Error in itunes store

There are a bunch of songs that when i try to play them it says i need to authorize it to play it, but when i enter my apple ID and password it says "We could not complete your itunes store request. the file or directory is corrupted and unreadable. there was an error in the itunes store. please try again later." and then the song still won't play. these songs always use to work before but now they're not.

I'm experiencing an error involving power search as well, however my error is not numbered. I attempt to search for a song, artist, album, and composer anything and iTunes will appear as if its searching then a window will pop up informing me:
We could not complete your iTunes Store request. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again.
Everything is in order on my computer itself, my connection is in perfect order and is active and alive. I have been receiving the message above for at least a week.
Windows XP
Windows XP

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Hi luvthesuns,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are getting a few error codes. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
iTunes: Possible iTunes Store errors - Apple Support
iTunes Store reporting error 0x80090318
Apple software on Windows: May see performance issues and blank iTunes Store
Troubleshooting Home Sharing - Apple Support
Cheers,
Mario

Unknown error in iTunes Store 11222

For the past couple of days when I've tried to sync my iPod, I've been getting a message "cannot connect to iTunes Store. Check your network connection and try again." Network connection checked. Even ran iTunes diagnostics to confirm that my iTunes was on the net. Passed with flying colors--even said that my iTunes was connected to the Store! But when I tried to connect, got the same message the first time, then on the second click received "unknown error in iTunes store 11222." I need some help here, or the iTune Store techs need to fix a problem. . .
Message was edited by: [email protected]

I got my daughter a brand new Ipod today and was forced to download ITunes V8, and ran into this error. I have spent the better part of christmas trying to get this to work without luck. I have renamed the host file, cleared dns, updated my firewall to assure that itunes is clear to communicate, assured that I don't have proxy server set, etc. I had Version 7 and never had any problems. This thing doesn't do me much good if I cannot purchase music, and it seems this problem has been going on for a while since I see posting from October. I can access any website that I want outside the Itunes application, so it isn't my web connection....any thoughts.

"error in itunes store" message when trying to download

I just downloaded itunes for the first time and want to download some music but keep getting the message "unknown error occurred and error in itunes store" ...any help for me out there ?

Does this error happen on other computers with iTunes?
Does this error happen if you created a new user account and opened up iTunes and accessed the store?
What kind of Internet connection do you have?
Have you ever had iTunes on your computer before?
And are you using any Antivirus or Security Software?
A similar error you may get is
iTunes for Windows: Error -9812 when accessing the iTunes Store
http://docs.info.apple.com/article.html?artnum=301520

HT204406 imatch has not completed loading. Error (0x800B0109) There was an error in itunes store. Any ideas?

imatch has not completed loading step 1. Error (0x800B0109) There was an error in itunes store.

I had this error with iTunes on Windows XP. I solved it by going to Microsoft Update, selecting "Custom" to do a custom scan (not Express), then installed "Update for Root Certificates for Windows XP [April 2012] (KB931125)".
If you're using Windows 7 or Vista, this linke might work too:
http://download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/rootsu pd.exe

Can not access itunes store reads error 4002 -error in itunes store

CAN NOT ACESS ITUNES STORE. GET THE FOLLOWING MESSAGE. ERROR 4002- ERROR IN ITUNES STORE PLEASE TRY AGAIN LATER

Hey Caretaker,
I'd take a look at the following article that goes over the basic troubleshooting for being unable to access the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Hope that helps,
David

In app purchase, error "contact Itunes store support to complete your purchase". But I have bought many already then suddenly came this error msg. Why?

In app purchase, error "contact Itunes store support to complete your purchase". But I have already bought many then suddenly came this error msg. Why?

To Contact iTunes Support and request assistance Click Here

Connection error to iTunes Store

Can someone help me please? I have never had a problem connecting to the iTunes Store until two days ago. When I try and connect I get the following error message: "iTunes could not connect to the iTunes Store. The network connection was reset. Make sure your network connection is active and try again."
My Network Connection is active. Nothing has changed on my computer that I am aware. So why all of a sudden can I not connect? I have been on the support pages and found nothing useful. I have tried the Network Diagnostice which just confirms at the bottom:
"Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out."
Help someone please??

ok, back again...
I have called and spoken to a technician at the Apple Help desk here in Australia.
He told me that it seems that the security settings have been changed for the itunes store which is why majority of us are unable to access it. He told me to go and disable all Anti-Virus, Firewall and Pop Up software and this should help...I then told him that I am using itunes from work and I don't have any authority to do this!
I have expressed that Apple are losing business and I also told him that there are alot of unhappy itunes users out there. I told him that I will have to consider buying a new MP3 player. He seemed a little concerned at this and went off to speak to someone...
When he came back he told me that the problem we are all having is a FIREWALL problem. If you are getting this error, you need to remove the firewall on your Machine before itunes will let you into the store. I told him I can't do this, and he has pretty much said to me that if that's the case, then I can't access the store.
If anyone has removed the firewall on there computer, but is still having the same issue - can I suggest that you ring Apple in your country and let them know this, I am unable to remove the firewall from Company computers, so there is no chance of getting it working from my machine.
http://www.apple.com/support/contact/phone_contacts.html

Error 501; iTunes store shows no images-only underlined links/question mark

When I open iTunes store, the images show only as boxes with question marks and the text shows as an underlined blue link. When I click on anything I get a Error 501 message. My iTunes library and connection with iPod are unaffected.
I have tried to uninstall iTunes and Quicktime. I have tried uninstalling everything related to Apple/iTunes (including Bonjour) and reinstalling Quicktime by itself (was successful). Everytime I reinstall iTunes, the store appears the same way and is inaccessible. Please help!!

I have the same problem with our system. I contacted the Apple Help Department and they tried to help me via email (same fixes, uninstall, reinstall - same problem), but the problem persists. I can't preview the songs either and would like Apple to step up and help us all out!

Error with Itunes store.

I'm having trouble with itunes latly. I can access my account but can't get to the home menu or music est. I also can connect my ipod.
I've recently updated to version 10.4.
I've run a diagnostic and this is what came up:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Alienware Aurora
iTunes 10.4.0.80
QuickTime 7.6.9
FairPlay 1.12.20
Apple Application Support 2.0.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 00DEAAA80EF78510
Current user is not an administrator.
The current local date and time is 2011-07-28 15:45:33.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 5670
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.4.0.80 (x64) is currently running.
iTunesHelper 10.4.0.80 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {DE15643F-6F47-4B90-9DE2-80C47FBD1C9C}
Description:    Killer Xeno NDIS EDGE Interface
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 17:00:00 1969
Lease Expires:    Wed Dec 31 17:00:00 1969
DNS Servers:
Adapter Name:    {D88B6FD4-4703-474B-94BA-723492D738D7}
Description:    Broadcom NetLink (TM) Gigabit Ethernet
IP Address:    192.168.1.100
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Thu Jul 28 04:27:18 2011
Lease Expires:    Fri Jul 29 04:27:18 2011
DNS Servers:    24.116.2.50
        24.116.2.34
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Disabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-07-28 15:42:54.
I just want to know if it's just me or if the store is down itself?

I have been recieving the same error for the last three days (Feb '08) I can access every part of the iTunes store except shopping cart. I get the same message on two different PC's.
I have been using Shopping Cart as a "wishlist" and really dont want to have the contents cleared as I cant remember everything I've put in there. This bug seems fairly prominent on Apples part based on the number of posts about it in the forums.
Can someone point me to a good source of info on a fix for this?

Many Errors in iTunes Store

I have been using iTunes since it came out and I have to say, there have been very few errors. However a few days ago I started to notice many errors on the iTunes Store. Songs that cant be bought and show error. Sessions times out. When you are on a page in the Store, if you go to Music and back to the Store the page you were on is no longer there... Anyone else having these problems?

Not that I have a solution, but I do have exactly the same problem here - so at least you know that you're not alone.

HT203200 I am getting error from Itunes store, what does this mean?

I am getting an error message from the Itunes Store. The error: Ox80092013, what does this mean? I cannot access my account.

This site provides more information. Best for older machines. Note, serial number is sent in the clear.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
or
This site provides more information, but lacks security too.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html
( hint by K Shaffer )

Typo error in iTunes store categories

Browsing the iTunes Store using the category interface shows a typo in the subcategory column. Shouldn't that be "Loading Subcategories"?
Attention to detail, folks! Apple doesn't do typos.

Does this error happen on other computers with iTunes?
Does this error happen if you created a new user account and opened up iTunes and accessed the store?
What kind of Internet connection do you have?
Have you ever had iTunes on your computer before?
And are you using any Antivirus or Security Software?
A similar error you may get is
iTunes for Windows: Error -9812 when accessing the iTunes Store
http://docs.info.apple.com/article.html?artnum=301520

5002 - Error In itunes Store - Try Again Later?

New to iTunes, Windows7 - Logging in to iTunes Store - I get 5002 error. Should I just do what's suggested and "Try again later" ? My Apple ID is good on the website and I was able to change my password, rebooted my computer and even obtained this support forum id. I just keep getting the 5002 error when logging in to the iTunes store. Help !

So you already followed these steps?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.
If you have I'd try calling AppleCare back and telling the it is error 5002 and already tried troubleshooting steps as listed in TS3297 and that you have already tried to email iTunes support and have yet to recieve a response.

Error in iTunes Store Power Search

Hi and thanks in advance for your assistance. I need to research songs and artists and have been trying to do this via the iTunes store Power Search.
Problem is that when I type in an artist name and hit "search", I immediately get this error message:
We could not complete your iTunes Store request. An unknown error occurred (-50).
There was an error in the iTunes Store. Please try again later.
I press OK and then do the search again immediately. On the 2nd search, I get results. This is very consistent.
It doesn't happen on another co-workers computer, but it happens on a different co-workers computer.
Any help is GREATLY appreciated!

I'm experiencing an error involving power search as well, however my error is not numbered. I attempt to search for a song, artist, album, and composer anything and iTunes will appear as if its searching then a window will pop up informing me:
We could not complete your iTunes Store request. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again.
Everything is in order on my computer itself, my connection is in perfect order and is active and alive. I have been receiving the message above for at least a week.
Windows XP
Windows XP

Error in itunes store

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