks.

Answer 1

Hi,
Will you please past the detailed errors in the smsts.log?
From your description your are using TS to install software right?
If so you should first make sure this software package meats the following requirement when it was deployed through TS:
this program can be installed under local system account.
this program can be installed without any user interaction (such as: press next button).
this program will not force computer reboot, it allows sccm ts to manage the reboot.
If your OSD TS return 16389 exit code, you can try to change the volume license keys. Because once i have seem this error and it was solved by changing the volume license key.
Hope this will help.
Thanks