Error 213.5 Please help me get DW working again. Thanks CaptJim4685
I have a Mac OS 10.10 used the Migration Assistant to move all files from old computer to new computer yesterday. Now can not use my Dreamweaver CS 5.5 program I have my original install disk. Tried that. get error 213.5 Please help me get DW working again. Thanks CaptJim4685
Hi Nancy O.
Thing is, I was using it on my old MacBookPro, also w/ yosemite. No problem. So I think it should run on the new one with the same OS.
I did figure out how to find the CC cleaner log file. It had a lot of stuff in it, but did not indicate any kind of failures. I did not see the word “failure in the log file at all.
After your suggestions, I went thru all the steps again - twice - very carefully emptying the trash between steps and restarting. Got the same error message at the end.
Now, I still have 5.5 working on the old computer. That was my first and only install. My notes suggest I installed it in 2011.
If I knew for sure that if I deactivated it (if I knew how to do that) on the old computer, and uninstalled it, AND I could then count on the install working on my new computer, I would do it, but I am afraid to do that for fear that then I wouldn’t have it to use at all.
I had expected it to transfer over, and then I would clean the old computer, as my son wants it for his wife, They have no use for DW.
I also had trouble w/ MS Office, but they allowed me to call them and get a new install code. Now that Works fine.
I wish Adobe were as accommodating. I have my original install disk & code. I never expected any of this trouble.
I hope you can come up with a new plan. I really can’t afford to buy a new copy, especially when I know that this one should work, if it would just get rid of this blocking action.
I only use it for editing my own personal family website: http:www.americanfenner.com. I am not a webmaster/webwriter/ computer programmer or anything like that. Just an old guy doing personal stuff on my mac.
Jim Fenner
[email protected]
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Dec 17 11:45:51: --- last message repeated 1 time ---
Dec 17 11:45:51 Mihirs-MacBook-Pro Software Update[754]: JS: Firmware is up to date.
Dec 17 11:45:51: --- last message repeated 1 time ---
Dec 17 11:45:51 Mihirs-MacBook-Pro Software Update[754]: JS: model = MacBookPro8,1
Dec 17 11:45:52 Mihirs-MacBook-Pro Software Update[754]: JS: 10.7.5
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Dec 17 11:46:01 Mihirs-MacBook-Pro Software Update[764]: Acquired Lock: 501, 754, 0
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Dec 17 11:46:27 Mihirs-MacBook-Pro Software Update[764]: Acquired Lock: 501, 754, 0
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Dec 17 11:47:58 Mihirs-MacBook-Pro installd[760]: PackageKit: request=PKInstallRequest <5 packages, destination=/>
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"PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg>",
"PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/iTunesAccess.pkg>",
"PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/CoreFP.pkg>",
"PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/CoreADI.pkg>",
"PKLeopardPackage <file://localhost/Library/Updates/zzzz031-08056/MobileDevice.pkg>"
Dec 17 11:48:00 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.iTunesX (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.iTunesAccess (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.CoreFP (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.CoreADI (prefix path=/)
Dec 17 11:48:01 Mihirs-MacBook-Pro installd[760]: PackageKit: Will do receipt-based obsoleting for package identifier com.apple.pkg.MobileDevice (prefix path=/)
Dec 17 11:48:05 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:25 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/iTunesAccess.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:25 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/CoreFP.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:28 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/CoreADI.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:29 Mihirs-MacBook-Pro installd[760]: PackageKit: Extracting file://localhost/Library/Updates/zzzz031-08056/MobileDevice.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Dec 17 11:48:30 Mihirs-MacBook-Pro installd[760]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Dec 17 11:49:16 Mihirs-MacBook-Pro installd[760]: PackageKit: xpchelper --rebuild-cache --overlay /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root
Dec 17 11:49:26 Mihirs-MacBook-Pro installd[760]: PackageKit: Executing script "preinstall" in /private/tmp/PKInstallSandbox.3wcfFc/Scripts/com.apple.pkg.iTunesX.ClCbhl
Dec 17 11:49:37 Mihirs-MacBook-Pro installd[760]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “iTunesX.pkg”." UserInfo=0x7f9a026b5130 {NSFilePath=preinstall, NSURL=file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg, PKInstallPackageIdentifier=com.apple.pkg.iTunesX, NSLocalizedDescription=An error occurred while running scripts from the package “iTunesX.pkg”.} {
NSFilePath = preinstall;
NSLocalizedDescription = "An error occurred while running scripts from the package \U201ciTunesX.pkg\U201d.";
NSURL = "file://localhost/Library/Updates/zzzz031-08056/iTunesX.pkg";
PKInstallPackageIdentifier = "com.apple.pkg.iTunesX";
Dec 17 11:49:38 Mihirs-MacBook-Pro Software Update[764]: Releasing Lock: 501, 754, 0
Dec 17 11:49:38 Mihirs-MacBook-Pro Software Update[754]: Error: An error occurred while running scripts from the package “iTunesX.pkg”. (PKInstallErrorDomain code 112)
I also tried suggestions provided in other forum: Troubleshooting iTunes installation on Mac OS X - Apple Support
I downloaded dmg file from thelink provided and followed the steps. It still gives an error.
Error as below:
The installation failed.
The install encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Please help.
Please help to get iTunes install.Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
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