Error code 5103 "Unable to Play" with rental movies! Please help!!

I have a PC with Windows 7. iTunes 10.5.2. I purchased 2 rental movies and have downloaded them a few times now. But when I press "Play" I get the error code 5103 - Unable to Play. This has been going on for 2 weeks.
Please help!!!!

All it says is to download the lasted vers in iTunes which I already have.
That's not true. It goes on to say:
"If you have the most recent version and are still unable to download your rental, you may be able to resolve your issue by removing the "SC Info" folder. To do so, follow these steps:"
... and then gives links to instructions on how to do so for your particular operating system. So best to proceed with the instructions for your operating system.

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