Error in Starting liveCache

Question

Hello there,
    When starting our liveCache in LC10, I encountered an error message stating that "ERROR DBMCLI COMMANDEXECUTE_ERROR when starting liveCache LC1 on server". But nevertheless, the liveCache status turned green. I read the logs in Messages --> Logs --> History and found the following messages: (i replaced the actual password with <b><password of SAPLC1>)</b>
START *****************************
liveCache LC1 (restart)
Thu 09/13/2007
01:23 PM
installation path = c:\sapdb\lc1\db
OK
OK
DBMServer 7.6.00   Build 029-123-130-265
starting LC1 into ONLINE
OK
Creating liveCache application procedures
ERR
-24964,ERR_EXECUTE: error in program execution
3,""c:\sapdb\lc1\db\bin\x_python" "c:\sapdb\lc1\db\env\lapps.py" -R "c:\sapdb\lc1\db" -d LC1 -u SUPERDBA,*"
Installing APPS
Traceback----
  File "c:\sapdb\lc1\db\env\installib.py", line 410, in connectAndInstall
    installRoutine (session, options)
  File "c:\sapdb\lc1\db\env\lapps.py", line 43, in install
    "APPS"
  File "c:\sapdb\lc1\db\env\installib.py", line 172, in include
    install (session, options)
  File "c:\sapdb\lc1\db\env\APPS.py", line 75, in install
    loaderCmd (session, 'USE USER %s %s' % (sapuser[0], sapuser[1]))
Command----
USE USER saplc1 <password of SAPLC1>
Error----
loader.LoaderError: [-25008] Logon failure; previous user's (SUPERDBA) connection was restored.
ERROR : liveCache LC1 not started
Thu 09/13/2007
01:24 PM
END ******************************
START *****************************
liveCache LC1 (shutdown)
Thu 09/13/2007
01:31 PM
installation path = c:\sapdb\lc1\db
OK
DBMServer 7.6.00   Build 029-123-130-265
stopping LC1
OK
liveCache LC1 successfully stopped.
Thu 09/13/2007
01:31 PM
END ******************************
START *****************************
liveCache LC1 (restart)
Thu 09/13/2007
01:31 PM
installation path = c:\sapdb\lc1\db
OK
OK
DBMServer 7.6.00   Build 029-123-130-265
starting LC1 into ONLINE
OK
Creating liveCache application procedures
ERR
-24964,ERR_EXECUTE: error in program execution
3,""c:\sapdb\lc1\db\bin\x_python" "c:\sapdb\lc1\db\env\lapps.py" -R "c:\sapdb\lc1\db" -d LC1 -u SUPERDBA,*"
Installing APPS
Traceback----
  File "c:\sapdb\lc1\db\env\installib.py", line 410, in connectAndInstall
    installRoutine (session, options)
  File "c:\sapdb\lc1\db\env\lapps.py", line 43, in install
    "APPS"
  File "c:\sapdb\lc1\db\env\installib.py", line 172, in include
    install (session, options)
  File "c:\sapdb\lc1\db\env\APPS.py", line 75, in install
    loaderCmd (session, 'USE USER %s %s' % (sapuser[0], sapuser[1]))
Command----
USE USER saplc1 <password of SAPLC1>
Error----
loader.LoaderError: [-25008] Logon failure; previous user's (SUPERDBA) connection was restored.
ERROR : liveCache LC1 not started
Thu 09/13/2007
01:31 PM
END ******************************
Another thing is, the actual password is not the same password I changed in DBMGUI and in Integration. Can you please help me with this error and -24964,ERR_EXECUTE: error in program execution keeps appearing in the logs.
Thank you.

Answer 1

Hello Deanna Mariel Marasigan,
-> please check which user you set for LCA connection in LC10 -> Integration.
    You wrote, that it's SAPLC1. Correct?
-> run the SQL statement as superdba user & check if this user is listed:
select * from domain.users
-> To make sure that the lcinit script works with the correct Standard liveCache
user then you should run the commands to check the
liveCache user in the upc container:
In a dbmcli session (e.g. in LC10 -> liveCache:Monitoring -> Tools)
sql_execute user-type=SAP select user from dual
Should return this user - SAPLC1
When an error returns ( unknown user/password ), then no user is set or wrong password.
To set the new password for Standard user in the upc container run:
dbmcli -d LC1 -n <LC-server> -u control,<control> user_sap SAPLC1,<pwd-new>
( please see the SAP note 616555 for more details ).
This sets the new user/pwd in the upc container.
After that the above command should return the user.
Restart the liveCache in the LC10 transaction.
Thank you and best regards, Natalia Khlopina