Error 49 turn off and ON

We are ussing two diffrent HP Laserjet Pro 1536 DNF at two diffrent location and both are connect through network .Yesterday sudenly got error same error at both printer (Error 49 turn off and On)Please suggest what to do now as both loaction user are unable to use printers

Does the same thing happen if you disconnect the printer(s) from the network and power-cycle them? If you still get the erorr, it would indicate a problem with the printer(s) - perhaps unlikely to affect two at the same time? If you no longer get the error, this indicates that some system on your network is sending a 'bad' print job (or interrogative 'discovery' command) which the firmware in the device(s) can't handle (the firmware 'crashes', leading to reboot). Identifiying the source of such a job is not easy - you'll probably have to disconnect all systems, then reconnect them one by one until the fault reoccurs - then investigate what print jobs are queued on that system , or what else that system is sending.

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    3/11/14 1:29:11.433 AM WindowServer[83]: window ac5 is already attached to window abe
    3/11/14 1:29:12.861 AM WindowServer[83]: _CGXGetWindowOrderingGroup: Invalid window 0xac5
    3/11/14 1:29:13.000 AM kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
    3/11/14 1:29:13.113 AM configd[19]: SCNC: stop, triggered by (19) configd, type PPPSerial, reason Service Disposed
    3/11/14 1:29:13.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
    3/11/14 1:29:13.200 AM configd[19]: network changed: v4(en1-:192.168.2.15) v6(en1-:2002:32ac:2b50:1234:62c5:47ff:fe93:4f3a) DNS- Proxy-
    3/11/14 1:29:13.464 AM UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
    3/11/14 1:29:14.000 AM kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
    3/11/14 1:29:14.274 AM netbiosd[10316]: network_reachability_changed : network is not reachable, netbiosd is shutting down
    3/11/14 1:29:17.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
    3/11/14 1:29:19.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
    3/11/14 1:29:19.000 AM kernel[0]: en1: BSSID changed to 60:c3:97:04:d5:b8
    3/11/14 1:29:21.488 AM WindowServer[83]: window ac8 is already attached to window abe
    3/11/14 1:29:30.829 AM configd[19]: subnet_route: write routing socket failed, Network is unreachable
    3/11/14 1:29:32.747 AM configd[19]: network changed: Proxy
    3/11/14 1:29:37.338 AM CalendarAgent[188]: [com.apple.calendar.store.log.caldav.queue] [Adding [<CalDAVAccountRefreshQueueableOperation: 0x7faef96a4140; Sequence: 0>] to failed operations.]
    3/11/14 1:29:37.356 AM CalendarAgent[188]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7faefb829e00 {NSUnderlyingError=0x7faef9575860 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://hyddro%[email protected]/1362164150/principal///hyddro%[email protected]/1362164150/principal/, NSErrorFailingURLKey=https://hyddro%[email protected]/1362164150/principal///hyddro%[email protected]/1362164150/principal/, AccountName=iCloud, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]
    3/11/14 1:30:10.259 AM WindowServer[83]: _CGXGetWindowOrderingGroup: Operation on a window 0xac8 requiring rights 0x5 by caller System Preferences
    3/11/14 1:30:12.162 AM WindowServer[83]: window acc is already attached to window abe
    3/11/14 1:30:18.054 AM WindowServer[83]: _CGXGetWindowOrderingGroup: Invalid window 0xacc

    Thank you for your detailed troubleshooting attempts.  Very helpful.  Sorry, I cannot read "logs."  My eyes just glass over on those things.  Hopefully, a knowledgeable user will come along shortly to decipher for you.
    I noticed from the pics that your location setting is "untitled."  Have you tried the "Automatic" setting?  Run the diagnostic test?  Results?
    Try the basics first:
       Change your router channel number.  Most times this works & is all you have to do.
    Disconnect & reconnect your modem.  unplug it for about 10 seconds.  Plug it back in.  Do the same for Apple’s routers.  Wait for everything to reboot.
    System Preferences>Network
    Click the Assist Me button.
    In the next window that pops up, click the Diagnostic button & do the necessary.
    Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer.   See these basic networking KB Articles:  http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
    http://support.apple.com/kb/HT4628  Wi-Fi: How to troubleshoot Wi-Fi connectivity
    http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
    Manually provided DNS server addresses are higher priority than DHCP's
    http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
    ============================
    What to do when you can't connect to the Internet
    Also, run the Airport Utility app which is located inside the Utilities folder.
    =====================
    If using a  Linksys router, contact LinkSys Customer Support and/or post in their forums.
    If using Apple's Airport, please re-post over in one of the AirPort Forums.

  • Mac book pro, Turns off and goes under protection especially with an External monitor on.

    Mac book pro,
    Turns off and goes under protection, sometimes without any specific motivation, but most of the time when an External monitor is pluged-in.
    I use it when I work with final cut pro, and this problem it's becoming huge and changing my workplans....
    It can turns off also 10 times in two hours.
    In many forums I read that the CPU temp could be the problem, but I've checked it and It's always around 62°-68°....
    In some others they say that the new RAM could be the problem too.
    Is anybody able to help me? (Underneath you can check the Panic Report and my mac informations)
    Thank you so much.
    Antonio
    My mac Infos:
    Model Name:
    MacBook Pro
      Model Identifier:
    MacBookPro6,2
      Processor Name:
    Intel Core i7
      Processor Speed:
    2,66 GHz
      Number Of Processors:
    1
      Total Number Of Cores:
    2
      L2 Cache (per core):
    256 KB
      L3 Cache:
    4 MB
      Memory:
    8 GB
      Processor Interconnect Speed:
    4.8 GT/s
      Boot ROM Version:
    MBP61.0057.B09
      SMC Version (system):
    1.58f16
      Serial Number (system):
    W80223V7AGZ
      Hardware UUID:
    3993F249-8480-5ABD-9846-88608D085469
      Sudden Motion Sensor:
      State:
    Enabled
    The report is this one:
    Interval Since Last Panic Report:  687027 sec
    Panics Since Last Report:          6
    Anonymous UUID:                    EB3EFFB2-AFCE-472E-ADA1-F35EFF3C7BBA
    Sat Oct 13 16:58:00 2012
    panic(cpu 2 caller 0xa3dc9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa822c000 0x0a5480a2, D0, P2/4
    Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
    0x7c6f3888 : 0x21b837 (0x5dd7fc 0x7c6f38bc 0x223ce1 0x0)
    0x7c6f38d8 : 0xa3dc9b (0xc5328c 0xcc3800 0xc61e60 0x0)
    0x7c6f3978 : 0xb58608 (0xe50bc04 0xe80b004 0x100 0x0)
    0x7c6f39c8 : 0xb4f601 (0xe80b004 0x100 0x7c6f39f8 0xa2d778)
    0x7c6f39f8 : 0x175b9a6 (0xe80b004 0x100 0x438004ee 0x2b1f6a)
    0x7c6f3b38 : 0xb772b5 (0xe80b004 0xe80c004 0x0 0x0)
    0x7c6f3b78 : 0xa46e7c (0xe80b004 0xe80c004 0x0 0x0)
    0x7c6f3c18 : 0xa4355b (0x0 0x9 0x0 0x0)
    0x7c6f3dc8 : 0xa4542a (0x0 0x600d600d 0x702a 0x7c6f3df8)
    0x7c6f3e98 : 0x9d9582 (0xc1d00011 0xaa910001 0x20802040 0x7c6f3ee0)
    0x7c6f3ef8 : 0xd9b57d (0xe08fc00 0x7c6f3f4c 0x0 0x7)
    0x7c6f3f58 : 0xd9b71a (0xe076800 0xda2e54 0x7c6f3f78 0x2a45c9)
    0x7c6f3f78 : 0x230235 (0xe076800 0x0 0x0 0x6c03)
    0x7c6f3fc8 : 0x2a179c (0x863ea0 0x0 0x10 0xe980a84)
          Kernel Extensions in backtrace (with dependencies):
             com.apple.driver.AGPM(100.12.31)@0xd98000->0xda2fff
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x9a8000
                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9ca000
                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x991000
             com.apple.nvidia.nv50hal(6.4.0)@0x1625000->0x1a39fff
                dependency: com.apple.NVDAResman(6.4.0)@0x9d7000
             com.apple.NVDAResman(6.4.0)@0x9d7000->0xcc4fff
                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x991000
                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9ca000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x9a8000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    10K549
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 563676343615
    unloaded kexts:
    com.apple.driver.AppleUSBUHCI    4.2.0 (addr 0x1495000, size 0x65536) - last unloaded 209721117821
    loaded kexts:
    foo.tun    1.0
    foo.tap    1.0
    com.parallels.kext.prl_vnic    6.0 11828.615184
    com.parallels.kext.prl_netbridge    6.0 11828.615184
    com.parallels.kext.prl_usb_connect    6.0 11828.615184
    com.parallels.kext.prl_hid_hook    6.0 11828.615184
    com.logmein.hamachi    1.0
    com.parallels.kext.prl_hypervisor    6.0 11828.615184
    com.paceap.kext.pacesupport.snowleopard    5.7.2
    com.Apogee.driver.DuetFWOverideDriver    1.4.4
    com.digidesign.iokit.DigiDal    9.0f4
    com.AmbrosiaSW.AudioSupport    3.2
    com.apple.driver.AppleHWSensor    1.9.3d0 - last loaded 44524746255
    com.apple.filesystems.autofs    2.1.0
    com.apple.driver.AGPM    100.12.31
    com.apple.driver.AppleMikeyHIDDriver    1.2.0
    com.apple.driver.AppleHDA    2.0.5f14
    com.apple.driver.AudioAUUC    1.57
    com.apple.driver.AppleMikeyDriver    2.0.5f14
    com.apple.driver.AppleUpstreamUserClient    3.5.7
    com.apple.driver.AppleMCCSControl    1.0.20
    com.apple.driver.SMCMotionSensor    3.0.1d2
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.iokit.CHUDUtils    364
    com.apple.iokit.CHUDProf    366
    com.apple.driver.AudioIPCDriver    1.1.6
    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1
    com.apple.driver.AppleGraphicsControl    2.10.6
    com.apple.driver.AppleLPC    1.5.1
    com.apple.kext.AppleSMCLMU    1.5.2d10
    com.apple.GeForce    6.4.0
    com.apple.driver.AppleIntelHDGraphics    6.4.0
    com.apple.driver.AppleIntelHDGraphicsFB    6.4.0
    com.apple.driver.AppleUSBTCButtons    201.6
    com.apple.driver.AppleUSBCardReader    2.6.1
    com.apple.driver.AppleUSBTCKeyboard    201.6
    com.apple.driver.AppleIRController    303.8
    com.apple.BootCache    31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.iokit.SCSITaskUserClient    2.6.8
    com.apple.iokit.IOAHCIBlockStorage    1.6.4
    com.apple.driver.AppleUSBHub    4.2.4
    com.apple.driver.AppleFWOHCI    4.7.3
    com.apple.driver.AirPortBrcm43224    428.42.4
    com.apple.iokit.AppleBCM5701Ethernet    3.0.5b8
    com.apple.driver.AppleEFINVRAM    1.4.0
    com.apple.driver.AppleSmartBatteryManager    160.0.0
    com.apple.driver.AppleAHCIPort    2.1.7
    com.apple.driver.AppleUSBEHCI    4.2.4
    com.apple.driver.AppleACPIButtons    1.3.6
    com.apple.driver.AppleRTC    1.3.1
    com.apple.driver.AppleHPET    1.5
    com.apple.driver.AppleSMBIOS    1.7
    com.apple.driver.AppleACPIEC    1.3.6
    com.apple.driver.AppleAPIC    1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
    com.apple.security.sandbox    1
    com.apple.security.quarantine    0
    com.apple.nke.applicationfirewall    2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
    com.apple.driver.AppleProfileReadCounterAction    17
    com.apple.driver.DspFuncLib    2.0.5f14
    com.apple.driver.AppleProfileTimestampAction    10
    com.apple.driver.AppleProfileThreadInfoAction    14
    com.apple.driver.AppleProfileRegisterStateAction    10
    com.apple.driver.AppleProfileKEventAction    10
    com.apple.driver.AppleProfileCallstackAction    20
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.driver.AppleFWAudio    2.6.2fc2
    com.apple.iokit.IOFireWireIP    2.0.3
    com.apple.iokit.IOSurface    74.2
    com.apple.iokit.IOBluetoothSerialManager    2.4.5f3
    com.apple.iokit.IOSerialFamily    10.0.3
    com.apple.iokit.CHUDKernLib    365
    com.apple.driver.AppleHDAController    2.0.5f14
    com.apple.iokit.IOHDAFamily    2.0.5f14
    com.apple.iokit.IOAudioFamily    1.8.3fc2
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.iokit.AppleProfileFamily    41.4
    com.apple.driver.IOPlatformPluginFamily    4.7.0a1
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleBacklightExpert    1.0.1
    com.apple.driver.AppleSMC    3.1.0d5
    com.apple.iokit.IOFireWireAVC    4.0.6
    com.apple.nvidia.nv50hal    6.4.0
    com.apple.NVDAResman    6.4.0
    com.apple.iokit.IONDRVSupport    2.2.1
    com.apple.iokit.IOGraphicsFamily    2.2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3
    com.apple.iokit.IOBluetoothFamily    2.4.5f3
    com.apple.iokit.IOUSBMassStorageClass    2.6.7
    com.apple.driver.AppleUSBMultitouch    207.7
    com.apple.iokit.IOUSBHIDDriver    4.2.0
    com.apple.driver.AppleUSBMergeNub    4.2.4
    com.apple.driver.AppleUSBComposite    3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.6
    com.apple.iokit.IOCDStorageFamily    1.6.1
    com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8
    com.apple.driver.XsanFilter    402.1
    com.apple.iokit.IOAHCISerialATAPI    1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8
    com.apple.iokit.IOFireWireFamily    4.2.6
    com.apple.iokit.IOUSBUserClient    4.2.4
    com.apple.iokit.IO80211Family    320.1
    com.apple.iokit.IONetworkingFamily    1.10
    com.apple.iokit.IOAHCIFamily    2.0.6
    com.apple.iokit.IOUSBFamily    4.2.4
    com.apple.driver.AppleEFIRuntime    1.4.0
    com.apple.iokit.IOHIDFamily    1.6.6
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    6
    com.apple.driver.DiskImages    289.1
    com.apple.iokit.IOStorageFamily    1.6.3
    com.apple.driver.AppleACPIPlatform    1.3.6
    com.apple.iokit.IOPCIFamily    2.6.5
    com.apple.iokit.IOACPIFamily    1.3.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B09, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9SA02, 465,76 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: iPhone, 0x05ac  (Apple Inc.), 0x12a0, 0xfa140000 / 6
    USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0237, 0xfa120000 / 5
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000 / 4
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000 / 9
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000 / 3
    FireWire Device: Duet, Apogee Electronics, Up to 400 Mb/sec

    Never mind, I found it.

  • I was listening to pandora radio and my ipod touch jus turned off and went in to recovery mode and has the picture saying i need to plug it into itunes but it wont let me restore it?

    i was listening to pandora radio on my ipod touch and it jus turned off and went the screen went to the picture with cd of itunes sayig it needed to be connected and i plugged it in to restore it but it wont let me it says error and that its in recovery mode...?

    Try kicking it out of recovery mode with RecBoot. If that does not work, restore it.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • When i active my mac pro all i get is a white screen and  it loading .. and when it fully loaded it turns off and the same thing keep on happening again

    when i active my mac pro all i get is a white screen and  it loading and when it fully load its turn off , and it keep on doing the same thing for hours

    Hi Shahenaz,
    It's a little difficult to understand exactly what's going on with your mac based on the description you gave. Is there anything else you could add? Is it stuck in a reboot loop? Or is it just showing a white screen forever?
    I had pretty much the same problem a few days ago, and was worried my mac was screwed permanently, but I got it fixed up no problem!
    Follow these steps to try and troubleshoot/fix the problem.
    1. Boot into OSX Recovery Mode
    First, turn off your Mac. If it isn't responding, or is stuck in a reboot loop, just hold down the power button until it turns off, and you hear the fans stop. Then boot it while holding the Command and R keys. If it successfully boots into OSX Recovery Mode, continue with this step. If not, skip to step two. (My Mac couldn't successfully boot into the recovery mode, so I had to go to step 2)
    Select "Disk Utility" from the list of options, and find your built in hard drive from the list on the left. Usually there are two listings/names for your drive. The first should be something like "500GB longchainoflettersnumbers Media". Then the one below will be a little easier on the eyes, named Macintosh HD, if you haven't changed its name. That's the one you want, click it.
    Now go to the "First Aid" tab. Click on the "Verify Disk" button in the bottom right corner, and let it do its thing. Once that's done, hit repair disk, also in the bottom right corner. If your disk is corrupted, you may need to run the repair process several times, before it comes up completely clean.
    Once this is done, select Shut Down from the Apple menu and, once your Mac is completely off, turn it back on like normal. If it works, great. If not, proceed to step two.
    2. SafeBoot
    Sometimes, when a mac is acting up and doesn't want to start, all it takes is a safe boot, followed by a regular restart. Or maybe you recently installed a program that either has malicious or errored coding that's causing your troubles. This is where Safe Boot comes in.
    Turn off your mac, and reboot it while holding Shift. (If you want to see the process that's going on in the background, boot while holding Shift, Command, and V. This will enter something called Verbose Mode).
    If it boots successfully into Safe Mode, great. If you believe that there's a particular program that you recently downloaded that might be causing your trouble, now's the time to delete it. If not, just reboot normally and see if it works! If it doesn't, or if your Mac didn't even Safe Boot like mine, proceed to step 3.
    3. Fsck!
    For this step, you're going to be booting your mac into Single User Mode. I'm not going to go into details as to what this step does, but it works for some people. Here are the steps.
    Turn off your mac, and reboot it while holding Command and S. The screen should go black, and you'll see some white text run across the screen, wait a few seconds, until you see the command prompt. Now type
    fsck -fy
    and hit the Enter key. This will run a series of system checks, which could take a few minutes. Be patient on this part. Once it's done, it will show one of two messages:
    1. "The volume (your Mac) appears to be OK
    or
    2. "File System Was Modified"
    If you got message 1, type reboot and press Return. Hopefully your computer works after this - if not, proceed to step 4.
    If you got message 2, run the same command again until you get message 1. If it doesn't seem to be working, turn off your system and proceed to step 4.
    If you couldn't even boot into Single User Mode in the first place (like me), go to step 4 anyways.
    Step 4: Reset the NVRAM
    The NVRAM is another kind of RAM that stores data like the computer volume you had set before you turned it off, or the screen brightness, resolution etc. This memory is saved, unlike with regular RAM. Resetting it isn't harmful to your system, it will just put your screen brightness, volume, etc. to defaults.
    Turn off your Mac, and reboot while holding Command, Option, P, and R, and continue holding them down until you hear the computer restart again.
    I can't really explain why to do this step, I just know it works for some people, and seems to be what unbricked my MacBook Pro. If none of these steps, fixed your Mac, well the situation is looking pretty grim. Try setting up a meeting with a Mac Genius at your local Apple store. However, I know that many other people with these symptoms ended up having a logic board failure. Apple can swap out your logic board for a new one, but the price is pretty hefty, somewhere around $300 I believe.
    Well I wish you luck, I hope this helped you!

  • My Iphone 4 turned off and won't turn back on! Help!

    I was playing a game on my Iphone 4 and all of sudden the phone turned off and now I can not get it to turn back on.  The battery was fully charged 15 minutes before I started the game.  any suggestions on what I should do?

    Brad thanks for the reply! 
    Unfortunately I tryied both of those things and still no response from the phone.  When I tryied to do a restore through my Itunes account an error message came up "Unknown Error"  (1601) I have gone through the check list of things like check the USB adapter and cord and made sure the connection was good, I also do not believe that it is a computer security setting  issue because I just undate my other two Iphones.
    So unless someone has another idea it looks like we are off to service to see whats - what!

  • 10.9.1 installs, then system turns off and does not restart.

    10.9.1 installs, then system turns off and does not restart. When I eventually turn it back on, it installs again, then turns off.. Endless Cycle.. I have booted to restore disk, found errors that needed to be repaired and tried to repair them but system told me, after a few minutes, its not possible to repair. When I restart back to main disk, it shows the install AGAIN and then turns off.  Much appreciate any Ideas?

    All I can tell you is that:
    Antivirus software, aside from being next to useless on Macs, is a common source of problems with Mavericks.
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    Message was edited by: arthur

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