Error Code: U44M1I216 updating CS6 Creative Cloud

I am getting the following errors when updating via the update manager.  I'm running OSX 10.6.8
Adobe Extension Manager CS6 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe Media Encoder CS6 6.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe CSXS InfrastructureCS6
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Any help on how to resolve these errors much appreciated

Hi,
Did exactly what was recommended and this was the result.  Now there's a new error code for Premiere Pro.
Adobe After Effects CS6 11.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe Extension Manager CS6 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Adobe Premiere Pro CS6 6.0.1 Update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I208
Adobe CSXS InfrastructureCS6
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216

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    Hi Jeff,
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    Hello,
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    04/16/13 10:17:39:997 | [INFO] |  | OOBE | DE |  |  |  | 118619 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:39:997 | [INFO] |  | OOBE | DE |  |  |  | 118619 | Installer Operation: PayloadUninstaller
    04/16/13 10:17:39:997 | [INFO] |  | OOBE | DE |  |  |  | 118619 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:39:997 | [INFO] |  | OOBE | DE |  |  |  | 118619 | Session {A9861095-6F8C-11E2-B313-84E4FE4B0A47} modify request for AdobeCode: {CB894C92-6F8C-11E2-B313-9980D700C45F}
    04/16/13 10:17:40:024 | [INFO] |  | OOBE | DE |  |  |  | 118619 | Effective AdobeCode for: {CB894C92-6F8C-11E2-B313-9980D700C45F} is {CB894C92-6F8C-11E2-B313-9980D700C45F}
    04/16/13 10:17:40:070 | [INFO] |  | OOBE | DE |  |  |  | 118619 | PDB install manipulation failed
    04/16/13 10:17:40:098 | [INFO] |  | OOBE | DE |  |  |  | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:40:098 | [INFO] |  | OOBE | DE |  |  |  | 118086 | :: END TIMER :: [Payload Operation :{CB894C92-6F8C-11E2-B313-9980D700C45F}] took 101 milliseconds (0.101 seconds) DTR = 39.604 KBPS (0.0386757 MBPS)
    04/16/13 10:17:40:099 | [INFO] |  | OOBE | DE |  |  |  | 118086 | User specified overrideFile:
    04/16/13 10:17:40:101 | [INFO] |  | OOBE | DE |  |  |  | 118086 | The csu inventory was not updated for payload Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12de_DELanguagePack 12.2.0.0 {CB894C92-6F8C-11E2-B313-9980D700C45F}, value of local var is -1
    04/16/13 10:17:40:101 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12de_DELanguagePack 12.2.0.0 {CB894C92-6F8C-11E2-B313-9980D700C45F}
    04/16/13 10:17:40:143 | [INFO] |  | OOBE | DE |  |  |  | 118086 | No operation.  We're done:
    04/16/13 10:17:42:147 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Total components installed: 0
    04/16/13 10:17:42:147 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Total components repaired: 0
    04/16/13 10:17:42:147 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Total components removed: 0
    04/16/13 10:17:42:147 | [WARN] |  | OOBE | DE |  |  |  | 118086 | DW050: The following payload errors were found during install:
    04/16/13 10:17:42:147 | [WARN] |  | OOBE | DE |  |  |  | 118086 | DW050:  - Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12-mul: Patch already installed
    04/16/13 10:17:42:147 | [WARN] |  | OOBE | DE |  |  |  | 118086 | DW050:  - Adobe Dreamweaver CS6_12.2.0_AdobeDreamweaver12de_DELanguagePack: Install failed
    04/16/13 10:17:42:147 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Call PostSession Custom Hook
    04/16/13 10:17:42:147 | [INFO] |  | OOBE | DE |  |  |  | 118086 | ::START TIMER:: [Post session :{A9861095-6F8C-11E2-B313-84E4FE4B0A47}]
    04/16/13 10:17:42:148 | [INFO] |  | OOBE | DE |  |  |  | 118086 | In ReinstallSessionCloseProc
    04/16/13 10:17:42:148 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Custom action return code: 0
    04/16/13 10:17:42:148 | [INFO] |  | OOBE | DE |  |  |  | 118086 | :: END TIMER :: [Post session :{A9861095-6F8C-11E2-B313-84E4FE4B0A47}] took 0 milliseconds (0 seconds)
    04/16/13 10:17:42:148 | [INFO] |  | OOBE | DE |  |  |  | 118086 | :: END TIMER :: [Total Timer] took 17239 milliseconds (17.239 seconds) DTR = 1.16016 KBPS (0.00113297 MBPS)
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | -------------------------------------- Summary --------------------------------------
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 |  - 0 fatal error(s), 0 error(s)
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | OSX version: 10.8.3 
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 |
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | -------------------------------------------------------------------------------------
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 |
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | Exit Code: 7 - Unable to complete Silent workflow.
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | END - Installer Session
    04/16/13 10:17:43:150 | [INFO] |  | OOBE | DE |  |  |  | 118086 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Here is an extract (last lines) of the extension manager log file (Adobe Extension Manager CS6 6.0.5 04-16-2013.log):
    04/16/13 10:17:17:287 | [INFO] |  | OOBE | DE |  |  |  | 117458 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:17:287 | [INFO] |  | OOBE | DE |  |  |  | 117458 | Installer Operation: PayloadUninstaller
    04/16/13 10:17:17:287 | [INFO] |  | OOBE | DE |  |  |  | 117458 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:17:287 | [INFO] |  | OOBE | DE |  |  |  | 117458 | Session {7E13F325-CE11-42B3-BFD8-C15A8296EACB} modify request for AdobeCode: {7E13F325-CE11-42B3-BFD8-C15A8296EACB}
    04/16/13 10:17:17:316 | [INFO] |  | OOBE | DE |  |  |  | 117458 | Effective AdobeCode for: {7E13F325-CE11-42B3-BFD8-C15A8296EACB} is {7E13F325-CE11-42B3-BFD8-C15A8296EACB}
    04/16/13 10:17:17:364 | [INFO] |  | OOBE | DE |  |  |  | 117458 | PDB install manipulation failed
    04/16/13 10:17:17:388 | [INFO] |  | OOBE | DE |  |  |  | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:17:388 | [INFO] |  | OOBE | DE |  |  |  | 117373 | :: END TIMER :: [Payload Operation :{7E13F325-CE11-42B3-BFD8-C15A8296EACB}] took 102 milliseconds (0.102 seconds)
    04/16/13 10:17:17:389 | [INFO] |  | OOBE | DE |  |  |  | 117373 | User specified overrideFile:
    04/16/13 10:17:17:391 | [INFO] |  | OOBE | DE |  |  |  | 117373 | The csu inventory was not updated for payload Adobe Extension Manager CS6_6.0.5_AdobeExtensionManager6.0All 6.0.5.0 {7E13F325-CE11-42B3-BFD8-C15A8296EACB}, value of local var is -1
    04/16/13 10:17:17:391 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Calling the ROLLBACK custom action code for pre-install for payload Adobe Extension Manager CS6_6.0.5_AdobeExtensionManager6.0All 6.0.5.0 {7E13F325-CE11-42B3-BFD8-C15A8296EACB}
    04/16/13 10:17:17:433 | [INFO] |  | OOBE | DE |  |  |  | 117373 | No operation.  We're done:
    04/16/13 10:17:19:436 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Total components installed: 0
    04/16/13 10:17:19:436 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Total components repaired: 0
    04/16/13 10:17:19:436 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Total components removed: 0
    04/16/13 10:17:19:437 | [WARN] |  | OOBE | DE |  |  |  | 117373 | DW050: The following payload errors were found during install:
    04/16/13 10:17:19:437 | [WARN] |  | OOBE | DE |  |  |  | 117373 | DW050:  - Adobe Extension Manager CS6_6.0.5_AdobeExtensionManager6.0All: Install failed
    04/16/13 10:17:19:437 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Call PostSession Custom Hook
    04/16/13 10:17:19:437 | [INFO] |  | OOBE | DE |  |  |  | 117373 | :: END TIMER :: [Total Timer] took 3213 milliseconds (3.213 seconds) DTR = 4.97977 KBPS (0.00486306 MBPS)
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | -------------------------------------- Summary --------------------------------------
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 |  - 0 fatal error(s), 0 error(s)
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | OSX version: 10.8.3 
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 |
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | -------------------------------------------------------------------------------------
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 |
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | Exit Code: 7 - Unable to complete Silent workflow.
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | END - Installer Session
    04/16/13 10:17:20:438 | [INFO] |  | OOBE | DE |  |  |  | 117373 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Regards
    Jan

    In this log file I can see you are getting Error : U44M1P7 while updating the software
    This Error comes where language packs for software are not installed properly on the machine.
    I would suggest to update Adobe Application manager from
    Windows : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
    MAC: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
    then try to install the update if still you are not able to update software and getting same error then uninstall all the Adobe software selecting remove prefernces.
    After uninstalling the software run the Adobe Cleaner tool(http://www.adobe.com/support/contact/cscleanertool.html) and remove the leftovers.
    Regards,
    Jatin Dembla

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    It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
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    Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.  Error 213 indicates there was problem locating the update or an incorrect URL.  The troubleshooting steps are still the same as both errors are related to failure of the current network connection.

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  • I tried to update Adobe Creative Cloud and I got an error code A12E1. What do I need to do so that I can update?

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  • CS6 Creative cloud updates could not be applied Win 7.

    I am trying to apply the latest updates to Creative Cloud CS6 on a computer running Win 7. The error log file gives this error: 
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    In case you have not tried applying the update manually try downloading the same and running it manually from -
    http://www.adobe.com/support/downloads/product.jsp?product=108&platform=Windows

  • Error A12E1 when I try to update the Creative Cloud desktop

    I get an Error code: A12E1 when I try to update the Creative Cloud desktop on my Mac, OS 10.7.5. I tried creating a different user account but that made no difference. I uninstalled the Creative Cloud desktop app and downloaded a new one from the CC website. Same problem with an Error code: A12E6.
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    P.S. I deeply resent being ignominiously FORCED to use CC apps with the worst GUIs ever (are your code gurus completely ignorant of the concepts of CLARITY and LEGIBILITY?), being FORCED to reconfigure (6) or (8) “upgraded” applications every few months because Adobe won’t support the previous version(s) for more than five minutes, being FORCED to sift through hundreds of forum posts and dozens of INACCURATE  or non-existent so-called “support” pages (e.g., the link cited above) and being FORCED to watch hours of useless TV tutorials in order to find the one piece of information I need — EVERY TIME I need support — because Adobe is too lazy to write application- and version-specific manuals. You’ve backed us  into that infamous circle of hell between a rock and a hard place instead of providing us with the stable, seamless suite of creative tools we were promised.
    The bling and the glitz and the self-promotional “look at our wonderful new toys” videos just don’t fill the void, Adobe.
    Unless you work for a company big enough to afford one of your outrageously expensive tech support plans, you’re out here fending for yourself on forums that never seem to get looked at by an Adobe employee. I spend more time solving Adobe-related problems than I do producing billable work.  I’ve been a loyal, dues-paying, license-respecting Adobe customer since 1991; every year I paid the upgrade fees and was content to do so until Creative Suite offered the same upgrade deal to people with (1) outdated version of Photoshop that they offered to someone who’d paid the upgrades on (5) to (8) Adobe applications for (15) years. So much for loyalty and playing by the rules.
    If you really want to help me, please find out why the Typekit support people haven’t answered the e-mail I sent them (2) days ago. And if Typekit won’t work with Dreamweaver CS6, then they ought to come out and say that instead of sending you to help pages that tell you how to use it with Dreamweaver CC. Thanks.

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