Error in submitting a new request on concurrent process managers

Hi
When I try to submit a new request 'Active Users' or 'Active Responsibilites and Users' , I get the phase as "completed" and the status "Erro"
I checked the log and found the following message:
Xlib: connection to "nmcretek01:0.0" refused by server
Xlib: Invalid MIT-MAGIC-COOKIE-1 key
REP-3000: Internal error starting Oracle Toolkit.
REP-0069: Internal error
REP-57054: In-process job terminated:Terminated with error:
Program exited with status 1
Concurrent Manager encountered an error while running Oracle*Report for
your concurrent request 321832.
Some info about my platform and Server:
EBS R12 on AIX 5L, server name 'nmcretek01'
sigle node,single user Installation
Please advise what should be done!
thank you in advance

Jane,
Please verify the DISPLAY on the server as follows:
- Issue "xhost +" as root user
- Issue "xclock" as applmgr user --> Make sure you can display the clock
If the above does not work, please set the DISPLAY properly in the application context file and run AutoConfig.
More details can be found in the following notes:
Note: 364838.1 - Quick Checks for REP-3000: Internal Error Starting Oracle Toolkit
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=364838.1
Note: 200474.1 - Comprehensive REP-3000 Troubleshooting and Overview Guide
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=200474.1

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12-View Log .. :
Human Resources: Version : 11.5.0
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
KU_PAYSLIB module: KU_PAYSLIB
Current system time is 31-MAR-2010 23:29:55
+-----------------------------
| Starting concurrent program execution...
+-----------------------------
Arguments
TIME_PERIOD_ID='442'
ORGANIZATION_ID='1424'
Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
American_America.AR8MSWIN1256
stat_low = 84
stat_high = 0
emsg:was terminated by signal 4
Start of log messages from FND_FILE
End of log messages from FND_FILE
Program was terminated by signal 4
Concurrent Manager encountered an error while running Oracle*Report for your concurrent request 3192426.
Review your concurrent request log and/or report output file for more detailed information.
Executing request completion options...
Finished executing request completion options.
Concurrent request completed
Current system time is 31-MAR-2010 23:29:56
12-When i change the output format to XML it completes with 'Normal Status' but , the next Log is appearing :
Human Resources: Version : 11.5.0
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
KU_PAYSLIB module: KU_PAYSLIB
Current system time is 31-MAR-2010 23:36:19
+-----------------------------
| Starting concurrent program execution...
+-----------------------------
Arguments
TIME_PERIOD_ID='442'
ORGANIZATION_ID='1424'
Environment will now switch to UTF-8 code-set.
Parts of this log file may not display correctly
as a result. This is an expected behavior.
XML_REPORTS_XENVIRONMENT is :
/apps/oracle/testora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
XENVIRONMENT is set to /apps/oracle/testora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
American_America.UTF8
REP-3000: Internal error starting Oracle Toolkit.
Report Builder: Release 6.0.8.28.0 - Production on Wed Mar 31 23:36:20 2010
(c) Copyright 1999 Oracle Corporation. All rights reserved.
Enter Username:
Start of log messages from FND_FILE
End of log messages from FND_FILE
Executing request completion options...
------------- 1) PRINT   -------------
Printing output file.
Request ID : 3192428
Number of copies : 0
Printer : noprint
Finished executing request completion options.
Concurrent request completed successfully
Current system time is 31-MAR-2010 23:36:21
Thanks A lot

>
emsg:was terminated by signal 4
>
For this issue , pl see the solutions in this related thread - Re: The Concurrent Manager and Programs is failing random
>
REP-3000: Internal error starting Oracle Toolkit.
>
This typically indicates that an X server is not running on the Unix server. Pl see these MOS Docs
200474.1 - Comprehensive REP-3000 Troubleshooting and Overview Guide
207532.1 - Troubleshooting Tips for REP-3000 Error when Running PDF/POSTSCRIPT/HTML Reports
Searching on this topic in these forums will also retrieve many hits.
HTH
Srini

Concurrent manager encountered an error while running sql*plus for your concurrent request create internal order

Hi
We have a big problem, We can't create internal orders, when I run the CREATE INTERNAL ORDER, it finish with ERROR:
Concurrent Manager encountered an error while running SQL*Plus for your concurrent request 134980682.
Review your concurrent request log and/or report output file for more detailed information.
this is the log:
+---------------------------------------------------------------------------+
Purchasing: Version : 12.0.0
Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.
POCISO module: Create Internal Orders
+---------------------------------------------------------------------------+
Current system time is 26-JUL-2013 09:21:09
+---------------------------------------------------------------------------+
+-----------------------------
| Starting concurrent program execution...
+-----------------------------
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
Begin create internal sales order
Updating Req Headers
14 Reqs selected for processing
Top of Fetch Loop
Source Operating Unit: 82
Selecting Currency Code
Currency Code : MXP
Selecting Order Type
Order Type ID:1001
Selecting Price List from Order Type
Deliver To Location Id: 196
Inserting Header : 3908784
Getting the customer id
Getting the customer id: 15334
Unhandled Exception : ORA-01403: no data found
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+
Concurrent Manager encountered an error while running SQL*Plus for your concurrent request 134980682.
Review your concurrent request log and/or report output file for more detailed information.
+---------------------------------------------------------------------------+
Executing request completion options...
Output file size:
78
Output is not being printed because:
The print option has been disabled for this report.
Finished executing request completion options.
+---------------------------------------------------------------------------+
Concurrent request completed
Current system time is 26-JUL-2013 09:21:14
+---------------------------------------------------------------------------+
Some suggestion for resolve it??
Thanks & Regards.

In the document 294932.1 Section 4 there are no pre-installation patches or update for OS RedHat LinuxAS4.
When I type echo $LD_ASSUME_KERNEL it doesn't display any value so do I need to set the LD_Assume_Kernal value manually.
If yes, please let me know the path and command to set the kernel value.
Thanks
Amith

Error when submitting GRC request

Hello IDM Gurus, 
We were running into an issue when trying to set up our IDM - GRC integration; when submitting a request to GRC via the AC Validation task the "Submit AC Request" task always encounters an error, but in spite of which the request still gets created on the GRC end; weirdly enough, 2 requests get created each time: 
putNextEntry failed storingcn=TESTUSER,ou=submitrequest,o=grc
Exception from Add operation:javax.naming.CommunicationException: [LDAP: error code 2 - (GRC Submit Request:2:oracle.jdbc.driver.OracleDriver)]; remaining name 'cn=TESTUSER,ou=submitrequest,o=grc'
 
On the GRC end we noticed that we are getting the following error: 
2011-12-05 20:21:32,046 [SAPEngine_Application_Thread[impl:3]_30] ERROR com.sap.security.api.NoSuchUserAccountException: Cannot find user when logonid is null!
com.virsa.ae.service.umi.UMIException: com.sap.security.api.NoSuchUserAccountException: Cannot find user when logonid is null!
 at com.virsa.ae.service.umi.ume.UMESearchUser.getUserById(UMESearchUser.java:304)
 at com.virsa.ae.search.bo.SearchUserBO.getUserById(SearchUserBO.java:198)
 at com.virsa.ae.ejbutil.submitrequest.RequestSubmissionBean.submitRequest(RequestSubmissionBean.java:564)
 at com.virsa.ae.ejb.submitrequest.SubmitRequestEJBBean.getSubmitRequest(SubmitRequestEJBBean.java:45)
 at com.virsa.ae.ejb.submitrequest.SubmitRequestEJBObjectImpl0_0.getSubmitRequest(SubmitRequestEJBObjectImpl0_0.java:119)
2011-12-05 20:21:32,064 [SAPEngine_Application_Thread[impl:3]_30] ERROR com.virsa.ae.core.BOException: Error in Searching Users...
com.virsa.ae.core.BOException: Error in Searching Users...
 at com.virsa.ae.search.bo.SearchUserBO.getUserById(SearchUserBO.java:201)
 at com.virsa.ae.ejbutil.submitrequest.RequestSubmissionBean.submitRequest(RequestSubmissionBean.java:564)
 at com.virsa.ae.ejb.submitrequest.SubmitRequestEJBBean.getSubmitRequest(SubmitRequestEJBBean.java:45)
 at com.virsa.ae.ejb.submitrequest.SubmitRequestEJBObjectImpl0_0.getSubmitRequest(SubmitRequestEJBObjectImpl0_0.java:119)
As a result of this error GRC AC Submit request never completes successfully and so the polling task never starts, instead immediately the pending values are skipped and removed from the user in question. 
 
What are we supposed to set the User data source as within CUP? Is there something else we should be doing to fix this? 
 
Would greatly appreciate your help with trying to fix this! 
 
Thanks a lot in advance! 
 
Best regards,
Sandeep
Edited by: Sandeep Jayendran on Dec 6, 2011 11:22 AM

Hello Gents,
I ran another test and had a look at the VDS Operation log to get more detail around the error; here's an excerpt from the operation log:
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
End element SOAP-ENV:Envelope
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
org.apache.axis.i18n.resource::handleGetObject(empty00)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
NSPop (empty)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
org.apache.axis.i18n.resource::handleGetObject(setMsgForm)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Setting current message form to: FORM_OPTIMIZED (currentMessage is now org.apache.axis.utils.ByteArray)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exit: SOAPPart::saveChanges(): org.apache.axis.utils.ByteArray@7ecd78
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Operations result is:SUCCESS
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Additional message = msgcode=000;msgdescription=Request Created;msgtype=SUCCESS;requestno=92
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Requst number: 92
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exception in GRC WS API call:oracle.jdbc.driver.OracleDriver
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
*** Fetch result code ***
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Info Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Operation result: 2
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Warning Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Exception: (GRC Submit Request:2:oracle.jdbc.driver.OracleDriver)
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Returning: opResult:2,info: ((GRC Submit Request:2:oracle.jdbc.driver.OracleDriver))
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Finished add operation
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
Sending operation result
Time: Tue Dec 13 18:01:43 GMT 2011 Level: All Thread: Thread[3,3,LDAP
Sessions:main_listener_4389] Logger: Plain Message:
Sending response to socket: 63621
Time: Tue Dec 13 18:01:43 GMT 2011 Level: Debug Thread: Thread[3,3,LDAP Sessions:main_listener_4389] Logger: Plain Message:
LDAP Session continues ...
It's the strangest thing, because it seems to send the request across successfully which is how the request is getting created in CUP but after it succeeds it encounters the exception with the GRC WebService call from the API; any ideas why this is happening? how can we possibly fix this?
Would greatly appreciate any insight / advice on this!
Cheers!
Sandeep

Error in submitting a new request on concurrent process managers

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