Error accessing file template file not found (error code 2)

We have 3 admins that work on the website so we use the Check In/ Check Out feature of DW. We all have DW CS6.
When I update the template I have no problem (I work on a mac). However, if one of the other admins (Windows) tries he gets the following message: Error accessing file template file "C:\filepath\filename.dwt": file not found (error code 2).
I looked at this thread: Re: Dreamweaver Template not updating pages error code 2? but the only solution offered there is to change the template tag from <!-- InstanceBegin... to <!-- TemplateBegin... If this is the solution, how do you do this?
When I go to the url of the template http://www.christophorushouse.com.au/Templates/chrv-main-template.dwt it says it's been (re)moved or renamed, but then I have a feeling you can't view/access a template this way. All pages of the website feed of this template.
Any help would be appreciated.
Thanks

We have 3 admins that work on the website so we use the Check In/ Check Out feature of DW. We all have DW CS6.
When I update the template I have no problem (I work on a mac). However, if one of the other admins (Windows) tries he gets the following message: Error accessing file template file "C:\filepath\filename.dwt": file not found (error code 2).
I looked at this thread: Re: Dreamweaver Template not updating pages error code 2? but the only solution offered there is to change the template tag from <!-- InstanceBegin... to <!-- TemplateBegin... If this is the solution, how do you do this?
When I go to the url of the template http://www.christophorushouse.com.au/Templates/chrv-main-template.dwt it says it's been (re)moved or renamed, but then I have a feeling you can't view/access a template this way. All pages of the website feed of this template.
Any help would be appreciated.
Thanks

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