Error 1720 when installing uPerform client 4.4

Symptom:
error 1720 during uPerform_Client_4.40.0.21.full installation.
Solution:
First, please set the regional settings to English US, try the install again.
2nd, similiar  issue at some client has been identified and  the issue
was with Windows Management Instrumentation (WMI) which is an integral
component of Windows. When the uPerform 4.40 Client is trying to install
it is making a call to the WMI service to gather the installation path
from the registry and since there is an issue with the WMI service the
uPerform 4.40 Client is unable to obtain the necessary information to
continue.
This can be confirmed by running the WMI Diagnostics Utility
(http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=768
4) on the machine.

Hi Bob,
Thank you for your reply.
Yes I have tried the CS5 Cleanup Tool - multiple times.  Doesn't help.
I am surprised to hear that you installed with no problems in light of Tech Support being adament that it won't work on Windows 7 and is not supported.
I told Tech that I didn't accept that as there are probably hundreds of thousands of users with CS3 who have installed or tried to install on a Win7 machine and not everyone has hundreds of dollars spare to upgrade.
I only really use DW, PS and Acrobat in the Suite so I'm going to have to save to buy those products but it won't be anytime soon.
Thanks.
Sarah

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