Error 9006??? When restoring...

Need help with error 9006

Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

Similar Messages

  • Error 9006/When restoring, fails processing file

    Hey, I aam trying all I can to restore my iPad mini with iTunes on windows. Half way through the process, SURPRISE! Error 9006 pops up and just says an unknown error has occurred. Please, anyone at all, help!

    Hello Jcastellano1,
    Thanks for using Apple Support Communities.
    For error 9006 when restoring your iPad, it is likely some security software on your Windows PC that is preventing iTunes from connecting to Apple's servers.  Take a look at the link below for troubleshooting this issue.
    Resolve issues between iTunes and security software - Apple Support
    Cheers,
    Alex H.

  • TS3694 error 9006 when trying to restore

    error 9006 when trying to restrore

    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS1538 Why am i getting error 9006 when trying to restore my ipod 5th gen?

    Why am i getting error 9006 when trying to restore my ipod 5th generation?

    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

  • I am getting Error = 9006 when downloading some Podcasts

    I am getting Error = 9006 when downloading a podcast, Derb Radio on TakiMag, but not other podcasts.  It started occurring recently, about 3 of the last 4. This occurs on both a Windows and Apple machine.  iTunes is updated.  It does not occur with other podcasts.  Then end result is that the podcast does not download.
    I also get a "rebuffering stream" interruption during playback on the computer.

    Hello there, johnsilker.
    The following Knowledge Base article references some great information in regard to the very error you're seeing:
    Resolve iOS update and restore errors
    http://support.apple.com/kb/ts3694#9006
    Particularly:
    Check your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT201210 Keep getting error 9006 when updating iOS system for iPOD and iPHONE and not sure what to do, any solutions

    Keep getting error 9006 when updating iOS system for iPOD and iPHONE and not sure what to do, any solutions?

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, and 9006
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.
    Errors related to downgrading iOS

  • HT201210 i keep getting error 3194 when restoring ??

    I keep getting error 3194 when restoring ipad help ???

    From 2nd link below.
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
        1.    Install the latest version of iTunes.
        2.    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
        3.    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
        4.    Try to restore from another known-good computer and network.
        5.    If the errors persist on another computer, the device may need service.
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • TS3694 how do you solve a error 1015 when restoring a iphone from recovery mode?

    how do you solve a error 1015 when restoring a iphone from recovery mode?

    This error is generally exhibited when someone tries to downgrade iOS. See this support document http://support.apple.com/kb/TS3694
    This is the part you are looking for.
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported. 
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • HT1414 how do i solve error 1015 when restoring?

    how do i solve error 1015 when restoring ios using itunes?

    You find an answer somewhere else or buy a new phone.
    You can not get help here for a jailbroken phone.

  • Error 1418 when restoring

    when i plug my ipod mini into my computer my itunes tells me it has to be restored becuase it cant be used when in recovery mode. when i try to restore my ipod it has a "unknown error" and wont complete.

    First try updating iTunes to version 7.0.2. as this article explains.
    Error 1418 when restoring any iPod using iTunes 7 or later.
    Here's the iTunes download.
    iTunes download.
    Also, some people have had success trying the fix mentioned here.
    Error 1418.

  • TS3694 Error 3014 when restoring my 3GS. What do I do?

    Error 3014 when restoring my 3GS. What do I do?
    Tried to sync phone. Insufficient space by 100 mb. Removed all audio, same message when syncing, although almost 4 gb free. Backed up to iCloud,  then tried to restore when Error 3014 came up whilst restoring. What next, as restore stops at this point?

    http://support.apple.com/kb/TS3694

  • New/No memory/error 1418 when restoring

    0 GB used, 0 GB avail. error 1418 when restoring. Already reset a dozen times. Any ideas?

    Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

  • Getting error 9006  when trying to download 3.1 upgrade for itouch

    can anyone tell me why I might be getting the "unknown error 9006" when trying to download the 3.1 update for my itouch? It just tells me to check my network settings and try again. I don't have any problems downloading anything else.

    disregard. It was a firewall issue and has been resolved.

  • TS3694 error 1015 when restore the software

    error 1015 when restore the software please give me answer

    http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error1015
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    Discussing jailbreaking and jailbroken devices is forbidden by the terms of service here.

  • TS3694 Why did I rec'd error 9006 when trying to restore my ipad 1 in iTunes

    When I turned on my ipad 1 today after using it 2 days ago with no problems.  I had a black scree with the itunes logo, photo of the white USB charging cable and a white arrow pointing to the itunes logo.  So I plugged the ipad into my iMac computer whichi is the computer I always use to update, synce my ipad.  The computer did recognize the ipad, but not my the name/ID that usually appears.  The message showed that computer recognized an ipad in recovery mode and only gave me the option to restore which would erase all data etc. But that was ok as I have a backup on that computer. However when it tried to restore, the message said my ipad was up to date, but yet it started looking for an update and then restore. It showed it was downloading an update and said once that was done, it would restore my ipad, then I would have the option to restore some of my data from a previous backup, but after 20 min, I rec'd a message that
    "There was a problem downloading the software for the iPad, an unknown error occurred (9006).
    What would have caused this and how to I get my iPad working again?  I have done a hard reset, I have tried to turn the computer off, I can't even get the red slider bar to turn it off to come up.....
    thanks for ANY help
    PKNewman

    Hello penel2907,
    This could be due to a hardware issue. You may try using a different USB port on your computer.
    Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Cheers,
    Allen

  • HT4623 unknown error 9006 when I try to restore myphone

    I cannot use my camera because any bit of light is amplified so I tried to restore it and keep getting error 9006. Does anyone know how to resolve these issues?

    http://support.apple.com/en-us/TS3694

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