Error in service desk while message processing.

Dear Basis Guru,
I have tried to configure the standarad servie desk scenario in solution manager 7.0 EHP1 stack 22.
         The end users are able to raise the message ( both without sap gui and from sap gui )
         Messages are properly getting routed to support teams.
         Message processesor is able to process the mesage ( can reply , can change the status of message ) from sap gui    only .
But message processor is not able to process the message without sap gui ( thorough web link ).
Link - http://solprodhml.hmldm.com:8003/sap/bc/webdynpro/sap/ags_workcenter?sap-client=113
When mssage processor try to change status or propiry through web link following error occurs .
The URL http://solprodhml.hmldm.com:8003/sap/bc/webdynpro/sap/ags_incident_trans was not called due to an error.
Note
The following error text was processed in the system HSP : Could not find attribute ATTR_00000001
The error occurred on the application server SOLPRODHML_HSP_03 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: IF_WD_CONTEXT_NODE_INFO~GET_ATTRIBUTE of program CL_WDR_CONTEXT_NODE_INFO======CP
Method: IF_WD_CONTEXT_ELEMENT~GET_ATTRIBUTE of program CL_WDR_CONTEXT_ELEMENT========CP
Method: UPDATE_BP_EVENT of program /1BCWDY/B33K1JXKX4WX14T8Y3RC==CP
Method: IF_WDR_VIEW_DELEGATE~WD_INVOKE_EVENT_HANDLER of program /1BCWDY/B33K1JXKX4WX14T8Y3RC==CP
Method: INVOKE_EVENTHANDLER of program CL_WDR_DELEGATING_VIEW========CP
Method: FIRE_EVENT of program CL_WDR_COMPONENT==============CP
Method: IFWDR_INTERNAL_API~RAISE_EVENT of program SAPLWDR_RG_PROXY_FACTORY
Method: IF_COMPONENTCONTROLLER~FIRE_UPDATE_BP_DETAIL_EVT of program /1BCWDY/B33K1JXKX4WX14T8Y3RC==CP
Method: REFRESH_ONE_ORDER_OBJECT of program /1BCWDY/B33K1JXKX4WX14T8Y3RC==CP
Method: IF_COMPONENTCONTROLLER~REFRESH_ONE_ORDER_OBJECT of program /1BCWDY/B33K1JXKX4WX14T8Y3RC==CP
In system st22 shows following dump : -
Runtime Errors         UNCAUGHT_EXCEPTION
Exception              CX_WD_CONTEXT
Client.............. 113
User................ "KPIT_PR2"
Language Key........ "E"
Transaction......... " "
Transactions ID..... "2A02CFE040A5F108B31F18A905457F24"
Program............. "CL_WDR_CONTEXT_NODE_INFO======CP"
Screen.............. "SAPMHTTP 0010"
Screen Line......... 2
Information on Caller ofr "HTTP" Connection:
Plug-in Type.......... "HTTP"
Caller IP............. "192.168.0.145"
Caller Port........... 8003
Universal Resource Id. "/sap/bc/webdynpro/sap/ags_incident_trans"
Please help
Thanks,
Rusi123

Hi
Please find the reply in Bold :
What Sol Man release are you workin on?
SAP Solution Manager 4.0
What kind of characters get truncated?
General message characters (English alphabets)... is this because of length constraint?
Are you working on a unicode system?
Yes
Does this happen while creating messages from a satellite system or from within Sol Man?
When user creates messge in SAP ECC 6.0 , then the sme of the last characters of each row gets truncated.
Best regards
Sarang

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