Error: could not save mail

Each time I am in the progress of writing an e-mail, and screen appears that says something to the effect of "Error: Could not save mail." I am not sure what the program is trying to do...is there an option menu I should go to to configure the save settings?
Thank you!

Sounds like the account's Drafts mailbox has some corruption.
Assuming this is a POP type account, quit the Mail.app first and using the Finder go to Home > Library > Mail > this account named folder (named by the user name and incoming mail server for the account) > Drafts.mbox.
Delete the Drafts.mbox folder and empty the Trash.
When re-launching Mail, a new Drafts.mbox folder will be created automatically by Mail within the account named folder when composing the next message with the account and this should resolve the problem.

Similar Messages

I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF Help how can I get this resolved??

I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF> Help how can I get this resolved??

Run the cleaner, reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
And don't bother with running any updates unless you really need them or they fix a critical issue relevant to your workflow.
Mylenium

Acrobat 9 Shared Review error "Could not save the shared review-enabled pdf file. .

I attempted to start a Shared Review of a PDF file. I have been unable to initiate the review. Upon completion of the setup routine (i.e., filed idenitified, server location identified, participant's email entered, send selected, I get the error message - Status" Could not save the shared review-enabled PDF file.

As a workaround, don't put the source PDF at the network folder location which you have specified in Shared Review wizard. Eg. if you are initiating a review at the network location \\servername\xyz, ensure that your source PDF is not placed at \\servername\xyz.
I have not understood your second question. Do you mean to say that Acrobat.com option is disabled for you?

Error: Could not save "file name" because the file name was not valid. (PS CS6 + WIN 7)

I have recently purchased a new desktop under WIN 7 as well as Adobe Creative Suite CS6.
My first internal hard disk is 2 TB, the second one installed is from my old PC, 250 GB.
I am getting this error when trying to save a file over an existing file using the “Save” command.
The message is wrong, because the file name IS valid.
This error is persistent.
This error does not occur when doing the same action on my second internal hard disk.
This error happens on files larger than about 1MB in weight.
What happens is that the original file over which I try to do the ”Save” command gets corrupted and lost.
If I don't use the “Save as” command to save my work under a different name, my work is lost.
The same problem occurs with both PS CS6 versions, 64 Bit and 32 Bit.
I am very disappointed and annoyed with this happening.
Any idea what is going on here?

ok ...
I think I have resolved this.
I forgot to mention that I have Sugarsync over that file structure.
However, I do not know if Sugarsync has anything to do with the error.
I copied the whole folder structure under a newly created folder, and I am no longer getting the error.
Thanks
Milan

Outlook 2010 trying to create calendar/task entries generates error "Could not save item.The connection to microsoft Exchange is unavailable. Outlook must be online or connected to complete this action"

Office Version:Office 2010Operating System:Windows 7
Using Office 2010 on Windows 7 syncing with Exchange email account. When I am trying to work offline I get the above error whenever I try to create anything except a new email. mail seems to work normally and other items also work normally if I am online.
Problem only seems to be during offline use.
I have tried safe mode but still get the error. have tried creating a new profile but still get the same problem.
Could this be an issue with my exchange account which is somehow mucking up my offline folders??
At a complete loss with this one so any help would be much appreciated.
I have also occasionally seen an Outlook error along the lines of "your network adapter does not have a default gateway assigned" but am unable to reproduced this in any meaningful way.
Many Thanks

Cached exchange mode was already marked so that was not the issue.
I have done all the usual of creating a new profile, reinstalling Outlook etc but nothing seemed to work. I also tried going back to Outlook 2007 and reinstalling Windows but same problem.
However, I am not sure if it is connected but I was useing the option in MS Live Sync to synchronise Office settings which I turned off recently and now no longer have the issue. Unfortunately I cannot remember when in the process I did this so cannot be
sure it was responsible - anyone else found this?

Project save error "Could not save could not parse then gobblygook

I had just finished training my wife on how to use STP and after a several hour project to create a fancy open for her radio program, the save project failed as "couldn't parse file then a bunch of gobblygook and strange charactors like it was code for about 6 lines. Could never back up enough in the project to save much of anything. I have never seen this in the many years I've used it. She has an intel Macbook.

Sounds like the account's Drafts mailbox has some corruption.
Assuming this is a POP type account, quit the Mail.app first and using the Finder go to Home > Library > Mail > this account named folder (named by the user name and incoming mail server for the account) > Drafts.mbox.
Delete the Drafts.mbox folder and empty the Trash.
When re-launching Mail, a new Drafts.mbox folder will be created automatically by Mail within the account named folder when composing the next message with the account and this should resolve the problem.

Could not save preferences because the file could not be found (Windows) then Error 1 on PS,AE,PR,ID

I was trying out Photoshop, everything was running fine then one day when I close it I get an error:
"Could not save preferences because the file could not be found..."
Now when I boot it I get the Configuration Error 1.
After Effects still boots, but it reset all my preferences there. For example the workplace layout was reset, all my saved Output presets were removed and my memory-cache and performance settings were reset again.
Premiere and InDesign get the error too and won't boot.
This is the second time it has happened, I'll try wiping every Adobe program and reinstalling all over again, but it had run fine before for a while and it randomly happened.
Any idea how to fix this?

Nope I havent touched the Documents folder.
Forgot to mention that I'm on Windows 7

Could not save as - The file may be read-only or is already open in another application

Can anyone think of a reason why if I'm working locally on a CS3 Flash .fla on my C: drive that I would get the error:
Could not save as: C:\Users\John\Desktop\Project_File\ANNUAL REPORT RELEASE\01-19-11\report_stragegy.fla
The file may be read-only or is already open in another application. Save using a different name, or close the document and try again.
I'm running Windows 7 Home Premium 64-bit.
It happens sporadically. I haven't been able to find a reason why this error pops up when saving some of my .fla files!!
The files are not set to "read only" when I right click on them and choose 'Properties' in the Windows 7.
I found some somewhat similar situations with saving errors:
http://board.flashkit.com/board/showthread.php?t=796857
http://forums.adobe.com/message/2980090?tstart=0
http://www.actionscript.org/forums/showthread.php3?t=153738
Thanks

Sometimes I can save with a different file name. But sometimes I can't and start a new blank document and cut and paste from the one that won't save to the new untitled document.

Cannot save as PDF - "Could not save a copy as (filename) because the file is already in use..."

I have a number of PSD files I've created and I'm trying to save them as PDFs.
I can Save for Web and Devices, I can save as a .gif, .eps., and every other format I've tested, but I cannot save as a PDF. I get the error:
"Could not save a copy as (filename) because the file is already in use or was left open by another application."
I'm running Adobe Master Collection CS5 with Photoshop CS 5.5 (12.0.4 x64) on a Windows 7 64-bit machine.
I have a 928 GB HD with 697 GB free.
I have rebooted and tried saving the files immediately after I reboot. I have killed my virus scanner. I have killed a number of other possible culprits including Acrotray.exe and CS5ServiceManager.ext
I have run Process Explorer as recommended by Microsoft and found no applications using the file. I've also tried saving the file to my external hard drive and/or renaming the file with only rare luck.
Nothing seems to fix it.
The boards seem to suggest Adobe isn't taking responsibility for this and pointing it back to the OS or other software. I'm willing to believe them if someone can show me how/where to kill whatever process it is - but at this point, all my indicators point back to Photoshop.

Here is a clip from a past post where user could not drag and drop files to hard drive.
To my great relief I have now sorted this issue and offer the following as the Correct Answer. My sincere and grateful thanks go to Curt and Yammer, above, who have helped me so much in sorting this Windows 7 issue which is clearly very relevant to Bridge users also. Any slowness to grasp what they have been saying is down to me!
The key to solving this issue lies is understanding that in terms of Windows 7 Security, every internal or external hard drive, plus folders, sub-folders and files thereon has an OWNER. Also each OWNER has a certain level of PERMISSION to do things such as moving files to a different folder, deleting or re-naming them etc. If you try to do things that you don't currently have Permission to do, that is when you get an ‘Access Denied’ error message. Also your system has an Admistrator or Administrators and at the outset you need to ensure through the Control Panel that you are listed as one of them. .
If, like me, you didn't realise these things, (and why would you if Microsoft or your computer or hard drive suppliers couldn't be bothered to really make sure you knew about them), then trying to fathom the ‘Access Denied’ problem becomes a stressful and frustrating nightmare as I can testify having spent a week at it!
The steps that I took to resolve the issue and which I believe now constitute the 'Correct Answer' are as follows:
First make sure that you have Administrator rights on your system via the Control Panel
Next ‘right click’ on the Drive whose files you want to gain full access to, for example the drive that your pictures are stored on, and click on 'Properties'.
Under the Security tab you will see a list of Groups and Users on this drive and the Permissions that they have to do things.
Before doing anything to edit these Permissions, first click on the Advanced button. This opens another window with a tab showing the Owner of this drive.
Click on the Owner tab and if you are not already listed as the owner, make yourself the owner by selecting your name from the list. I believe it should appear there if you are an admistrator or user. (In my case at this stage the owner was initially shown as an obscure string of numbers and letters which I believe identified the drive when it was connected to the lap top I was using before I upgraded my machine)
Now be sure to check the box that says "Replace Owner on Subcontainers and Objects" and the click Apply. On completion of this step, the drive in question and all the folders, subfolders and files thereon should now be 'owned' by you. You could check this out by right clicking on a particular folder then clicking Properties > Security > Advanced > Owner. Your name should appear. So far so simples!
Now go back to the Security Tab for your drive (Step 2 / 3 above) and look at the Permissions you currently have. Your aim now is to allow yourself 'Full Control.' If you don’t currently have this level of permission click Edit, select your name on the list, check ‘Full Control’ and 'Apply' the change.
I think I'm right in saying that at this point whilst still working in the Drive directory you are now given the option of ticking boxes which allow you to, in effect, cascade the permission you have just granted yourself to all the files and folders on that drive. Tick the box to allow this and Windows should then take care of the rest.If I'm not quite correct here then in my particular case, for example, all my images were stored on my external drive. The top level, or 'parent' folder in which all my pictures could be found was the 'My Pictures' folder and I had created a number of folders and subfolders ('child ' folders) within that folder. The permissions I gave to the Parent folder – My Pictures – were cascaded down through the Child folders.
On completion of the above step I tested the result in Windows Explorer by dragging a few files back and forth between folders and it now worked perfectly - I was now able to move / delete / rename etc all files without now getting the dreaded access denied message. What a sense of relief! This meant that I could now open Bridge normally rather than having to right click it and 'Run As Admistrator' - albeit that is a very useful thing to do until you get the problem sorted as described.

Could not save because file was already in use or left open

I am have several problems with Adobe Photoshop CS4. I call up Adobe for help, I pay 50.00 or 60.00 for their help with these situations that I am having. Adobe concludes the phone call saying they are closing the case cause the problem has been resolved. I told them it has not been resolved I am still having problems then the person hangs up on me. I call back cause the problems still persists, the tech person told me that I had to pay another 50.00-60.00 for the
tech support. I told him that I already paid and that I still need help, the tech guy told me that the case was closed cause it was resolved. I told them it was not
resolved and I am needing help with this particular issue. The tech person kept saying that the issue was resolved and if I needed more help that I had to pay.
This time I hung up on him and while I did that I said that the Apple Support Community was way more helpful and it was free.
So here I am 6 months later and tried everything, Here are the problems that I am having.
1. CS4 keeps quitting unexpectedly with no cause no error nothing. The blue light under the CS4 Ps is still lit and wont let me reopen the file, I then have to force quit the program. I then get these windows asking if I want to send a report, I click ignore cause I am tired of filling out those things. So I try to open the
photoshop file and I get the blue window with the Ps logo on it, its scanning everything but then it stops responding when the scan reaches the part where it says scanning memory and freezes. I then have to force quit the program again, I have to do this 5 times before it will open the file. Then Ps will unexpectedly quit after 2 hrs of working and starts the B.S. all over again. I dont know what is wrong with CS4. Other times it runs really slow and glitchy. It also happens on my Mac Book Pro, iMac and of course my Mac Pro.
I know its not the computers or the settings or anything interacting with it. I checked everything extensively from the terminal to permissions and back to the program itself and everything in between. I am needing help, the Adobe forums are of no use, I cant find anything there.
2. I keep getting this error and I am not sure what it is, this only happens when I use Ps CS4 and yes it happens on all my other Apple computers.
Error: "could not save because file was already in use or left open" not sure how to fixt this, I have already tried the permissions and it did not seem to work.
All my computers run OS X Lion version 10.7.3. I had these problems even before I upgraded to Lion, 2 months later after Lion came out. These problems have been going on since Snow Leopard. All my Macs are up to date and I did use the Disk Utilities on everything... Please help me.

First off are you editing a photo that you have placed into indesign if so the in use or left open issue is a common one, the only help is to go to indesign move the picture by nugging it then go back to photoshop and try saving again, if this does not work close the indesign file then save.
On the other issue of photoshop crashing, One thing I would try would be to create another user account, Start up photoshop and only it and work with it. The reason why is to see if maybe there are some 3rd party software you have loaded on your systems that might be causing the issues. "Ya never know"
I would assume you have reinstalled photoshop on lion. Do you still have older version of OSX installed, if so try booting to them and working with photoshop to see if it works there.
Good Luck

Could not save as "untitled-218a.jpg" because write access was not granted.

Can anyone guide me on what might be going on? I am unable to save images in PS. I keep getting this error: Could not save as “untitled-218a.jpg” because write access was not granted.
Thank you!

we don't even know what platform your using or version of PS
Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

Could not save logon data

Hello,
We want to use the User Mapping System from the portal. For example we want to use Lotus Notes. Therefore we want to map the appropriate Lotus notes user credentials. We tried all the methods. We have allocated an system object/alias for example: CCC Notes Access. We have put in the User credentials after that we pressed the save button we got the error 'could not save logon data'.
Can anyone tell the process how to do..
Thanks
Murali

Hi,
This sometimes occur if the database is not ready to store the value. Make sure appropriate services are started. If not, restart the server and check saving the details.
Regards,
Harini S

When I open a raw file (NEF Nikon 7100) and apply setting then click save, I get an error ( could not complete your request because of a program error ). Ideas?

when I open a raw file (NEF Nikon 7100) and apply setting then click save, I get an error ( could not complete your request because of a program error ). Ideas?

Oh, dear.
If you use PSE as your external editor for iphoto, you need to save the images back to iphoto by using Save, not Save As and not changing anything like the name or format that would bring up the Save As window. (You may need to adjust the editor prefs>saving files>on first save to save over existing.)
OR you can export the photos from iphoto to the desktop, use file>open in the editor and then change whatever you want and either import the saved image to the organizer or import it back to iphoto as a new file. What you are doing is extremely risky, particularly to the iphoto library which you may easily damage by your workflow.
I would start the organizer holding down the shift key, then create a new catalog and switch to the new one. Then try opening the editor without opening an image and see if you get any farther.
PSE and iphoto are not designed to be used as you've been doing. You are trying to write to the iphoto library from outside iphoto, which is the fastest known way to corrupt the library and lose all your photos.

Photoshop CS3 error saving files - Could not save ... because the fileis already in use or was left

I have a problem with Adobe Photoshop CS3 that only started happening last night. Heres a description of the problem.
When I try and save a Photoshop file, I get the following error message:-
Could not save (filename). because the file is already in use or was left open
I have rebooted my computer, rebooted our server, un-installed & reinstalled Photoshop and also done a system restore, and I still have the problem. (The system restore actually caused huge problems I got the error message The licensing subsystem has failed catastrophically. You must reinstall or call customer support, except I wasnt able to reinstall or uninstall the product. The computer just would not run the installer. I had to undo the system restore.)
I can do Save For Web with no trouble and I can save files to the same location with every other Adobe product installed in the Web bundle, just not Photoshop.
We have 2 machines here with an identical set up (hardware and software) and the problem is only on one machine.
Even though Photoshop says it cant save the file, its actually saving the file in the following format:-
~psX.tmp where X is a random variable, either characters or numbers.
I have to manually open My Documents and rename the file to filename.psd so I can access it again.
Short of reformatting my computer (which Im not keen on doing because it will mean several wasted work hours and I will have to pay our IT people to come in and hook me back up to our network), how can this problem be fixed?
I have also Googled the problem and the only help I found was a suggestion to search for a psicon.dll file and rename it. This file does not appear anywhere on my system, so I'm at a loss.
I have contacted support about this issue, but thought it was also worth while to ask here at the same time.

I'm having similar problems with not being able to save files after editing them (and giving them a new file-name, obviously) in Photoshop Elements 4.0. I get an error message saying (for instance): "Could not save as (whatever I'm trying to name the file) because the file is already in use or was left open". Then I see a .tmp file (that I can't open)
I did a search and found that the file was being saved twice, once within Photoshop (where I'm working with it) and also in..
"C:\Documents and Settings\Owner\My Documents\My Pictures\Temporary"
I'm assuming this is the problem, but if you have any clue as to why is this happening and what I can do about it, I'd welcome any input. I've been using PSE-4.0 for years, and this problem just started cropping up. The only (cumbersome) way around this problem has been to just make my edits (in PSE-4.0) and do a "save" under the original file name, then go into explorer and rename the file. So, in short, I cannot do what I've been doing for years, editing a picture and saving it (renamed) in the sane folder (or a different one).
I can "see" the .tmp files in PSE-4.0, but they won't open.. but they will in JASC.. odd..
Thanks-
Bob

InD blocking Ps to save a file / Could not save * because the file is already in use error

Many users have reported a Photoshop Could not save * because the file is already in use error in many different circumstances.
I place raw jpgs in InDesign document, then open them in Photoshop via Edit original order to adjust them. On random occasions Ps gives me that annoying error. So i found a little trick to avoid saving that image under a different name and relinking it plus reloading Ps since the error repeats on other pictures to.
All you have to do is: when Ps gives error, (Cmd-Tab) switch to InD, directly select the worked jpg in image frame (one that you try to save in Ps) and simply move it left-right (or move it and Undo). Now you can save it without problem.

JPEG is a "lossy" compression format. Every time you save as jpeg you recompress and throw away a little more information. In addition, jpeg does not support transparency or layers, both very useful features for woring with images. For example, you can add an adjustment layer in Photoshop to do your adjustments non-destructively for may of the things that you can do using Image > Adjustments... which will change your pixel data permanently. Throw away an adjustment layer and you image data is untouched. Also, ID allows you to place a layered image and control layer visibility from within ID, making it possible to multi-purpose a single file by showing or hiding various layers.

Error: could not save mail

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