Error in RAR while approving request from CUP

Dear GRC Gurus,
I am getting error while approving request in CUP for RAR. Checked the related threads for this issue but still not getting any solution.
Connectors are working fine. Also web service URL is maintained correctly and password for the same is working fine in backend.
Error message is
Risk analysis failed: Exception in getting the results from the web service : Service call exception; nested exception is: java.rmi.RemoteException:
Pl help.
Regards,
Muskaan

Hi ,
You need to clarify what you are trying to do, type of request, timeout time, moment it fails...
If you are referring to the RAR SOD web-service call from CUP, the timeout defined may be too short, problems on the web service/backend connectors configuration or performance/resources available. I advise you to see the SAP Notes below.
Troubleshoot issues with risk analysis, see the SAP Notes 1136379, 1049058, 1145700, 1234807, 1085586, 1061088, 1003239, and 1166368.
This is the most common issue between CUP and RAR when running the SOD analysis, and some times the only solution is to improve the performance of the server with more memory/processor.
Regards,
N

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