Error 48 when installing creative cloud for desktop on mac

hi jeff when installing creative cloud for desktop we have this problem, tried everything but no success on mac osx lion the message that gives creative cloud for desktop app on installing is this: error code 48, a critical file/directory can't be access
I had the app but i decided to remove it because i have logged in in other machines, the log in windows told me to close the session on the other machine, i did that, and then started the problems
Now I'm stuck, have tried most of the solutions on the web and adobe forums and nothing works
Please help
Thanks so much

Provide the relevant CC app install logs.
Troubleshoot Creative Cloud download and install issues
Mylenium

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Hi Mylenium
Thank you for your advice. Here some information about my system:
PC Setup (I plan to soon replace it with a more powerful PC):
Win 7 Professional + SP1 update, 32 bit operating system;
Toshiba Portege R700, Intel Core i5 CPU, M 450 @ 2.4 GHZ;
Memory: RAM 4GB (2.86 useable);
HDD: 89 GB free of 454 GB;
Network:
Netgear N600 Wireless Dual Broadband ADSL2 + Modem Router ("N" class wireless LAN);
Connection to PC - Ethernet Cable;
Connection to Internet - Telstra ISP ADSL2 plan.
Installed Adobe Software:
Photoshop CS6;
Lightroom 5.
Please let me know if you need any more info.
Regards
Hugh

Cant install Creativ cloud for desktop

Im starting to get really annoyed.
I have searched every forum and tried everything.
I have renamed oobe folder, shut down computer and so on.
It has been worked perfectly until now. I was gone 2 weeks and when i get back it says there is an update for creative cloud desktop
i press the button the download it, but in the middle it says, creative cloud dekstop cant install
i have a win 7

Everytime creative cloud starts or i want to update a software or get some fonts it says thats an update is needed. If i choose not to update, creative cloud app closes
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It stands cant install creative cloud for desktop error kod 1 when i try to install creative cloud?

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I have windows 8

Hi,
Please refer to the help document below to fix the error:
Error: "Failed to install" | Creative Cloud Desktop
Regards,
Sheena

I installed Creative Cloud for desktop successful but when I open the app the screen is totally empty. I can only go to HELP or shut down.

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Hi Benny,
Please try the steps mentioned in the following link and suggest if this was able to resolve the concerns or not.
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Hi kkpinnola,
This error usually comes up when the downloaded file has been corrupt.
Please redownload the software.
Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cc-direct-download-links.html
But make sure you follow the important steps mentioned on the page before initiating the download.

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I have Creative Cloud for Desktop installed on MacBook Pro, OS Yosemite, to use Adobe Illustrator. A few months back, the CC App stopped working. Says "Download Error" with no fix. I have searched other posts within the forums and followed all listed "fix" instructions, including uninstalling/reinstalling CC, deleting folders and even logging in as "root" user. None of these methods have fixed my Creative Cloud App.
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Error 50 https://forums.adobe.com/thread/1432237 may help
or
A chat session where an agent may remotely look inside your computer may help
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Hi Olaolu,
You can follow the article: Error: "Failed to install" | Creative Cloud Desktop which will help you to get your issue fixed.
You can also follow the thread: Creative Cloud desktop failed to update.(Error code: 2) where this issue is already discussed.
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Trying to install creative cloud for the first time and getting error code:1

im trying to install creative cloud for the first time but im getting a error code:1
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Creative Cloud Error Codes (WIP) | Mylenium's Error Code Database
Mylenium

I can't download adobe creative cloud for desktop,error no 50

i can't download adobe creative cloud for desktop,error no 50

Error 50 https://forums.adobe.com/thread/1432237 may help
or
A chat session where an agent may remotely look inside your computer may help
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http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Code 1 discussion https://forums.adobe.com/thread/1434528

How to get a fresh start to successfully install creative cloud for mac?

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Hello,
Please see this link- http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
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Creative Cloud for desktops impossible to update

I get a reminder every day that there is updates for Adobe CC for desktops. When I try to install, it says "Adobe Creative Cloud for desktops could not be installed". I can´t open the application either. The update reminder keeps poping up. What to do? The text on the pic is in swedish, but it says the same as inside the quotes above.

John T Smith wrote:
You MAY have a faulty installation, which requires complete removal and reinstall... not exactly your problem, but the links below may help
One fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
-http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
I guess I'm a little mystified by this reply. I've reported no problem signing in or out of adobe, nor have I experienced any.
I've been going along with a creative cloud desktop and updates for over a yr now so not sure how my install would suddenly be 'faulty'. Complete removal and reinstall is something like a days work if you have any related difficulties at all yet it seems to be the most often suggested remedy.
Is there no chance of something that does not require a hefty input of my time getting the tools to work rather than using them, that can be done to remedy what seems to be something like a stuck routine in the install routines?
Any other folks with an idea about this?

How many times can a team member install Creative Cloud for teams ?

How many times can a team member install Creative Cloud for teams ?
Is it possible for one team member to install it for example on a portable mac and a desktop pc at the same time?

From the Creative Cloud FAQ at https://www.adobe.com/products/creativecloud/faq.html under the Purchasing and getting started section:
On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information.

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I’ve had an issue with Creative Cloud for Desktop app (using Windows 8.1 Update 1 x64) – regardless of what has been set on my Preferences > General Tab > Launch at login, my app didn’t start at logon (system startup).
I’ve tried:
uncheck the ‘Launch at login’ option (Preferences > General Tab). Restart PC. Launch the CC app, check ‘Launch at login’. Restart. Didn’t help.
uncheck the ‘Launch at login’ option (Preferences > General Tab). Restart PC. Remove the startup Key from registry stored under: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]. Restart. Launch the CC app, check ‘Launch at login’. Restart. Didn’t help.
reinstall Creative Cloud for desktop app. Didn’t help.
rename the OPM.db file (as described here: http://helpx.adobe.com/creative-cloud/kb/apps-panel-reflect-creative-cloud.html). Didn’t help.
Finally - since the CC app is actually and x86 application - I’ve moved the startup entry from the x64 Run Key [Wow6432Node\Microsoft\Windows\CurrentVersion\Run] into the common x86 [Microsoft\Windows\CurrentVersion\Run].
Simply:
a. Remove:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe Creative Cloud"="\"C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" --showwindow=false --onOSstartup=true"
a. Create:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Adobe Creative Cloud"="\"C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" --showwindow=false --onOSstartup=true"
And you know what? it woooorks!!! Now my app starts with windows!
I'm sharing this in case someone else has run into the same problem.
Best Regards,
Pawel Kuc
<Removed by Moderator>

thanks John
I am an Admin User although I would install using Run As Admin
64 bit Dell Laptop
Windows 8.1 - update
Windows Firewall
Kaspersky Anti-virus - not tried turning off but will do so and respond
All my programs have downloaded, installed and are still working (Muse, Photoshop, etc.)
Not installed any hardware since registering for Adobe, but have installed Articulate Studio 13, and also Articulate Storyline
Originally received an update for the desktop app, which failed to install
Tried repeatedly (including turning off firewall) but no luck
Uninstalled the desktop app - after following a link in one of the forums
downloaded the new desktop app - installed - perfect
Other application updates installed perfectly, including the big update for Muse to 64 bit
Most recent update for desktop app failed to install, so tried the above, removed the desktop app, but cannot now find the link to the new version to download.
Hopefully just need to find the download link to the desktop app, but travelling at present so do not get enough time to surf to locate it :-(
Leslie

Error 48 when installing creative cloud for desktop on mac

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