Error in the PC editor. Continue with the line editor. Word 2010

We have just completed upgrade to ECC6.0 eph4.
We are evaluating new workstion build to depoly windows 7 and office 2010. We are installing SAP GUI 7.2 patch 1 on the workstations. While testing the build, we are finding that when creating/changing texts in VD02 and IW52 long text. That the editor defaults to the line editor. How can we change editor to call Word 2010? From reading SAP notes, SAP 7.20 supports windows 7 and office 2010. Is there a parameter or transaction that needs to be set for the user?
Please advise.
Thanks
Tony Romain
IT System Analyst
Steps:
We open IW52 to service notification, click on long text icon. Screen opens with line editor. When select "Change Editor" in menu, we then see this message.
Error in the PC editor. Continue with the line editor
     Message no. TD754
Diagnosis
     An internal error occurred in the PC editor accessing the text (data
     transport with the data provider).
System Response
     The operation could not be executed in the PC editor.
Procedure
     Contact your PC system administrator.

For MS Word 2010
Implement the code corrections of the note 1452849.
Upload the latest word template from the attachments of note 1091389.
For MS Word 2013
Implement the code corrections of the note 1829008.
Upload the latest word template from the attachments of note 1091389.

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