Error in incoming DELINS Idoc

Hello Gurus,
We have a  customerwho is keep sending idocs with the error;
How can we ask them to fix it?
The old dlv. sched no. 123 in IDoc 00000000123456789<> than current delivery sched.no.122
Message no. V4058
Regards,
Khan

Hi,
the delivery schedule numbers of the customer is sent with fields:
E1EDK09-LABNK/ E1EDP10-LABNK     New One
E1EDK09-ABNRA/ E1EDP10-ABNRA.  The previous one
The field ABNRA is used to check the correct sequence of the delivery schedule numbers.
When (ABNRA) does not match the current delivery schedule number of the scheduling agreement found, the processing is terminated.
So, taking this in mind you should check if the determined scheduling agreement is correct or if you are processing the idoc in the wrong sequence.
Regards,
Andrea

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