Error Details: Error when opening an RFC connection

Hi,
We are encountering an error when testing the connection of our solution manager to the PRD system of our customer.
We have done the troubleshooting from the correct IP on our solution manager and customer's system, also we have checked if the entries sapgw00 3300/tcp and sapgw00 3300/tcp are present in the services file of both system. and it is present. Please assist us on more troubleshooting.
Please see attached screenshot.
Thank you!
Regards,
AJ

Hi Almira,
open a terminal connection on your prd server, and try to contact Solman gateway via telnet, using this command:
telnet <hostname of you solman system> 3300
3300 (AKA sapgw00) is the standard port of the gateway service started by an ABAP instance whose system number is 00.
On the solman server, you can check the gateway process log by viewing the file:
/usr/sap/SOL/DVEBMGS00/work/dev_rd
Regards,
Visu

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           OTHERS                            = 7
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  • TMS - Error when opening an RFC connection

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    try to reconfigure STMS easy way to soluve your problem
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    hi
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    run tcode SLDCHECK? any error?
    Thanks
    Rodrigo
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