Error Code 54 for Windows 8

I'm trying to get my library completed for my IPhone 5 but I keep getting error (-54) on my computer. I'm running ITunes through Windows 8. If anyone has anyway to fix this step-by-step please help it's getting very irritating when I see ITunes acting like this.

== Error -54 ==
From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Some of the old codes still apply to OSX although there is no formal list of OSX error codes.)
First, try simply restarting your computer.
iTunes Library cannot be saved (Error -54) - https://discussions.apple.com/thread/1912814
Unknown error (-54) while syncing ipod - https://discussions.apple.com/thread/1082953 - problem was locked files
Why does iTunes keep showing a -54 error when I sync my iPad? - https://discussions.apple.com/thread/3727114
Error -54 possibly related to Touch Copy - https://discussions.apple.com/thread/3727114 - cleared by deleting preferences on iPad.

Similar Messages

Windows Server 2012 Windows Backup failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.).

The Volume Shadow Copy service initially was running under the context of System, so we thought that ‘System’ doesn’t have permissions to access network shares.
When the Volume Shadow Copy service was running under the context of System, this was the error logged:
“failed with following error code '0x8078014B' (There was a failure in creating a directory on the backup storage location.).”
Which is likely due to not having permissions to write to the network location.
This is a scheduled backup trying to write to a network location, so we changes the service to run under the context of an account that does have permissions to write to the network share.
  Then the error changed to this:
“failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.).”
HRESULT 0x8078006b
DetailedHRESULT 0x8004230f
ErrorMessage %%2155348075
BackupState 12
VolumesInfo <VolumeInfo><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0"
BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0"
TotalNoOfFiles="0" Flags="1604" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="D:" OriginalAccessPath="D:" State="15" HResult="-2139619228"
DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0"
FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="68" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0"
/></VolumeInfo>
We aren’t really seeing anything that gives any hint on what the issue is.
Any ideas? Thanks in advance!

We are trying to back up folders/files from 2 local drives (C: & D:), both of which have only 10% space used, and 100 GB free.
We are attempting to back the files up to a Remote Shared File (and there is 100+ GB free space out there).
  If we try another network location, we receive the exact same error.
This is Windows Server 2012, not running Hyper-V and is a physical server not a VM.
Thank you for the link.
Looking in:
Event Viewer / Application and Service Logs / Microsoft / Windows / Backup / Operational
But it doesn’t seem to give any more details:
Log Name:
Microsoft-Windows-Backup
Source:
Microsoft-Windows-Backup
Date:
7/8/2013 8:00:12 PM
Event ID:
5
Task Category: None
Level:
Error
Keywords:
User:
SYSTEM
Computer:
servername.edu
Description:
The backup operation that started at '‎2013‎-‎07‎-‎09T02:00:06.273000000Z' has failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.).
Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>5</EventID>
<Version>3</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2013-07-09T02:00:12.872602100Z" />
<EventRecordID>30</EventRecordID>
<Correlation />
<Execution ProcessID="3028" ThreadID="3996" />
<Channel>Microsoft-Windows-Backup</Channel>
<Computer>servername.edu</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BackupTemplateID">{A421E864-A115-4288-8D12-F4878CF8A248}</Data>
<Data Name="HRESULT">0x8078006b</Data>
<Data Name="DetailedHRESULT">0x8004230f</Data>
<Data Name="ErrorMessage">%%2155348075</Data>
<Data Name="BackupState">12</Data>
<Data Name="BackupTime">2013-07-09T02:00:06.273000000Z</Data>
<Data Name="BackupTarget">\\servername\BACKUP</Data>
<Data Name="NumOfVolumes">2</Data>
<Data Name="VolumesInfo"><VolumeInfo><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0"
IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1604" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem
Name="D:" OriginalAccessPath="D:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0"
NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="68" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /></VolumeInfo></Data>
<Data Name="SourceSnapStartTime">2013-07-09T02:00:06.289250300Z</Data>
<Data Name="SourceSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="PrepareBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PrepareBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupWriteStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupWriteEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="TargetSnapStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="TargetSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="DVDFormatStartTime"><TimesList></TimesList></Data>
<Data Name="DVDFormatEndTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyStartTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyEndTime"><TimesList></TimesList></Data>
<Data Name="BackupPreviousState">2</Data>
<Data Name="ComponentStatus"><ComponentStatus></ComponentStatus></Data>
<Data Name="ComponentInfo"><ComponentInfo></ComponentInfo></Data>
<Data Name="SSBEnumerateStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBEnumerateEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SystemStateBackup"><SystemState IsPresent="0" HResult="0" DetailedHResult="0" /></Data>
<Data Name="BMR"><BMR IsPresent="0" HResult="0" DetailedHResult="0" /></Data>
<Data Name="VssFullBackup">false</Data>
<Data Name="UserInputBMR">false</Data>
<Data Name="UserInputSSB">false</Data>
<Data Name="BackupSuccessLogPath">
</Data>
<Data Name="BackupFailureLogPath">
</Data>
<Data Name="EnumerateBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="EnumerateBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PruneBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PruneBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupFlags">0x9</Data>
<Data Name="ComponentInfoSummary"><ComponentInfoSummary ComponentInfoArrayPresent="1" TotalComponents="0" SucceededComponents="0" /></Data>
</EventData>
</Event>

Error code 800f0900 windows update

request: can someone please help me with this windows update issue? thank you<o:p></o:p>
error code 800f0900 windows update <o:p></o:p>
have: windows 7 ultimate<o:p></o:p>
tried:<o:p></o:p>
MicrosoftFixit.wu.LB.193479011044059.1.1.Run<o:p></o:p>
Windows6.1-KB947821-v34-x64<o:p></o:p>
WindowsUpdateDiagnostic<o:p></o:p>
Windows Update troubleshooter <o:p></o:p>

Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription. This is only one forum among the many
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don’t ignore it. The links I share below I’ve collected to help you get right where you need to go with your issue.
For technical issues with Microsoft products that you would run into as an
end user of those products, one great source of info and help is
http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Office related forums are also here:
http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx
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forum and it’s here: http://social.msdn.microsoft.com/forums/en-us/whatforum/
Moving to off topic.
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Did Microsoft call you out of the blue about your computer?
No, they didn't.

Error code 2 windows error code 2

I updated my iphone yesterday to the newest os so I had to update my ITunes as well. In doing so I was left with error code 7 Windows error code 127. I looked through the forums and did what was said. I removed iTunes, bonjour, apple support, apple app support, etc. and now when I reinstall it I get error code 2 Windows error code 2. not really sure what to do now because uninstalling it and reinstalling is not working.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Bonjour, won't install normally.
tt2

I keep getting this error code 7 (windows error 126). can't open itunes, what do i do?

i keep getting this error code 7 (windows error 126). can't open itunes, what do i do?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99703)

QuickTime Error 46 for Windows 7

Can someone help me with the fix for QuickTime Error 46 for Windows 7???

Go here: http://wstec.net/f-cking-apple-bug/
Follow the instructions there with one exception, you must also right click and change the properties for SubInAcl.exe to run in Vista (service pack 2) compatibility mode BEFORE running fix_apple_bug.cmd.
BOTH files must be flagged to run in vista compatibility mode, I also set subinacl.exe to run as administrator.
This fixed my Error 46 problem.

Same error code for two different errors

I have a simple state machine with a few states, two of which are read ini file and read GPIB data. I also have an error handling state where I would like to handle all errors. Errors are checked for on each iteration of the loop, passed by shift register. However, I can't just unbundle the error cluster and wire the error code to a case structure because if the ini file doesn't exist (error code 7) I want to exit the program. But if I get error 7 from the gpib (Nonexistent GPIB interface) I want the program to continue running. What is the best way to track where the error is coming from so I know how to handle it when two error codes for different errors have the same error code value?
Message Edited by for(imstuck) on 01-27-2010 03:47 PM
CLA, LabVIEW Versions 2010-2013

Another option is to check the existence of the file before opening the config file, then exit the program if nessecary. Relying on error codes might be a bad option.
Ton
Free Code Capture Tool! Version 2.1.3 with comments, web-upload, back-save and snippets!
Nederlandse LabVIEW user groep www.lvug.nl
My LabVIEW Ideas
LabVIEW, programming like it should be!

Where to find LED error codes for Portege 4010?

Hi,
My Portege 4010 isn't working, and the AC indicator is blinking an error code (either 0xA or 0x50 depending if I should interpret the first bit as least or most significant). I've tried searching, and I've found a fairly detailed guide that includes these error codes for the Portege M100 and M300 (at http://tim.id.au/laptops/toshiba/portege%20m100.pdf and http://tim.id.au/laptops/toshiba/portege%20m300.pdf) but I can't find anything for the 4010. So can anyone give me a location (ideally official Toshiba) for a document detailing the meaning of the error codes for my model?
Thanks,
Jes

See for 'REP messages' in help menu.

Ora (OCI) error codes for TAF failure

Hi,
I am working on project where in I have to support Transparent Application Failover (TAF) in GUI (using Java). From web (by googling) I found that this is automatically done by JDBC Thick (OCI) drivers.
I also found in some web site that there are lot of Ora Error Codes for various senarios like SELECT TAF failure(Ora 25401), or for DML command TAF failure(Ora 25402).
Is there any set/range of Ora(OCI) Error Code which is specifically for all TAF failure senario?
Thanks
Ram

:-)

I keep getting the error code 7 (windows error 127)

I keep getting the error code 7 (windows error 127) when I try to install iTunes. Any suggestions?

Follow tt2 instructions as in
https://discussions.apple.com/thread/5822086

What is SHA1 code for Windows 8.1 Enterprise Evaluation ISO files

Since I downloaded the files from TechNet, no sha1 code information is given in my download webpage, could someone kindly provide the SHA1 code for Windows 8.1 Enterprise Evaluation ISO files named
9600.16384.WINBLUE_RTM.130821-1623_X64FRE_ENTERPRISE_EVAL_EN-US-IRM_CENA_X64FREE_EN-US_DV5.ISO
(my sha1 code is 73321fa912305e5a16096ef62380a91ee1f112da)
and
9600.16384.WINBLUE_RTM.130821-1623_X64FRE_ENTERPRISE_EVAL_ZH-CN-IRM_CENA_X64FREE_ZH-CN_DV5.ISO
(my sha1 code is 2fc5246dd9d02d185e92283324d9b81822827f19)

Hi,
This version is Windows 8.1 Enterprise Evaluation, I suggest you check sha1 in TechNet subscription download center.
Welcome to Subscriber Downloads
https://technet.microsoft.com/en-US/subscriptions/securedownloads/hh442904#searchTerm=Windows%208.1%20Enterprise&ProductFamilyId=0&Languages=en&PageSize=100&PageIndex=0&FileId=0
Regards,
Yolanda
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Failed to install Creative Cloud desktop error code 1 Windows 8.1

I just recently tried to begin a trial of creative cloud in order to get access to photoshop. I really need photoshop for my school because of how powerful it is and the tools is offers. A couple weeks ago I tried to download and install creative cloud for windows 8 64-bit, and the download begins, but once it reaches around 50%, it raises an error message saying "We've encountered the following issues: Creative Cloud desktop failed to install (error code 1)". I was having problems with the internet at the time so I just naturally assumed it was the cause. So I went ahead and gave it a couple of days before I tried again. When I tried again I received the same error message at the same time. I continued to look around for a solution and trying it everyday but I have had absolutely no luck with it, and honestly am getting quite frustrated with it. I have looked everywhere for a solution, I tried the adobe clenup tool, I have checked to make sure I don't have any previous versions of adobe products on my computer, and even tried installing it as an admin in safe mode, and still nothing. I have no idea what to do next, but I know that I have to get ahold of photoshop, one way or another, and it must have the professional tools included in the creative cloud edition. Please tell me there is a simple solution and I have been blind this entire time. If there is no solution, can someone direct me to another software similar to photoshop that has access to the plug-in dDo? (I am in game development and have heard how powerful dDo is and have been dying to use it. I have also been anxious to get photoshop, but it doesn't appear to be possible without the creative cloud desktop app).

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

DirectAccess Client not connecting without error code on Windows Server 2012 R2 and Windows 8.1

Hello,
we are currently migrating from Windows Server 2012 to 2012 R2 and are not able to get the new Direct Access Service up and running. Our goal is to establish DirectAccess connection for a handful of clients using the IPHTTPS-adapter on the default port 443.
Errors:
There is actually no error showing up. It seems the infrastructure tunnel cannot be created but none of the IPv6-transition adapters is connecting (teredo and 6-to-4 are down) and the IPHTTPs adapter gives no informations about a problem:
>Get-DAConnectionStatus
Status : Error
Substatus : CouldNotContactDirectAccessServer
>Get-NetIPHttpsState
LastErrorCode : 0x0
InterfaceStatus : Failed to connect to the IPHTTPS server; waiting to reconnect
Setup:
Our setup is a virtualized Windows Server 2012 R2 Standard running on Hyper-V. It is located behind a NAT having the Port 443 mapped to the server. The only role installed after the basic install is RRAS including DirectAccess and VPN. The assistants completed
successfully (running the configuration for DirectAccess and VPN). Operation Status says everything is green und working (for multiple days in the meanwhile). A previous direct access installation (on a different machine running Windows Server 2012) has
been removed before installing the new server. The new installation is using a different router, so this might also be the cause of a problem.
The client is a Windows 8.1 notebook located outside the company network accessing the internet through another NAT-device. The client has been able to connect to the previous DirectAccess setup but has never been able to establish a connection after the
setup of the new Direct Access server. The device has no outbound constraints concerning the NAT-device and is only running the integrated Windows Firewall.
Diagnosis:
So far I've done some basic DNS and connectivity checks. The DNS-name can be resolved correctly and the router even responds to pings. The port forward is working and HTTPs connections are generally possible (temporarily routed the port to
access the NLS-Website located on the server, which worked fine).
Network monitor shows that both computers are communicating, traffic on the expected Port 443 is incoming on the server and responses from the server reach the client.
Opening the IPHTTPs-url and in an endless page load. Sometime the browser page closes but I've never seen any result. Using telnet on the port shows that the server is accepting connections. I've even build a small test application that does a GET-Request
on the URL returning HTTP-200 and no content.
I'm currently running out of ideas what to do and since no error occurs this is kind of a bit frustrating. Any help appreciated.
Regards
Matthias

Hi,
In addition, have you disabled the DA client components on the DA client? If no, please also check
the settings on the Name Resolution Policy Table.
More information:
DirectAccess
Client Location Awareness – NRPT Name Resolution
In addition, error 0x4C9 means the remote computer refused the network connection. It may be due to the invalid
registry or corrupt drivers. For more detailed information, please refer to the link below:
Error 1225 - Error Code 0x4C9
Note:
Microsoft is providing this information as a convenience to you. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
Best regards,
Susie

Vista Home Premium - Error code 80070490 - Windows update

Computer - Satellite 200
Operating system - Vista Home Premium (service pack 1)
Problem - When I try to update from Windows Update (both manual and automatic) I get error code 80070490
I have tried - System restore, downloading and paying for "RegCure" and following instructions on Microsoft forum all without success.
The computer was supplied with a recovery disk which does not have "repair" facility.
If you have a solution that does not involve a full re-load I would be very grateful
Please make instructions comprehensible to a non-techno!
Thank you

This error may occur if the older Windows Update engine files cannot be
replaced by Windows Update Agent 3.0 (7.0.6000.374).
To troubleshoot this issue, I suggest we first reset permission and
reinstall Windows Update Agent 3.0.
Step 1: Reset permission
================
1. Please download the subinacl.msi file from the following link and save
the installation patch onto the Desktop:
http://www.microsoft.com/downloads/d...inityDownloads
2. Please go to the Desktop and double click the downloaded file.
3. Please select the C:\Windows\System32 folder as the Destination Folder
during the installation. Later we will use this tool to reset the permission
settings on the current machine.
Note: If UAC (User Account Control) window is prompted for permission to
continue, please click Continue.
4. Click the Start Button, in the Start Search bar, type: "notepad" (without
quotes) and press Enter.
5. Copy the following commands and then paste them into the opened Notepad
window:
@echo off
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=system=f
@Echo =========================
@Echo Finished.
@Echo =========================
@pause
6. After pasting the above commands, please close the Notepad window. Choose
Save when you are prompted to save the file. Type "reset.bat" as the file
name and choose Desktop from the left panel as the save location.
7. Refer to the Desktop and right click the reset.bat file, then choose "Run
as administrator."
8. You will see a DOS-like window processing.
NOTE: It may take several minutes, please be patient. When it is finished,
you will be prompted with the message: "Finished, press any key to continue".
Step 2: Reinstall Windows Update Agent 3.0
===========================
1. Please download the file from the following link:
Windows Vista (32bit)
http://download.windowsupdate.com/v7...gent30-x86.exe
Windows Vista (64bit)
http://download.windowsupdate.com/v7...gent30-x64.exe
2. Save the file to D: drive.
Note: Please select a drive where Windows Vista was not loaded because the
file cannot be launched directly from the system root directory.
3. Click Start->Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce"
(without quotations) and then press Enter to install the Windows Update
engine.
Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and
"/wuforce"
Now, let's run Windows Update again.

Error code: 0xC004C003 Windows 8.1 on HP Envy 15 Notebook

Hi,
Im looking for a solution to a invalid product key
I bought the computer approx 18 months ago and it shipped with windows 8
I updated to windows 8.1 straight after purchase with no problems, about 3 months ago I started to have problems with computer locking up and running slow, so I performed a fresh install from the back up drive. I then had to dowlnload a huge list of updates before putting windows 8.1 back on
I then got the message that I needed to activate windows ( Error code: 0xC004C003)
I contacted HP and was given a new activation key - This worked perfectly
I then started to have computer problems - (computer would not enter sleep) so I performed a refresh of windows, again I had to spend a long time installing updates and windows 8.1
I got the same activation error - so I contacted HP to be told they could help (dont know why when they helped previously) and was advised to contact Microsoft with the installation ID so they can reactivate windows
I contacted Microsoft to be told that I had an invalid product and should contact HP
I have tried the phone number again and the message says the help centre is unavailable
So I am trying here
Any solutions other than getting a new product key ?
I have updated the Bios and downloaded all available updates, computer seems to work fine other than it thinking I have an invalid copy of windows.
A web search seems to reveal that this is a common problem!

Hi @Mark2222 ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
I work for HP

Windows Cryptographic Service Provider - error code: 2148532334 (Windows 8.1)

Dear,
since my computer was recently updated from Windows 8 to Windows 8.1 I have a problem with placing my signature (via certifcates).
Before the update I could sign all my pdf-files with my electronic identity card - without issues.
Now I receive a window: "windows-security" which says: Smartcarderror (some required programmes are not installed on the system).
When I click "cancel" I get the error code in subject.
Another card reader is not changing anything, neither another smartcard (id-card).
Please advise, as signing pdf-files is very important for our company.
Thanks. Willem Van Lommel
NB: in my opinion all other updates are done without troubles.
NB2: please find herewith some prt scns (in Dutch):
1. before a smartcard was pushed in the cardreader:
2. after the smartcard was added (same when card was added to other cardreader)
3. because "ok" didn't result in anything -> you have to click "cancel - annuleren" or on the red X (at the right corner), then the result is:

If by "Adboe X Pro" you mean Acrobat, you are more likely to get a useful reply if you ask in the Acrobat forum.
All I can tell you that this error (0x80100068) means "The smart card has been reset, so any shared state information is invalid."

Error Code 54 for Windows 8

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