Error in adding attachment to the workitem. load:class Query.class not foun

Hi,
We are using WebGui to access the Business Workplace(SBWP transaction) through Portal. For any work item, when i try to import a file from the local PC, i get a screen with the header -"Enter Some FIle attributes". Text displayed in the screen is "Please wait. You will be forwarded automatically. This page had to be included for techincal reasons". And i am struck in that screen. I believe a java popup winddow should come up at this point to select the PC File but it never happened. The screen also has a status message "
Loading Java applet failed. Applet Query.class not inited ".
WHen i look at the java console, i find the following error trace. Please let me know if anybody experienced this problem before and how to fix it. Thanks for the help.
Trace ---
load: class Query.class not found.
java.lang.ClassNotFoundException: Query.class
     at sun.applet.AppletClassLoader.findClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadCode(Unknown Source)
     at sun.applet.AppletPanel.createApplet(Unknown Source)
     at sun.plugin.AppletViewer.createApplet(Unknown Source)
     at sun.applet.AppletPanel.runLoader(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed.
     at sun.applet.AppletClassLoader.getBytes(Unknown Source)
     at sun.applet.AppletClassLoader.access$100(Unknown Source)
     at sun.applet.AppletClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     ... 10 more
Regards
hari

Hi all,
I have encountered same problem in ITS 6.20.
Query.class is packed in ws.jar which is stored at C:\Inetpub\wwwroot\<SID>\sap\its\mimes\webgui\99\applets and C:\Inetpub\wwwroot\<SID>\sap\its\mimes\webgui\2002\applets in ITS server.
I increased the trace level to 3 in the Java console to inevestigate the problem further.
== Java console (Trace level 3 ) ===
network: cache entry not found URL: https://hostname.domain.co.jp:443/sap/its/mimes/webgui/2002/applets/ws.jar、version: null
network: Connect to https://hostname.domain.co.jp:443/sap/its/mimes/webgui/2002/applets/ws.jar (Proxy=DIRECT)
network: Connect to http://hostname.domain.co.jp:443/ (Proxy=DIRECT)
java.net.ConnectException: Connection refused: connect
load: class Query.class not found.
java.lang.ClassNotFoundException: Query.class
==========================
Then I found out that when system tried to load class Qery.class the connection to ITS was refused becase the incorrect protocol ( https ) was chosen. In my case, SSL was not setup, therefore protocol must be http.
I activated http by changing the configuration file for WGate in C:\Program Files\SAP\ITS\6.20\config\ ItsRegistryWGATE.xml
After that, I restarted the WGate by accessing to http://hoostname.domain.co.jp:port/scripts/wgate/wgate-restart to activate the configuration.
And also I restarted the AGate by restarting the Windows Service "SAP ITS Manager - <SID>".
Anyway, the html (BHTML) file that displays the message below is stored at C:\Program Files\SAP\ITS\620\templates\system\dm\itsdoc.html
"Please Wait. You will be forwarded automatically"
"This page has been loaded due to technical Reasons"
Best regards,
Akira

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