Error -2003: a data handler needed by the movie could not be found

Hello.
I just purchased QuickTime Pro and the MPEG-2 add-on for it, for the single purpose of transcoding some MPEG-2 recordings to H.264. However, when I try to open any of my MPEG-2 files in Quicktime, I get the message: "error -2003: a data handler needed by the movie could not be found (my-filename.mpg)"
I can play these files in a number of different free players--VLC, Mplayer, Windows Media Player, RealPlayer... but not in the player I paid $50 for.
Can someone please help me?

That doesn't really help. Besides, I haven't even got to the point where I'm trying to export. I get this error message when I try to open the file. I can't even play back the clip.
And the MPEG-2 page clearly states: "The QuickTime MPEG-2 Playback Component provides QuickTime users with the ability to import and play back MPEG-2 content, including both multiplexed (a.k.a. muxed, where the audio and video tracks are interleaved together into one track) and non-multiplexed (a.k.a. elementary) streams."
Also, Streamclip crashes when I try to load my MPEG-2 clips, so that's not going to work (and even if it did, I am trying to find a simple way to take the HDTV content I've recorded off the air and get it onto my AppleTV--I want fewer steps, not more).
Looks like I'll have to waste some time calling customer service to get a refund, since there's no way to do this via the website.

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Edited by: Rupesh Raut on Oct 28, 2008 8:45 PM
Edited by: Rupesh Raut on Oct 28, 2008 8:46 PM

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Error -2003: a data handler needed by the movie could not be found

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