Error encountered while retrieving page content

I get this error when trying to apply a Watermark, Header, or Background. I use Watermarks quite often, so this is a big problem for me. I have Acrobat Pro 9.3.3
Please Help!

Was this issue resolved? Since upgrading to Acrobat Pro 9 we cannot insert a watermark or background to a PDF comprising other PDFs (only) created in Pro 8 and Pro 9.
Have tried adding the watermark using Pro 8, but it still does not work. Thanks!

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  • An Error was encountered while retrieving page content

    Hi guys,
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    Thanks.

    Checking the network share is always a good starting point. Acrobat has had problems with some of these over the years. I would generally recommend working locally. However, that does not appear to be the current problem. Since you mentioned AA9.0, my first recommendation is to update AA which is currently at 9.4.4 version. That may solve the problem, partiuclarly if you are using 9.0. The updates may be done from the help menu (you will likely see several. The should always be installed in order). The help menu links generally give you cummulative updates. You can also download them from Adobe.com>downloads and select the updates in the right field near the top. You can then search for the Acrobat Windows updates. You have to generally install ALL of them that are listed in order. They generally are not cummulative. I am guessing the updates may fix the problem.

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  • Error: Timeout occurred while retrieving page meta data.

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  • An error occurred while retrieving policy for this computer (0x80070057).

    Folks,
    I'm getting the following error just as the Task Sequence stage is about to begin.
    Failed to run Task Sequence
    An error occurred while retrieving policy for this computer  (0x80070057). For more information, please contact your system administrator or helpdesk operator. TSPxe 28/07/2011 14:16:23 1316 (0x0524)
    This an extract from my smsts.log file.
    <![LOG[Hardware ID: 2:86B07763A112416892822220E672F3730B883A12]LOG]!><time="14:16:23.478+-60" date="07-28-2011" component="TSPxe" context="" type="1" thread="1360" file="tspolicy.cpp:347">
    <![LOG[Preparing the Client DDR Message]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:399">
    <![LOG[Sending the Client DDR message.]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:493">
    <![LOG[Sending Report]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="1" thread="1360" file="libsmsmessaging.cpp:5795">
    <![LOG[<Report><ReportHeader><Identification><Machine><ClientInstalled>0</ClientInstalled><ClientType>1</ClientType><Unknown>1</Unknown><ClientID>GUID:76ee644d-dc21-430e-ad60-077b15a03312</ClientID><ClientVersion>4.00.0000.0000</ClientVersion><NetBIOSName>Unknown</NetBIOSName><CodePage>437</CodePage><SystemDefaultLCID>1033</SystemDefaultLCID></Machine></Identification><ReportDetails><ReportContent>Inventory
    Data</ReportContent><ReportType>Full</ReportType><Date>20110728131623.000000+000</Date><Version>1.0</Version><Format>1.1</Format></ReportDetails><InventoryAction ActionType="Predefined"><InventoryActionID>{00000000-0000-0000-0000-000000000003}</InventoryActionID><Description>Discovery</Description><InventoryActionLastUpdateTime>20110728131623.000000+000</InventoryActionLastUpdateTime></InventoryAction>
     </ReportHeader>
     <ReportBody><Instance ParentClass="CCM_ClientIdentificationInformation" Class="CCM_ClientIdentificationInformation" Namespace="root\ccm" Content="New"><CCM_ClientIdentificationInformation><HardwareID1>2:86B07763A112416892822220E672F3730B883A12</HardwareID1></CCM_ClientIdentificationInformation></Instance><Instance
    ParentClass="Win32_NetworkAdapterConfiguration" Class="Win32_NetworkAdapterConfiguration" Namespace="root\cimv2" Content="New"><Win32_NetworkAdapterConfiguration><MACAddress>F4:CE:46:AD:27:F8</MACAddress></Win32_NetworkAdapterConfiguration></Instance><Instance
    ParentClass="Win32_ComputerSystemProduct" Class="Win32_ComputerSystemProduct" Namespace="root\cimv2" Content="New"><Win32_ComputerSystemProduct><UUID>FA9C8185-E90C-11DE-A736-A09247038025</UUID></Win32_ComputerSystemProduct></Instance></ReportBody>
    </Report>
    ]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="1" thread="1360" file="libsmsmessaging.cpp:5796">
    <![LOG[pCertContext, HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,815)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:815">
    <![LOG[CreateAuthHeaderParts( m_sClientID, pCert, sClientIdSignature, sTimestamp, sTimestampSignature), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,1770)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe"
    context="" type="0" thread="1360" file="libsmsmessaging.cpp:1770">
    <![LOG[Send (pReply, nReplySize), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,2052)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:2052">
    <![LOG[failed to send the request]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="3" thread="1360" file="libsmsmessaging.cpp:2052">
    <![LOG[DoRequest (sReply, false), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,5842)]LOG]!><time="14:16:23.493+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:5842">
    <![LOG[SendReport (L"mp:[http]MP_DdrEndpoint", L"MP_DdrEndpoint", L"{00000000-0000-0000-0000-000000000003}", 0, true, sReportBody.c_str()), HRESULT=80070057
    (e:\nts_sms_fre\sms\framework\osdmessaging\libsmsmessaging.cpp,6236)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="libsmsmessaging.cpp:6236">
    <![LOG[oClientDDR.SendDDR(), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,494)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:494">
    <![LOG[Failed to send DDR (0x80070057)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="3" thread="1360" file="tspolicy.cpp:494">
    <![LOG[SendDDR (&m_oHttpTransport, m_sSiteCode.c_str(), sMediaGuid.c_str(), m_sClientIdentity), HRESULT=80070057
    (e:\nts_sms_fre\sms\framework\tscore\tspolicy.cpp,845)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tspolicy.cpp:845">
    <![LOG[failed to send the DDR (0x80070057)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="3" thread="1360" file="tspolicy.cpp:845">
    <![LOG[m_pPolicyManager->init( sMP, ulMpPort, sSiteCode, lstrcmpW(sUseSSL.c_str(),L"true")==0, lstrcmpW(sUseCRL.c_str(),L"true")==0, L"", sMediaPfx, sMediaGuid, sEnterpriseCert, sServerCerts, sSiteSigningCert, sAuthenticator), HRESULT=80070057 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,941)]LOG]!><time="14:16:23.509+-60"
    date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tsmediawizardcontrol.cpp:941">
    <![LOG[Exiting TSMediaWizardControl::GetPolicy.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1360" file="tsmediawizardcontrol.cpp:1108">
    <![LOG[pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=80070057 (e:\nts_sms_fre\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,280)]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0"
    thread="1360" file="tsmediawelcomepage.cpp:280">
    <![LOG[Setting wizard error: An error occurred while retrieving policy for this computer  (0x80070057). For more information, please contact your system administrator or helpdesk operator.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe"
    context="" type="0" thread="1316" file="tsmediawizardcontrol.cpp:1233">
    <![LOG[WelcomePage::OnWizardNext()]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediawelcomepage.cpp:314">
    <![LOG[Skipping Confirmation Page.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediaconfirmationpage.cpp:169">
    <![LOG[Skipping Task Sequence Selection Page.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediataskselectionpage.cpp:118">
    <![LOG[Skipping Variables Selection Page.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediavariablesselectionpage.cpp:155">
    <![LOG[Skipping Resolve Progress Page.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediaresolveprogresspage.cpp:96">
    <![LOG[Activating Finish Page.]LOG]!><time="14:16:23.509+-60" date="07-28-2011" component="TSPxe" context="" type="0" thread="1316" file="tsmediafinishpage.cpp:106">
    The client is able to connect with IIS on my proxy MP (IIS log extract below).
    2011-07-28 14:18:10 172.26.75.162 CCM_POST /ccm_system/request - 80 - 172.27.102.40 OSD+Client 200 0 0 31
    2011-07-28 14:18:10 172.26.75.162 CCM_POST /ccm_system/request - 80 - 172.27.102.40 OSD+Client 200 0 0 234
    I would appreciate any assitance you guys can offer on this.
    Micmaher

    Hi!  I know this is old stuff but happened to me today!  so I post my fix here in case anyone gets the same error:
    PXE boots, but after you enter the password
    to get the list of task sequences, you get this error and the PC reboots:
    "80070057 pxe error retrieving policy" or something similar.
    If you press F8, you can see the log in X:\Windows\Temp\SMSTsLog.
     If you read the log, you will find the error as:
    “failed to send ddr”.
    This has to do with PXE Certificate.  In this case,
    the certificate was expired, so I had to change the date of expiration.  This is done in the properties of the PXE service point at the SCCM Server.
    Regards,
    Jose Angel Rivera
    Awesome, this worked for me. Thanks a bunch!

  • Error: You cannot login because an error occurred while retrieving the login URL. (WW

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    Hi,
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    160/4 PL/SQL: SQL Statement ignored
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    643/20 PLS-00336: non-object-table "SECI" illegal in this
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    713/4 PL/SQL: SQL Statement ignored
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  • A Critical error encountered while loading webpage.

    Was running 2.1.51  and when browsing to the status link while logged in to the web gui I got a blank web page with the following text:
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  • An error occured while retrieving policy for this computer 0x80092004

    Good morning!
    I have recently been having some issues getting my OSD working correctly.
    It all started after the server which houses DPM and SCCM was refusing to start the SQL service because of an invalid certificate that was missing the private key. After I finally removed the key and all the registry value for it in SQL server, I could finally
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    <![LOG[LOGGING: Finalize process ID set to 748]LOG]!><time="09:29:58.510+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752" file="tslogging.cpp:1495">
    <![LOG[==============================[ TSBootShell.exe ]==============================]LOG]!><time="09:29:58.510+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752"
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    <![LOG[Succeeded loading resource DLL 'X:\sms\bin\i386\1033\TSRES.DLL']LOG]!><time="09:29:58.510+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752" file="util.cpp:964">
    <![LOG[Debug shell is enabled]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752" file="bootshell.cpp:1066">
    <![LOG[Waiting for PNP initialization...]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:60">
    <![LOG[RAM Disk Boot Path: NET(0)\SMSIMAGES\SJS00004\BOOT.SJS00004.WIM]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="configpath.cpp:302">
    <![LOG[Booted from network (PXE)]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="configpath.cpp:317">
    <![LOG[Network(PXE) path: X:\sms\data\]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="configpath.cpp:319">
    <![LOG[Found config path X:\sms\data\]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:548">
    <![LOG[Booting from removable media, not restoring bootloaders on hard drive]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:582">
    <![LOG[X:\sms\data\WinPE does not exist.]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:599">
    <![LOG[X:\_SmsTsWinPE\WinPE does not exist.]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:613">
    <![LOG[Executing command line: wpeinit.exe -winpe]LOG]!><time="09:29:58.525+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:860">
    <![LOG[The command completed successfully.]LOG]!><time="09:30:09.615+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:942">
    <![LOG[Starting DNS client service.]LOG]!><time="09:30:09.615+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:666">
    <![LOG[Executing command line: X:\sms\bin\i386\TsmBootstrap.exe /env:WinPE /configpath:X:\sms\data\]LOG]!><time="09:30:10.139+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756"
    file="bootshell.cpp:860">
    <![LOG[The command completed successfully.]LOG]!><time="09:30:10.139+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:942">
    <![LOG[==============================[ TSMBootStrap.exe ]==============================]LOG]!><time="09:30:10.249+480" date="02-11-2014" component="TSMBootstrap" context="" type="1" thread="1164"
    file="tsmbootstrap.cpp:1165">
    <![LOG[Command line: X:\sms\bin\i386\TsmBootstrap.exe /env:WinPE /configpath:X:\sms\data\]LOG]!><time="09:30:10.249+480" date="02-11-2014" component="TSMBootstrap" context="" type="0" thread="1164"
    file="tsmbootstrap.cpp:1166">
    <![LOG[Succeeded loading resource DLL 'X:\sms\bin\i386\1033\TSRES.DLL']LOG]!><time="09:30:10.249+480" date="02-11-2014" component="TSMBootstrap" context="" type="1" thread="1164" file="util.cpp:964">
    <![LOG[Succeeded loading resource DLL 'X:\sms\bin\i386\TSRESNLC.DLL']LOG]!><time="09:30:10.249+480" date="02-11-2014" component="TSMBootstrap" context="" type="1" thread="1164" file="resourceutils.cpp:169">
    <![LOG[Current OS version is 6.2.9200.0]LOG]!><time="09:30:10.265+480" date="02-11-2014" component="TSMBootstrap" context="" type="1" thread="1164" file="util.cpp:3094">
    <![LOG[Adding SMS bin folder "X:\sms\bin\i386" to the system environment PATH]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSMBootstrap" context="" type="0" thread="1164"
    file="tsmbootstrap.cpp:963">
    <![LOG[PXE Boot with Root = X:\]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSMBootstrap" context="" type="1" thread="1164" file="tsmbootstrap.cpp:1062">
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    <![LOG[Loading TsPxe.dll from X:\sms\bin\i386\TsPxe.dll]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSMBootstrap" context="" type="0" thread="1164" file="tsmbootstraputil.cpp:1363">
    <![LOG[TsPxe.dll loaded]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmbootstraputil.cpp:1373">
    <![LOG[Device has PXE booted]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tspxe.cpp:122">
    <![LOG[Variable Path: \SMSTemp\2014.02.10.15.30.26.0003.{5B220EC9-4C51-4520-BDE7-778CB44701B0}.boot.var]LOG]!><time="09:30:10.269+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164"
    file="tspxe.cpp:134">
    <![LOG[Succesfully added firewall rule for Tftp]LOG]!><time="09:30:10.285+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="fwopen.cpp:123">
    <![LOG[Executing: X:\sms\bin\i386\smstftp.exe -i 10.105.88.35 get \SMSTemp\2014.02.10.15.30.26.0003.{5B220EC9-4C51-4520-BDE7-778CB44701B0}.boot.var X:\sms\data\variables.dat]LOG]!><time="09:30:10.285+480" date="02-11-2014" component="TSPxe"
    context="" type="0" thread="1164" file="tspxe.cpp:177">
    <![LOG[Command line for extension .exe is "%1" %*]LOG]!><time="09:30:10.363+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="commandline.cpp:228">
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    component="TSPxe" context="" type="0" thread="1164" file="commandline.cpp:731">
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    <![LOG[Process completed with exit code 0]LOG]!><time="09:30:10.461+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="commandline.cpp:1123">
    <![LOG[Succesfully removed firewall rule for Tftp]LOG]!><time="09:30:10.461+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="fwopen.cpp:146">
    <![LOG[Successfully downloaded pxe variable file.]LOG]!><time="09:30:10.461+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tspxe.cpp:187">
    <![LOG[we are booted using PXE]LOG]!><time="09:30:10.461+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsmediawizardcontrol.cpp:2673">
    <![LOG[we are booted using PXE and we don't use a password or the password is provided by the user]LOG]!><time="09:30:10.461+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164"
    file="tsmediawizardcontrol.cpp:2689">
    <![LOG[Found network adapter "Realtek PCIe GBE Family Controller" with IP Address 10.35.116.176.]LOG]!><time="09:30:10.461+480" date="02-11-2014" component="TSPxe" context="" type="0"
    thread="1164" file="tsmbootstraputil.cpp:517">
    <![LOG[Run PXE Interactive]LOG]!><time="09:30:10.461+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediawizardcontrol.cpp:2824">
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    <![LOG[Loading Media Variables from "X:\sms\data\variables.dat"]LOG]!><time="09:30:10.476+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsremovablemedia.cpp:322">
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    <![LOG[SMS::Crypto::DES::DecryptBuffer( (BYTE*)pszPassword, (DWORD)(wcslen(pszPassword)*sizeof(WCHAR)), encryptedBuffer.getBuffer(), (DWORD)encryptedBuffer.size(), pbDecryptedBuffer, dwDecryptedBufferSize ), HRESULT=80090005 (e:\nts_sccm_release\sms\framework\tscore\tsremovablemedia.cpp,387)]LOG]!><time="09:30:10.476+480"
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    <![LOG[Activating Welcome Page.]LOG]!><time="09:30:10.476+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediawelcomepage.cpp:131">
    <![LOG[Loading bitmap]LOG]!><time="09:30:10.488+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsmbootstrap.cpp:1271">
    <![LOG[WelcomePage::OnWizardNext()]LOG]!><time="09:30:12.625+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediawelcomepage.cpp:340">
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    <![LOG[CryptDecrypt (hKey, 0, 1, 0, pData, &dwDecryptedLen), HRESULT=80090005 (e:\nts_sccm_release\sms\framework\smscrypt\windes.cpp,165)]LOG]!><time="09:30:12.625+480" date="02-11-2014" component="TSPxe" context=""
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    <![LOG[SMS::Crypto::DES::DecryptBuffer( (BYTE*)pszPassword, (DWORD)(wcslen(pszPassword)*sizeof(WCHAR)), encryptedBuffer.getBuffer(), (DWORD)encryptedBuffer.size(), pbDecryptedBuffer, dwDecryptedBufferSize ), HRESULT=80090005 (e:\nts_sccm_release\sms\framework\tscore\tsremovablemedia.cpp,387)]LOG]!><time="09:30:12.625+480"
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    <![LOG[Loading Media Variables from "X:\sms\data\variables.dat"]LOG]!><time="09:30:12.625+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsremovablemedia.cpp:322">
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    <![LOG[SMS::Crypto::DES::DecryptBuffer( (BYTE*)pszPassword, (DWORD)(wcslen(pszPassword)*sizeof(WCHAR)), encryptedBuffer.getBuffer(), (DWORD)encryptedBuffer.size(), pbDecryptedBuffer, dwDecryptedBufferSize ), HRESULT=80090005 (e:\nts_sccm_release\sms\framework\tscore\tsremovablemedia.cpp,387)]LOG]!><time="09:30:12.625+480"
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    <![LOG[Verifying media password.]LOG]!><time="09:30:12.625+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsmediawizardcontrol.cpp:271">
    <![LOG[Loading Media Variables from "X:\sms\data\variables.dat"]LOG]!><time="09:30:12.625+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsremovablemedia.cpp:322">
    <![LOG[Spawned thread 1200 to download policy.]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsmediawelcomepage.cpp:405">
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    <![LOG[Creating key 'Software\Microsoft\SMS\47006C006F00620061006C005C007B00350031004100300031003600420036002D0046003000440045002D0034003700350032002D0042003900370043002D003500340045003600460033003800360041003900310032007D00']LOG]!><time="09:30:12.649+480"
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    <![LOG[Environment scope successfully created: Global\{51A016B6-F0DE-4752-B97C-54E6F386A912}]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200"
    file="environmentscope.cpp:623">
    <![LOG[Creating key 'Software\Microsoft\SMS\47006C006F00620061006C005C007B00420041003300410033003900300030002D0043004100360044002D0034006100630031002D0038004300320038002D003500300037003300410046004300320032004200300033007D00']LOG]!><time="09:30:12.649+480"
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    <![LOG[Environment scope successfully created: Global\{BA3A3900-CA6D-4ac1-8C28-5073AFC22B03}]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200"
    file="environmentscope.cpp:623">
    <![LOG[Setting LogMaxSize to 1000000]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:555">
    <![LOG[Setting LogMaxHistory to 1]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:556">
    <![LOG[Setting LogLevel to 0]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:557">
    <![LOG[Setting LogEnabled to 1]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:558">
    <![LOG[Setting LogDebug to 1]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:559">
    <![LOG[UEFI: false]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:569">
    <![LOG[Loading variables from the Task Sequencing Removable Media.]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:584">
    <![LOG[Loading Media Variables from "X:\sms\data\variables.dat"]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsremovablemedia.cpp:322">
    <![LOG[Succeeded loading resource DLL 'X:\sms\bin\i386\1033\TSRES.DLL']LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="util.cpp:964">
    <![LOG[Setting SMSTSMP TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSMediaGuid TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSBootMediaPackageID TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSHTTPPort TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSHTTPSPort TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSIISSSLState TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSLaunchMode TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSMediaPFX TS environment variable]LOG]!><time="09:30:12.649+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSPublicRootKey TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSRootCACerts TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSSiteCode TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSSiteSigningCertificate TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSUseFirstCert TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSx64UnknownMachineGUID TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Setting _SMSTSx86UnknownMachineGUID TS environment variable]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:604">
    <![LOG[Root CA Public Certs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time="09:30:12.665+480"
    date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:615">
    <![LOG[Importing certificates to root store]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="utils.cpp:5349">
    <![LOG[Added certificate to store or replaced matching certificate in store.]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="utils.cpp:5405">
    <![LOG[Support Unknown Machines: 0]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:632">
    <![LOG[Custom hook from X:\\TSConfig.INI is ]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:675">
    <![LOG[No hook is found to be executed before downloading policy]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:699">
    <![LOG[Authenticator from the environment is empty.]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:838">
    <![LOG[Need to create Authenticator Info using PFX]LOG]!><time="09:30:12.665+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1200" file="tsmediawizardcontrol.cpp:850">
    <![LOG[*ppCertContext, HRESULT=80092004 (e:\nts_sccm_release\sms\framework\osdmessaging\libcrypt.cpp,1518)]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe" context="" type="0"
    thread="1200" file="libcrypt.cpp:1518">
    <![LOG[Out of 2 certs, there is none that has valid keys.]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe" context="" type="3" thread="1200" file="libcrypt.cpp:1518">
    <![LOG[CreateCertificateContextFromPfx (pbEncodedCert, dwEncodedCertSize, psPfxPassword, pCertStore, ppCertContext, szOID), HRESULT=80092004 (e:\nts_sccm_release\sms\framework\osdmessaging\libcrypt.cpp,1623)]LOG]!><time="09:30:12.812+480"
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    <![LOG[CCM::SMSMessaging::CreateCertificateContextFromPfx(sMediaPfx, sMediaGuid, &hCertStore, &pClientCertContext), HRESULT=80092004 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,852)]LOG]!><time="09:30:12.812+480"
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    <![LOG[pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=80092004 (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,303)]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe"
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    <![LOG[Setting wizard error: An error occurred while retrieving policy for this computer  (0x80092004). For more information, contact your system administrator or helpdesk operator.]LOG]!><time="09:30:12.812+480" date="02-11-2014"
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    <![LOG[WelcomePage::OnWizardNext()]LOG]!><time="09:30:12.812+480" date="02-11-2014" component="TSPxe" context="" type="0" thread="1164" file="tsmediawelcomepage.cpp:340">
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    <![LOG[Executing command line: X:\WINDOWS\system32\cmd.exe /k]LOG]!><time="09:30:13.973+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="752" file="bootshell.cpp:860">
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    <![LOG[Exiting with return code 0x00000000]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSPxe" context="" type="1" thread="1164" file="tsmbootstrap.cpp:1238">
    <![LOG[Execution complete.]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:693">
    <![LOG[hMap != 0, HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentscope.cpp,493)]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="0"
    thread="756" file="environmentscope.cpp:493">
    <![LOG[m_pGlobalScope->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,335)]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="0"
    thread="756" file="environmentlib.cpp:335">
    <![LOG[this->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,553)]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="0"
    thread="756" file="environmentlib.cpp:553">
    <![LOG[::RegOpenKeyExW (HKEY_LOCAL_MACHINE, sKey.c_str(), 0, KEY_READ, &hSubKey), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\utils.cpp,809)]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell"
    context="" type="0" thread="756" file="utils.cpp:809">
    <![LOG[RegOpenKeyExW is unsuccessful for Software\Microsoft\SMS\Task Sequence]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="2" thread="756"
    file="utils.cpp:809">
    <![LOG[GetTsRegValue() is unsuccessful. 0x80070002.]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="2" thread="756" file="utils.cpp:842">
    <![LOG[End program: ]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="bootshell.cpp:725">
    <![LOG[Finalizing logging from process 748]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="tslogging.cpp:1741">
    <![LOG[Finalizing logs to root of first available drive]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="tslogging.cpp:1583">
    <![LOG[LOGGING: Setting log directory to "D:\SMSTSLog".]LOG]!><time="09:30:17.081+480" date="02-11-2014" component="TSBootShell" context="" type="1" thread="756" file="tslogging.cpp:1808">
    I am stumped with this issue. As I said, this is new to me, but I have so far been able to set it all up to a working state, up until this SQL issue occurred.
    I look forward to your responses.
    Cheers,
    Kyle.

    Untick the "Use PKI Client Certificate when available" in the Site Properties. I would create a self-signed certificate for the DP. Don't forget to Update DP for all your boot images when you are finished.
    Gerry Hampson | Blog:
    www.gerryhampsoncm.blogspot.ie | LinkedIn:
    Gerry Hampson | Twitter:
    @gerryhampson

  • Failed to Run Task Sequence (error ocurred while retrieving policy for the computer)

    Hi, all of sudden we're getting an issue with SCCM when attempting to deploy an image we get a Failed to Run Task Sequence. Used to work previously, now suddenly it isn't working for any.
    Full error:
    Failed to Run Task Sequence
    An Error occurred while retrieving policy for this computer (0x8009310B). For more information....
    Log:
    Reading Policy Body. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Parsing Policy Body. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Downloading policy body EAB200A4-EAB00066-6F6BCC28. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Preparing Policy Body Request. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
        Setting transport. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
        Setting policy location = ttp://<mp>/SMS_MP/.sms_pol?EAB200A4-EAB00066-6F6BCC28.11_00. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Executing Policy Body Request. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    CLibSMSMessageWinHttpTransport::Send: URL: servername.bla.com.au:80  GET /SMS_MP/.sms_pol?EAB200A4-EAB00066-6F6BCC28.11_00 TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Error. Status code 404 returned TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Found a secure policy. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Trying to decode policy. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    CryptDecryptMessage ( &DecryptParams, pbEncrypted, nEncryptedSize, 0, &nPlainSize, 0 ), HRESULT=8009310b (e:\nts_sccm_release\sms\framework\smscrypt\windes.cpp,339) TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Decoding in non ssl mode failed. Checking if decoding was really needed. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Failed to verify a properly formed XML. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    oPolicy.RequestPolicy((GetPolicyFlags() & POLICY_SECURE) != 0, (GetPolicyFlags() & POLICY_COMPRESS) != 0), HRESULT=8009310b (e:\nts_sccm_release\sms\framework\tscore\tspolicy.cpp,2067) TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Failed to download policy EAB200A4-EAB00066-6F6BCC28 (Code 0x8009310b). TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    (*iTSPolicyAssignment)->GetObjects(pszClassName, aTSPolicyObjectArray ), HRESULT=8009310b (e:\nts_sccm_release\sms\framework\tscore\tspolicy.cpp,1224) TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    m_pPolicyManager->GetObjects( TS::Policy::TaskSequence::GetClassNameW(), TS::Policy::TaskSequence::GetPolicyCategory(), TS::Policy::TSPolicyAssignment::POLICY_TS_FOR_CD_AND_PXE, aTSPolicyObjectArray ), HRESULT=8009310b (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,1205) TSPxe 16/01/2015
    2:54:40 PM 1176 (0x0498)
    Exiting TSMediaWizardControl::GetPolicy. TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=8009310b (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,303) TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Setting wizard error: An error occurred while retrieving policy for this computer  (0x8009310B). For more information, contact your system administrator or helpdesk operator. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    WelcomePage::OnWizardNext() TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Skipping Confirmation Page. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Skipping Task Sequence Selection Page. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Skipping Variables Selection Page. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Skipping Resolve Progress Page. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Activating Finish Page. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Initializing the countdown timer. TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Loading bitmap TSPxe 16/01/2015 2:54:40 PM 1124 (0x0464)
    Suspending the countdown timer. TSPxe 16/01/2015 2:54:49 PM 1124 (0x0464)
    Exiting task sequence wizard. TSPxe 16/01/2015 2:54:51 PM 1124 (0x0464)
    Exiting with return code 0x00000000 TSPxe 16/01/2015 2:54:51 PM 1124 (0x0464)
    Execution complete. TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    hMap != 0, HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentscope.cpp,515) TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    m_pGlobalScope->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,337) TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    this->open(), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\environmentlib.cpp,549) TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    ::RegOpenKeyExW (HKEY_LOCAL_MACHINE, c_szSMSTSKey, 0, KEY_READ, &hSubKey), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\utils.cpp,258) TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    RegOpenKeyExW failed for Software\Microsoft\SMS\Task Sequence TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    GetTsRegValue() failed. 0x80070002. TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    End program:  TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    Finalizing logging from process 840 TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    Finalizing logs to root of first available drive TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    Successfully finalized logs to C:\SMSTSLog TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)
    Cleaning up task sequencing logging configuration. TSBootShell 16/01/2015 2:54:51 PM 856 (0x0358)

    CLibSMSMessageWinHttpTransport::Send: URL: servername.bla.com.au:80  GET /SMS_MP/.sms_pol?EAB200A4-EAB00066-6F6BCC28.11_00 TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    Error. Status code 404 returned TSPxe 16/01/2015 2:54:40 PM 1176 (0x0498)
    6 (0x0358)
    Is the management point still working? Examine mpcontrol.log. Do mplist and mpcert work?
    Torsten Meringer | http://www.mssccmfaq.de

  • Error occurred while retrieving policy for this computer (0x8009310b)

    Hey I was wondering if someone could help me out. I applied the CU3 to SCCM SP1 CU2 and since then I'm having issues with OSD I keep getting the error..
    Error occurred while retrieving policy for this computer (0x8009310b)
    here is the log files..
    Retrieving Policy Assignments: TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {4bf8faa2-5d00-4a90-b9e5-383b0871efb0}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {cc26aff9-ab59-4984-a3ac-f008380f048f}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {f08e9723-d51a-416d-82ff-d2f1d6fcfc58}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {50feec00-f6cf-4805-97ab-5a228fdd873a}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {0acbe4de-ab99-472b-8d7a-de75bc10e6d1}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {2ccc1bec-7f9c-48bd-b94f-262ffa9711af}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {8ffdf237-4b86-41e7-ad68-a80ca1ddbe99}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {69456004-d3af-4f66-b425-8bb09d98a6a1}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {2fd8694e-bec7-41a6-ab25-fb8f0a275489}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {f032b175-e84a-4a4b-b2e5-3e804b66a528}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {e37f6b90-a1ff-4ce1-849d-936c8be4fc2b}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {c54e27c2-233b-454d-a277-8514b5e0ae8d}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {926ae109-a321-4826-90a9-577f565225a3}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a9516dcf-f248-46af-b051-0367a0134e65}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {509b6c13-4fd3-443e-98c7-4703a9fb338c}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {050b9a4e-0776-439d-8d7c-e54cca9091f3}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {5b8d7b35-86f7-42b6-945f-faa62701421c}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {1fd389bc-2825-4e6a-a8fe-c3e50150818b}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {76aa3bc7-1c40-4415-b533-8b20c914afe0}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a5eaed00-afb8-48ab-b030-e7809f0dd432}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {10054616-84aa-4f21-8b74-f6ae6142b794}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a16430b4-b87c-4450-862d-3ee632df4db9}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {211060af-cae0-41a2-847c-ce08245d5900}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {ba947774-81a4-4ebf-a86d-1f05a7c5bc9a}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {2ad8b520-3701-4a07-ba92-09c25c9ee970}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {8ff1fc52-f1aa-44de-ab31-7fc3f7ed7266}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {279361f7-9750-473a-9ca9-f82b5b19f047}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {a64b913a-2318-4f57-b223-6af3b82bac3a}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {6a762475-f76c-4b91-bb00-3550fec86c4c}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {09c0bb21-01c0-41eb-a39e-5d8274ed2b99}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {730b6fe3-103a-4f65-866a-36eab232610e}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {d500add8-54c9-4c9f-a08f-9a84715d5ea8}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {cd900a7b-8469-4b35-93ba-d0d15c37b689}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment B0120000-B0100004-3B5BFFE2. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment SRC10000. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {947a63da-65e5-41bc-8a3c-1ee201618fbd}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment {SMS000US}. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment B0120059-B01000AD-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment DEP-B0120059-B0100003-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment DEP-B0120059-B0100005-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Processing Policy Assignment DEP-B0120059-B0100022-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Successfully read 41 policy assignments. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Downloading policy body B0120059-B01000AD-6F6BCC28. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Preparing Policy Body Request. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Setting transport. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Setting policy location = http://<mp>/SMS_MP/.sms_pol?B0120059-B01000AD-6F6BCC28.1_00. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Executing Policy Body Request. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    CLibSMSMessageWinHttpTransport::Send: URL: MZINFCCMPRD01.brownell.local:80 GET /SMS_MP/.sms_pol?B0120059-B01000AD-6F6BCC28.1_00 TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Error. Status code 404 returned TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Found a secure policy. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Trying to decode policy. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    CryptDecryptMessage ( &DecryptParams, pbEncrypted, nEncryptedSize, 0, &nPlainSize, 0 ), HRESULT=8009310b (e:\qfe\nts\sms\framework\smscrypt\windes.cpp,339) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Decoding in non ssl mode failed. Checking if decoding was really needed. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Failed to verify a properly formed XML. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    oPolicy.RequestPolicy((GetPolicyFlags() & POLICY_SECURE) != 0, (GetPolicyFlags() & POLICY_COMPRESS) != 0), HRESULT=8009310b (e:\qfe\nts\sms\framework\tscore\tspolicy.cpp,2067) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Failed to download policy B0120059-B01000AD-6F6BCC28 (Code 0x8009310b). TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    (*iTSPolicyAssignment)->GetObjects(pszClassName, aTSPolicyObjectArray ), HRESULT=8009310b (e:\qfe\nts\sms\framework\tscore\tspolicy.cpp,1224) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    m_pPolicyManager->GetObjects( TS::Policy::TaskSequence::GetClassNameW(), TS::Policy::TaskSequence::GetPolicyCategory(), TS::Policy::TSPolicyAssignment::POLICY_TS_FOR_CD_AND_PXE, aTSPolicyObjectArray ), HRESULT=8009310b (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawizardcontrol.cpp,1205) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Exiting TSMediaWizardControl::GetPolicy. TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    pWelcomePage->m_pTSMediaWizardControl->GetPolicy(), HRESULT=8009310b (e:\nts_sccm_release\sms\client\tasksequence\tsmbootstrap\tsmediawelcomepage.cpp,303) TSPxe 2/18/2014 1:48:19 PM 836 (0x0344)
    Setting wizard error: An error occurred while retrieving policy for this computer (0x8009310B). For more information, contact your system administrator or helpdesk operator. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    WelcomePage::OnWizardNext() TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Confirmation Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Task Sequence Selection Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Variables Selection Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Skipping Resolve Progress Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Activating Finish Page. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Initializing the countdown timer. TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Loading bitmap TSPxe 2/18/2014 1:48:19 PM 728 (0x02D8)
    Executing command line: X:\WINDOWS\system32\cmd.exe /k TSBootShell 2/18/2014 1:48:23 PM 780 (0x030C)
    The command completed successfully. TSBootShell 2/18/2014 1:48:23 PM 780 (0x030C)
    Successfully launched command shell. TSBootShell 2/18/2014 1:48:23 PM 780 (0x030C)
    What I've done for troubleshooting tips so far.
    Deleted the Machines I'm trying to image
    Re-created all the Task sequences
    Disabled PXE, rebooted the machine and after 45minutes enabled PXE again.
    I've checked the certificates its all unblocked.
    is there anything?

    Hopefully this other thread helps you:
    http://social.technet.microsoft.com/Forums/systemcenter/en-US/631086ac-3b59-4437-a6af-0f1a834edcc2/problems-with-pxe-booted-pe-environment?forum=configmgrosd
    The marked answer in this thread is saying check the certificates? Would this be under Administration ->Security-> Certificates? I haven't tried re-installing the MP yet I'll give it a shot

  • Error encountered while reading TIFF image, Image may be damaged of incompatible. Resave the image w

    I am currently running CS3, windows XP, service pack 2, with recent update, 5.03 installed today.
    I just opened a 500 page document not in sections where 90% of the document is a placed PDF.
    The PDFS were placed using a sample Script that came with Indesign, that instructs the PDF to automatically flow each page after another.
    When scrolling through quickly in the pages pallette, I get the follwing error:-
    "Error encountered while reading TIFF image, Image may be damaged of incompatible. Resave the image with different settings and try again."
    I click OK.
    Then I get the following error.....
    " Could not complete request because of database error. The File "ABC.indd" is damaged (Error Code: 3).
    Click OK....
    Then I get the following error....
    Adobe Indesign is shutting down. A serious error was detected. Please restart Indesign to recover work in any unsaved Indesign documents.
    Then I get the error.......
    Indesign.exe has encountered a problem and needs to close. We are sorry for any inconveneince.
    And I have two buttons to click....
    Debug or Close.....
    If I click Debug, it closes Indesign.
    Within this window there is also a window to gather further information....I click it and it tells me...
    "Indesign.exe....Error Signature AppName: indesign.exe AppVer: 5.0.3.662
    ModName: public.dll ModVer: 5.0.3.662 Offset: 0002e19a"
    To view technical inforamtion about the error report, clikc here....
    "Then it creates an error report and tells me where the report is located along with a scrollable window of 0xc0000005 and heap of zeros."
    The report conatains a whole heap of CHECKSUM ERRORS.
    CAN ANYONE PLEASE HELP??
    I had these errors before updating to 5.03 and the patch hasn't rectified anything!!

    Open the .inx file in CS3 (that's what you have, right?) and save as a new .indd.
    I'd also be tempted to open the tiff in Photoshop and do a save as to re-write it.
    Let us know if it helps.
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    ag
    a
    glakjgk
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  • Errors encountered while doing BCC Full deployment in the Applying phase

    Errors encountered while doing BCC Full deployment in the Applying phase. The stack trace is as below:-
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    **** debug      Fri Aug 02 09:52:54 BST 2013    1375433574285   /atg/epub/DeploymentServer          Current offline datasource name: DataSourceA
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    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver INTO ndcatalog2.extn_block_link
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver      (
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver        renderer_id,
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver        link,
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver        block_id
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver      )
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver SELECT
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver        t1.renderer_id,
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver        t1.link,
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver        t1.block_id
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver FROM
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver        extn_block_link t1,
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver        extn_block t2
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver WHERE t2.asset_version =
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver        ( SELECT MAX ( asset_version )
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver          FROM extn_block
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver          WHERE
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver            (
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver              (
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver                checkin_date <= ?
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver              )
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver            )
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver            AND branch_id = ?
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver            AND block_id = t2.block_id
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver        )
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver AND t2.version_deleted = ?
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver AND t2.branch_id = ?
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver AND t1.asset_version =  t2.asset_version
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver AND t1.block_id = t2.block_id
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver -- Parameters --
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver p[1] = {pd: checkin_date} 2013-07-30 10:23:57.867 (java.sql.Timestamp)
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver p[2] = {pd: branch_id} 10500 (java.lang.String)
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver p[3] = {pd: version_deleted} false (java.lang.Boolean)
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver p[4] = {pd: branch_id} 10500 (java.lang.String)
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver [--ReplicationSQL--]
    **** Error      Fri Aug 02 09:53:12 BST 2013    1375433592737   /com/screwfix/content/block/BlockRepository-ver         java.sql.SQLSyntaxErrorException: ORA-00904: "RENDERER_ID": invalid identifier
    Please note that we are migrating from ATG 2007 to ATG 10.0.1...Also we are doing deployment in this new environment for the first time only.
    Thanks a lot
    Pijush

    Hi Pijush,
    The exception towards the end of the stack trace says the RENDERER_ID is an invalid identifier. the Oracle error 00904 indicates the column name must be wrong. Can you verify the repostiory xml on the BlockRepository and check the column name.
    Regards,
    Srikanth

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