Error 25004 installing Visio 2013 Professional

I am having trouble installing Visio Professional 2013 on Windows 8.1. I have Office 365 installed, and had previously installed a trial of Visio. I have un-installed the trial version, and am now getting an error 25004 at the end of the install process
for the licensed version. The error indicates that the product key is not valid, but there is no option to add or change the product key (very frustrating), and the error only comes at the end of the (very long) install process, also very frustrating. 
A couple of other posts have suggested deleting files/directories in the program files/common files directory, but that did not help.
Any other ideas?

Hi,
If we get the error message: "Error 25004. The product key you entered cannot be used on this machine", the 25004 error is typically an indication that this trial bundle had been installed previously in this Windows installation. I suppose
that the previous Visio trial was not removed completed in your pc. I recommend you use "Offcat tool" to scan your pc and get a detailed report of your installed Office programs.
http://support.microsoft.com/kb/2812744/en-us
Next, we also can try to Installed Hotfix: http://support.microsoft.com/kb/2968890
Downloaded Office application without SP1 and installed
Then, we may go to registry path to check if there are some keys related to Office.
32 bit version: HKLM:\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall
64 bit version: HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall
Note: Backup the registry key before delete.
Once done, start the computer in clean boot and re-install Visio. 
Regards,
George Zhao
TechNet Community Support

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    1: 2746 2: 90107F0000100015.0.4454.1510 3: C:\Windows\Installer\27476d.msi 4: {90150000-107F-0000-1000-0000000FF1CE} 5: {90150000-104B-0000-1000-0000000FF1CE} 
    DEBUG: Error 2746:  Transform 90107F0000100015.0.4420.1017 invalid for package C:\Windows\Installer\27476d.msi. Expected product {90150000-107F-0000-1000-0000000FF1CE}, found product {90150000-104B-0000-1000-0000000FF1CE}.
    MSI (s) (A8:10) [14:34:35:482]: Skipping validation for patch transform #90107F0000100015.0.4420.1017.  Will not apply because previous transform was invalid
    MSI (s) (A8:10) [14:34:35:482]: Looking for patch transform: 90104B0000100015.0.4454.1510
    1: 2746 2: 90107F0000100015.0.4420.1017 3: C:\Windows\Installer\27476d.msi 4: {90150000-107F-0000-1000-0000000FF1CE} 5: {90150000-104B-0000-1000-0000000FF1CE} 
    DEBUG: Error 2749:  Transform 90104B0000100015.0.4454.1510 invalid for package C:\Windows\Installer\27476d.msi. Expected product version == 15.0.4454.1510, found product version 15.0.4420.1017.
    I hope you can help me shed light on this.
    Regards,
    JD

  • Error 1603 Installing Lync 2013 client

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    This is the command i used: 
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    https://onedrive.live.com/?cid=d99573b9fc48b9d4&id=D99573B9FC48B9D4%21268&Bsrc=Share&Bpub=SDX.SkyDrive&authkey=!
    Thank you
    Amir

    Error 1603 occurs during MSI or a software installation.
    Please check you can install
    LyncWW.msi manually.
    Make sure the install package is not interrupted.
    Lisa Zheng
    TechNet Community Support

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