Error in remove program

Hi.
1) i installed a software and i want to remove it , but during removinging this error is displaying : removing failed.
2) when my phone is turning on tries to install a program then display ths message : untrusted software found on phone memory ... how do i can solve this problems?

You obviously installed something of dubious quality.
Judging by the error messages you're getting I'd say that you have a S60 phone. Your best chance of clearing any corruption out now is to soft-reset the phone.
First back up your contacts, messages and calendar items using PC Suite because they are going to be erased along with all the applications you've installed (including the problem application).
Next, from standby, dial *#7370#. You will be prompted for your security code. The default on Nokia handsets is 12345 so that's what it'll be on yours unless you've changed it.
Finally, restore the backup you made earlier and then reinstall the applications and themes you use.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Similar Messages

  • Windows XP, removed bonjour in add/remove program. Now have an error message - APAgent.exe - Unable to Locate Component

    Windows XP:  removed bonjour by accident in the add/remove program.  Now, everytime i log on, i get an error message that reads.
    APAgent.exe - Unable To Locate Component
      This application has failed to start because dnssd.dll was not found.  Re-installing the application may fix this problem.
    Tried reloading my Airport Extreme CD, but no luck.
    Googled this error & got nowhere.  How can i get fix this annoying error message?

    Which Bonjour were you using, daniel? The Bonjour Print Services type, or the one that comes bundled with iTunes?

  • I recently downloade Firefox v6.0 but had to remove it via the Control Panel Add/Remove Program. When I tried to re-install it I keep getting an error messsage that said that I had to reboot to fully remove the previous copy of v6.0.

    I recently downloade Firefox v6.0 but had to remove it via the Control Panel>Add/Remove Program. When I downloaded v6.0 again and tried to re-install it I keep getting an error messsage that said that I had to reboot to fully remove the previous copyof v6.0. However when I did reboot I get the same error message. I'm sort of stuck in a loop and can't figure out how I can re-install v6.0. I am running Windows XP on a Dell Inspiron 9300 laptop.

    Please do the following.
    Click '''Help '''| '''Check For Updates'''. The option to update should appear and version 3.6.17 should download and install.
    However, sometimes things go pear-shaped and you get version 3.5.19. If that happens, repeat the same steps to update to 3.6.17.
    Once you have 3.6.17 installed, you'll get the opportunity to update to the current version which is 4.0.1 ''Please don't do that for the moment because you first of all have to update your plugins''. To do the latter, please do the following.
    Go to http://www.java.com/en/ and install the latest version of Java.
    Update Adobe Shockwave for Director via http://get.adobe.com/shockwave/
    Update Adobe Flash via http://get.adobe.com/flashplayer/
    Update Adobe Reader via http://get.adobe.com/reader/?promoid=BUIGO
    For security details regarding the Adobe updates, see: http://www.adobe.com/support/security/advisories/apsa11-02.html
    Once you've updated all those, go to '''Help '''| '''Check For Updates '''again to update to version 4.0.1

  • Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel...

    I have done all the steps that I could find, and I am still having this issue...can someone help me please?
    Here is the diagnostics test I just ran as well. Not sure why it wont read my ipod either.
    Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
    Dell Inc. Inspiron 1525
    iTunes 11.1.5.5
    QuickTime not available
    FairPlay 2.5.16
    Apple Application Support 3.0.1
    iPod Updater Library 11.1f5
    CD Driver Not Available
    CD Driver DLL Not Available
    Apple Mobile Device 7.1.1.3
    Apple Mobile Device Driver 1.62.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 00D5BEA809F38F28
    Current user is an administrator.
    The current local date and time is 2014-04-05 12:39:11.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {F45D6408-EDE8-4F4F-8BDF-AE815F918114}
    Description:            Dell Wireless 1505 Draft 802.11n WLAN Mini-Card
    IP Address:             192.168.0.16
    Subnet Mask:          255.255.255.0
    Default Gateway:    192.168.0.1
    DHCP Enabled:      Yes
    DHCP Server:         192.168.0.1
    Lease Obtained:     Sat Apr 05 12:21:08 2014
    Lease Expires:       Sat Apr 05 13:21:08 2014
    DNS Servers:         68.105.28.12
                                    68.105.29.12
                                    68.105.28.11
    Adapter Name:        {8F15FB4D-2EE6-4690-A8E7-82ACBF7A4F1E}
    Description:            Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
    IP Address:             0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:      Yes
    DHCP Server:        
    Lease Obtained:     Wed Dec 31 17:00:00 1969
    Lease Expires:       Wed Dec 31 17:00:00 1969
    DNS Servers:        
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2014-04-05 12:38:45.
    **** CD/DVD Drive Tests ****
    LowerFilters: PxHelp20 (2.0.0.0),
    No drivers in UpperFilters.
    Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
    **** Device Connectivity Tests ****
    iPodService 11.1.5.5 is currently running.
    iTunesHelper 11.1.5.5 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Most Recent Devices Not Currently Connected:
    iPod touch (4th generation) running firmware version 6.0.1
    Serial Number:       CCQH8BRSDT77
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    CD Driver Not Available
    CD Driver DLL Not Available
    With that one, I'd start with solution 3 from the following document:
    iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install

  • ITunes 10.5.2 failed on my Windows XP system.  Now my phone is not recognized.  I tried installing manually.  I tried to repair using Add/Remove programs.  Still get errors.

    Attempted update to iTunes 10.5.2 failed on my Windows XP system.  Now my phone is not recognized.  I tried installing manually.  I tried to repair using Add/Remove programs.  Still get errors.

    Try doing it in a WIndows Safe mode - Restart computer and hit F8 key right after your see BIOS check and choose "Safe mode with networking"
    Do the SFC /SCANNOW again.
    If that does not work, whilst in safe mode, download Free Malwarebyte software from CNET's Download.com.  Install, update virus definition then perform a full scan.  Remove if it did find some viruses or trojans.  Restart computer.
    Back to regular windows, do the SFC /SCANNOW again.
    If that doesnot work, check to see if your Hard drive has errors or bad sectors
    GO START BUTTON /COMPUTER, right mouse click OS (C:) and choose "Properties"
    Choose "Tools" tab and under error checking, click "Check Now".
    Make sure "Scan for and attempt recovery of bad sectors" is checked and click start.
    Restart windows will perform the above task to fix errors  This may take hours depends on how big is your Hard Drive
    Good Luck!!.

  • Add/Remove Programs - export to text file?

    Hello,
    I am wondering if it is possible to export a list of everything in add/remove programs to a text file for inventory purposes.
    I have not found any easy method to do this short of copying reg files or installer 3rd party software.  Since the idea is to save time neither of those are viable solutions.
    Does anyone have any ideas?
    -Justin

    You could try this vbs script that lists installed programs and add info to a text file.
    Michael Petersen
    Option Explicit  
    Dim sTitle  
    sTitle = "InstalledPrograms.vbs by Bill James" 
    Dim StrComputer  
    strComputer = InputBox("Enter I.P. or name of computer to check for " & _  
                           "installed software (leave blank to check " & _  
                           "local system)." & vbcrlf & vbcrlf & "Remote " & _  
                           "checking only from NT type OS to NT type OS " & _  
                           "with same Admin level UID & PW", sTitle)  
    If IsEmpty(strComputer) Then WScript.Quit  
    strComputer = Trim(strComputer)  
    If strComputer = "" Then strComputer = "." 
    'Wscript.Echo GetAddRemove(strComputer)  
    Dim sCompName : sCompName = GetProbedID(StrComputer)  
    Dim sFileName  
    sFileName = sCompName & "_" & GetDTFileName() & "_Software.txt" 
    Dim s : s = GetAddRemove(strComputer)  
    If WriteFile(s, sFileName) Then 
      'optional prompt for display  
      If MsgBox("Finished processing.  Results saved to " & sFileName & _  
                vbcrlf & vbcrlf & "Do you want to view the results now?", _  
                4 + 32, sTitle) = 6 Then 
        WScript.CreateObject("WScript.Shell").Run sFileName, 9  
      End If 
    End If 
    Function GetAddRemove(sComp)  
      'Function credit to Torgeir Bakken  
      Dim cnt, oReg, sBaseKey, iRC, aSubKeys  
      Const HKLM = &H80000002 'HKEY_LOCAL_MACHINE  
      Set oReg = GetObject("winmgmts:{impersonationLevel=impersonate}!\\" & _  
                  sComp & "/root/default:StdRegProv")  
      sBaseKey = "SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\" 
      iRC = oReg.EnumKey(HKLM, sBaseKey, aSubKeys)  
      Dim sKey, sValue, sTmp, sVersion, sDateValue, sYr, sMth, sDay  
      For Each sKey In aSubKeys  
        iRC = oReg.GetStringValue(HKLM, sBaseKey & sKey, "DisplayName", sValue)  
        If iRC <> 0 Then 
          oReg.GetStringValue HKLM, sBaseKey & sKey, "QuietDisplayName", sValue  
        End If 
        If sValue <> "" Then 
          iRC = oReg.GetStringValue(HKLM, sBaseKey & sKey, _  
                                    "DisplayVersion", sVersion)  
          If sVersion <> "" Then 
            sValue = sValue & vbTab & "Ver: " & sVersion  
          Else 
            sValue = sValue & vbTab   
          End If 
          iRC = oReg.GetStringValue(HKLM, sBaseKey & sKey, _  
                                    "InstallDate", sDateValue)  
          If sDateValue <> "" Then 
            sYr =  Left(sDateValue, 4)  
            sMth = Mid(sDateValue, 5, 2)  
            sDay = Right(sDateValue, 2)  
            'some Registry entries have improper date format  
            On Error Resume Next   
            sDateValue = DateSerial(sYr, sMth, sDay)  
            On Error GoTo 0  
            If sdateValue <> "" Then 
              sValue = sValue & vbTab & "Installed: " & sDateValue  
            End If 
          End If 
          sTmp = sTmp & sValue & vbcrlf  
        cnt = cnt + 1  
        End If 
      Next 
      sTmp = BubbleSort(sTmp)  
      GetAddRemove = "INSTALLED SOFTWARE (" & cnt & ") - " & sCompName & _  
                     " - " & Now() & vbcrlf & vbcrlf & sTmp   
    End Function 
    Function BubbleSort(sTmp)  
      'cheapo bubble sort  
      Dim aTmp, i, j, temp  
      aTmp = Split(sTmp, vbcrlf)    
      For i = UBound(aTmp) - 1 To 0 Step -1  
        For j = 0 to i - 1  
          If LCase(aTmp(j)) > LCase(aTmp(j+1)) Then 
            temp = aTmp(j + 1)  
            aTmp(j + 1) = aTmp(j)  
            aTmp(j) = temp  
          End if  
        Next 
      Next 
      BubbleSort = Join(aTmp, vbcrlf)  
    End Function 
    Function GetProbedID(sComp)  
      Dim objWMIService, colItems, objItem  
      Set objWMIService = GetObject("winmgmts:\\" & sComp & "\root\cimv2")  
      Set colItems = objWMIService.ExecQuery("Select SystemName from " & _  
                                             "Win32_NetworkAdapter",,48)  
      For Each objItem in colItems  
        GetProbedID = objItem.SystemName  
      Next 
    End Function 
    Function GetDTFileName()  
      dim sNow, sMth, sDay, sYr, sHr, sMin, sSec  
      sNow = Now  
      sMth = Right("0" & Month(sNow), 2)  
      sDay = Right("0" & Day(sNow), 2)  
      sYr = Right("00" & Year(sNow), 4)  
      sHr = Right("0" & Hour(sNow), 2)  
      sMin = Right("0" & Minute(sNow), 2)  
      sSec = Right("0" & Second(sNow), 2)  
      GetDTFileName = sMth & sDay & sYr & "_" & sHr & sMin & sSec  
    End Function 
    Function WriteFile(sData, sFileName)  
      Dim fso, OutFile, bWrite  
      bWrite = True 
      Set fso = CreateObject("Scripting.FileSystemObject")  
      On Error Resume Next 
      Set OutFile = fso.OpenTextFile(sFileName, 2, True)  
      'Possibly need a prompt to close the file and one recursion attempt.  
      If Err = 70 Then 
        Wscript.Echo "Could not write to file " & sFileName & ", results " & _  
                     "not saved." & vbcrlf & vbcrlf & "This is probably " & _  
                     "because the file is already open." 
        bWrite = False 
      ElseIf Err Then 
        WScript.Echo err & vbcrlf & err.description  
        bWrite = False 
      End If 
      On Error GoTo 0  
      If bWrite Then 
        OutFile.WriteLine(sData)  
        OutFile.Close  
      End If 
      Set fso = Nothing 
      Set OutFile = Nothing 
      WriteFile = bWrite  
    End Function 
    Deploy deploy deploy

  • Cannot uninstall I tunes. In control panel add and remove programs it will not give me the option to remove any of the I tunes. In program files it tells me access denied to remove any of the related items. I have tried using the removal methods from i tu

    My i tunes will not work at all. I have tried all the steps given to remove my I tunes player but in my control panel, add and remove programs it does not give me an option to remove any of the apple/ I tunes. I tried to go to program files and remove all the files but access is denied. This all started about 1 1/2 years ago and with every i tunes update i got more and more errors or problems until it stopped working. At one time i could remove and reinstall i tunes to try to fix it but now i cannot do anything. I believe one of the last  was i could not open i tune because it was being used or was on another network, not 100% sure its been so long and frustrating I quit trying 6 months ago. Hopefully someones got some help !!!
    Thanks I appreciate your time; Philip

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Windows App Certification Kit - Test Fails for Validate Desktop App at "Write appropriate Add/Remove Program values"

    Hi,
    I am trying to validate a .Net Framework 4 WinForms application for use in the Microsoft Partner Network portal.
    I am using Windows App Certification Kit 3.4 for Windows 8.1 , and the Validate Desktop App option.
    To build the package I am using InstallShield 2012 SPR Limited Edition (for Visual Studio), and the validation fails
    only with the following error (please also see the attached image):
    Clean reversible install test: Failed to Write appropriate Add/Remove Program values
    Error Found: The registry population test detected the following error: app didn't create the required registry entries.
    A non-optional value 'DisplayName' is missing or invalid (same for 'Publisher', 'ProductVersion')
    Please note that I have filled in all the publisher/product details in the InstallShield project, on the General Information page.
    Also I have tried to use the Microsoft Visual Studio Installer Project for VS2013, and the validation failed with the exact same error.
    (https://visualstudiogallery.msdn.microsoft.com/9abe329c-9bba-44a1-be59-0fbf6151054d)
    Any help would be very appreciated.
    Thank you.

    You may need to add the necessary info to the app’s Windows Installer package so it can configure Add/Remove Programs in Control Panel correctly. Setting these properties automatically writes the corresponding values into the registry. From the picture,
    you are missing some necessary information about your desktop app.
    Also You need the correct admin permissions to write to the registry.
    Please refer to this thread:
    http://stackoverflow.com/questions/21182856/windows-app-certification-kit-test-result-app-didnt-create-the-require-regist
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Error message c:\program files (x86)\itunes\ituneshelper.exe   r6034

    can not log into itunes, get the following error message:  c:\program files (x86)\itunes\itunes help.exe
    R6034
    I have uninstalled and reinstalled and still unable to login

    Apple's advice on this issue can now be found here: TS5376: iTunes 11.1.4 for Windows: Unable to install or open.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See the user tip Backup your iTunes for Windows library with SyncToy for a suggested strategy.
    If you have difficulty downloading the iTunes setup file try clearing your browser's cache or using an alternate browser.
    If content is missing from the library following the repair see Empty/corrupt iTunes library after upgrade/crash.
    For device connectivity issues following the repair see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
    MobileMe is a discontinued service and should be removed if present. See HT2992: MobileMe: Uninstalling the MobileMe Control Panel for Windows for details.
    tt2

  • Hierarchy load - Error RSAR 683 Syntax error in generated program, row 0

    Hi guys,
    When I load the hierarchy on ZMATERIAL (load from 0MATERIAL hierarchy - source system BW), I have this error message : RSAR 683 Syntax error in generated program, row 0.
    I have found several SAP notes, especially [Sap Note 944842|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bw_whm/~form/handler], but the implementation on our system does not change anything.
    We are working on BW3.5 SP12.
    Can anyone could tell me what to do ?
    Will this issue be solved once we upgrade until SP18 as it is mentionned in the SAPNote ?
    Thanks,
    Alexandra
    Edited by: Alexandra Guillaux on Apr 1, 2009 4:36 PM

    Hello Alex,
    after implementing the corrrection part of note 944842 via SNOTE, plaese also:
    1. replicate datasource
    2. activate transfer structure (report RS_TRANSTRU_ACTIVATE_ALL)
    3. activate infoobject   (make dummy change to description
    of infoobject etc, save and activate it, remove change and save and
    activate it again).
    Hope it could resolve the incident.
    Thank you & Best regards,
    Vince

  • I tried to download the latest upgrade and got the following: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 193).  Program Files/Common Files/Apple/Apple Application Support\ApplePushService.dll

    I tried to download the latest upgrade and I got a message telling me "The application or DLL ProgramFiles/CommonFiles/Apple/Applie Application Support\ApplePushService.dll is not a valid Windows image. Please check this against your installation diskette." and then below that another message "iTunes was no installed correctly. Please reinstall iTunes. Error 7 (Windows error 193).  I tried reinstalling and it still will not work.

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • I ran an iTunes update.  It failed with the message  System Error.  The program can't start because MSVCR80.DLL is missing from your computer.  Try reinstalling the program to fix this problem.   I tried reinstalling but get the same message.

    I ran an iTunes update.  It failed with the message  "System Error.  The program can't start because MSVCR80.DLL is missing from your computer.  Try reinstalling the program to fix this problem."   I tried reinstalling but get the same message.  I looked in my Recycle Bin for that file name but there is none there.  Is this a new file that iTunes wants?

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99683)

  • Can't download itunes update.  Keep getting this error message:  THe program can't start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem

    Can't download itunes update.  Keep getting this error message:  THe program can't start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem

    I researched the advice on the link provided by b noir as well as very similar advice from apple support: http://support.apple.com/kb/TS5376. It worked for me (for now).
    Some things of note:
    I did all of the things requested by the link I provided
    My computer WOULD NOT uninstall Apple Mobile Device Support. I had to manually remove the folder (also as instructed by the url)
    I also uninstalled MobileMe. Was a little different than removing the other apps. Follow instructs provided here: http://support.apple.com/kb/HT2992
    I did not uninstall iCloud
    I have to admit it was a bit scary removing all those things. Is important to note that when re-installing Apple, follow steps to do so as Administrator (the right-click thingy and whatnot).
    Hope this helps!

  • Hpqdirec.exe – System error. The program can't start because ATL90.DLL is missing from your compute

    Hello,
    The following has only transpired recently. It concerns Windows 7 and my C6380 All-In-One.
    It appears to be a registry issue. I am experienced and have tried even more than that listed below.
    On launching the "HP Solution Centre", I receive the following error message:-
    “Hpqdirec.exe – System error.  
    The program can’t start because ATL90.DLL is missing from your computer. Try reinstalling the program to fix this problem."
    Are you able to advise on how I can resolve this issue. Clearly, I want to avoid a complete clean install of my PC.
     What I have tried
    - Complete Install, Reboot, Install of the HP Software
    - Restore points
    - Running virus scanners
    - Windows "Start-up Repair"
    , - Running RegZooka

    I can think of a couple of possibilities here.
    One, if this was an upgrade from XP or Vista, then it is possible that the file is just not there in the operating system. Or if some other uninstallation removed it unknowingly. Not likely but possible.
    More likely, some sort of security software (firewall/antivirus/malware) blocked part of the installation. This could result in missing HP items and/or missing linkage to operating system necessities. You might try reinstalling with the security software disabled or off completely. At the minimum, with options to allow the HP installation full access during the install.
    Hope that helps.
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • HT1925 I downloaded the latest version of Itunes last night.  I uninstalled all the apple products in order but the new version won't load.  I keep getting a runtime error R6034 ProgramC:\Program files\Itunes/itunes.exe made attempt to load C runtime libr

    Can't get the latest vesion of Itunes to download correctly.  I keep getting a runtime error R6034.  I tried uninstalling all the apple components in the order given. anyone having any good advice to solve my problem?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.

Maybe you are looking for