Error in material mapping  between R/3 and CRM

Dear community,
  In our landscape we have a SAP CRM system (Release 4, SP10) and a SAP R/3 system (Release 6.20). We try to create a mapping for a standard R/3 field, from the material master with a custom defined attribe on the CRM.
  The material field is the <b>Old Material Number</b> (MARA-BISMT) which exist on the standard sap interface. When we try to change or create a material then an error occured on the BDocs with the following error messages :
  1. Change data on set ZPRODUCT_INFO in the original system CRTCLNT400
  2. Validation error occurred: Module COM_PRODUCT_MAT_VALIDATE, BDoc type PRODUCT_MAT.
  The development that have been made is based on known SAP guide with title "<b>CRM Products: Customer Enhancements for Downloading and Uploading Product Master Data</b>".
  Does anyone know how we can solve the problem ?
  Thanks in advance

Hello John,
Sorry I can't help you with your problem. I'm having problems getting hold of the document that you mention: "<b>CRM Products: Customer Enhancements for Downloading and Uploading Product Master Data</b>" It used to be in the service market place and is referenced on a number of OSS notes. But is no where to be found.
Thanks
Peter

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