Error installing Adobe Air Runtime - "Adobe AIR Installer" crashes (mac)

Hi!
My previous version of Adobe AIR was 4.0 and was working fine. However, a recent app needed a later version but I cannot seem to be able to install it. Every time I run the installer, it seems to work just fine, no error is reported. However, the AIR is not installed and crashes with following report:
Process:         Adobe AIR Installer [1726]
Path:            /Volumes/VOLUME/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Identifier:      Adobe AIR Installer
Version:         14.0 (14.0.0.178)
Code Type:       X86 (Native)
Parent Process:  Adobe AIR Installer [1720]
Responsible:     Adobe AIR Installer [1720]
User ID:         0
Date/Time:       2014-09-03 17:17:45.637 +0200
OS Version:      Mac OS X 10.9.4 (13E28)
Report Version:  11
Anonymous UUID:  B6EEA3E4-D95F-CACE-6CE8-757652EEB415
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** CFEqual() called with NULL second argument ***
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation       0x9be5118c CFEqual + 348
1   com.apple.CoreFoundation       0x9beb4f67 __CFPasteboardCopyData + 3415
2   com.apple.CoreFoundation       0x9beb4205 CFPasteboardCopyData + 53
3   com.apple.HIToolbox           0x9705f0a1 isPrefsGetDefaultAsciiKeyboardLayout + 174
4   com.apple.HIToolbox           0x9705eabc isPrefsCreateCacheFromEnabledAndDefaultInputSources + 23
5   com.apple.HIToolbox           0x9705e47d islGetInputSourceListWithAdditions + 143
6   com.apple.HIToolbox           0x9705e3d1 TSMGetInputSourceCountWithFilteredAdditions + 44
7   com.apple.HIToolbox           0x9705d7e2 TISCreateInputSourceList + 101
8   com.apple.HIToolbox           0x9705d1c1 SyncHandwritingHotKey + 148
9   com.apple.HIToolbox           0x9705c128 _FirstEventTime + 1349
10  com.apple.HIToolbox           0x9705ba82 RunCurrentEventLoopInMode + 40
11  com.apple.HIToolbox           0x9705b777 ReceiveNextEventCommon + 163
12  com.apple.HIToolbox           0x9705b6bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
13  com.apple.AppKit               0x9111e349 _DPSNextEvent + 1602
14  com.apple.AppKit               0x9111d870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
15  com.apple.AppKit               0x9111015c -[NSApplication run] + 727
16  com.adobe.AIR                 0x05202d8c 0x5200000 + 11660
17  com.adobe.AIR                 0x0520318e 0x5200000 + 12686
18  libobjc.A.dylib               0x93e4b2af -[NSObject performSelector:withObject:] + 70
19  com.adobe.air.Installer       0x00002eb1 RuntimeAppMain(char const*, int) + 256
20  com.adobe.air.Installer       0x00002fa0 main + 60
21  com.adobe.air.Installer       0x00002571 start + 53
Thread 1:
0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib         0x91d2d992 kevent64 + 10
1   libdispatch.dylib             0x91eae899 _dispatch_mgr_invoke + 238
2   libdispatch.dylib             0x91eae532 _dispatch_mgr_thread + 52
Thread 3:
0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
Thread 5:: BackgroundThread
0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
Thread 6:: BackgroundThread
0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
Thread 7:: BackgroundThread
0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
Thread 8:: BackgroundThread
0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
Thread 9:: ScriptTimeout
0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib       0x96fd6c25 pthread_cond_timedwait$UNIX2003 + 71
3   com.adobe.AIR                 0x056e05ae 0x5200000 + 5113262
4   com.adobe.AIR                 0x05789de2 0x5200000 + 5807586
5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34

Hi!
My previous version of Adobe AIR was 4.0 and was working fine. However, a recent app needed a later version but I cannot seem to be able to install it. Every time I run the installer, it seems to work just fine, no error is reported. However, the AIR is not installed and crashes with following report:
Process:         Adobe AIR Installer [1726]
Path:            /Volumes/VOLUME/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Identifier:      Adobe AIR Installer
Version:         14.0 (14.0.0.178)
Code Type:       X86 (Native)
Parent Process:  Adobe AIR Installer [1720]
Responsible:     Adobe AIR Installer [1720]
User ID:         0
Date/Time:       2014-09-03 17:17:45.637 +0200
OS Version:      Mac OS X 10.9.4 (13E28)
Report Version:  11
Anonymous UUID:  B6EEA3E4-D95F-CACE-6CE8-757652EEB415
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** CFEqual() called with NULL second argument ***
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation       0x9be5118c CFEqual + 348
1   com.apple.CoreFoundation       0x9beb4f67 __CFPasteboardCopyData + 3415
2   com.apple.CoreFoundation       0x9beb4205 CFPasteboardCopyData + 53
3   com.apple.HIToolbox           0x9705f0a1 isPrefsGetDefaultAsciiKeyboardLayout + 174
4   com.apple.HIToolbox           0x9705eabc isPrefsCreateCacheFromEnabledAndDefaultInputSources + 23
5   com.apple.HIToolbox           0x9705e47d islGetInputSourceListWithAdditions + 143
6   com.apple.HIToolbox           0x9705e3d1 TSMGetInputSourceCountWithFilteredAdditions + 44
7   com.apple.HIToolbox           0x9705d7e2 TISCreateInputSourceList + 101
8   com.apple.HIToolbox           0x9705d1c1 SyncHandwritingHotKey + 148
9   com.apple.HIToolbox           0x9705c128 _FirstEventTime + 1349
10  com.apple.HIToolbox           0x9705ba82 RunCurrentEventLoopInMode + 40
11  com.apple.HIToolbox           0x9705b777 ReceiveNextEventCommon + 163
12  com.apple.HIToolbox           0x9705b6bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
13  com.apple.AppKit               0x9111e349 _DPSNextEvent + 1602
14  com.apple.AppKit               0x9111d870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
15  com.apple.AppKit               0x9111015c -[NSApplication run] + 727
16  com.adobe.AIR                 0x05202d8c 0x5200000 + 11660
17  com.adobe.AIR                 0x0520318e 0x5200000 + 12686
18  libobjc.A.dylib               0x93e4b2af -[NSObject performSelector:withObject:] + 70
19  com.adobe.air.Installer       0x00002eb1 RuntimeAppMain(char const*, int) + 256
20  com.adobe.air.Installer       0x00002fa0 main + 60
21  com.adobe.air.Installer       0x00002571 start + 53
Thread 1:
0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib         0x91d2d992 kevent64 + 10
1   libdispatch.dylib             0x91eae899 _dispatch_mgr_invoke + 238
2   libdispatch.dylib             0x91eae532 _dispatch_mgr_thread + 52
Thread 3:
0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib         0x91d2d046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x96fd3dcf _pthread_wqthread + 372
2   libsystem_pthread.dylib       0x96fd7cce start_wqthread + 30
Thread 5:: BackgroundThread
0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
Thread 6:: BackgroundThread
0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
Thread 7:: BackgroundThread
0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
Thread 8:: BackgroundThread
0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib       0x96fd6bd9 pthread_cond_wait$UNIX2003 + 71
3   com.adobe.AIR                 0x056e053c 0x5200000 + 5113148
4   com.adobe.AIR                 0x0551fafb 0x5200000 + 3275515
5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34
Thread 9:: ScriptTimeout
0   libsystem_kernel.dylib         0x91d2c7ca __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x96fd4d1d _pthread_cond_wait + 728
2   libsystem_pthread.dylib       0x96fd6c25 pthread_cond_timedwait$UNIX2003 + 71
3   com.adobe.AIR                 0x056e05ae 0x5200000 + 5113262
4   com.adobe.AIR                 0x05789de2 0x5200000 + 5807586
5   com.adobe.AIR                 0x056e033d 0x5200000 + 5112637
6   com.adobe.AIR                 0x056e03ab 0x5200000 + 5112747
7   com.adobe.AIR                 0x056e01d2 0x5200000 + 5112274
8   libsystem_pthread.dylib       0x96fd25fb _pthread_body + 144
9   libsystem_pthread.dylib       0x96fd2485 _pthread_start + 130
10  libsystem_pthread.dylib       0x96fd7cf2 thread_start + 34

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  • Error installing Salesforce Chatter via Adobe Air

         I've been trying to install Salesforce Chatter on a users computer and keep receiving the error, "Sorry an error occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."
         I've tried to uninstall everything adobe, reboot, reinstall air and try again with the same results. I've tried putting the install file on a thumb drive and installing it from that with no luck. Any help, here is the install file;
    [2014-02-25:09:55:25] Application Installer begin with version 4.0.0.1390 on Windows 7 x86
    [2014-02-25:09:55:25] Commandline is: -playerVersion=12,0,0,70 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://na3.salesforce.com/setup/chatterdesktop/desktop_air25.air
    [2014-02-25:09:55:25] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-02-25:09:55:26] Begin air file download from http://na3.salesforce.com/setup/chatterdesktop/desktop_air25.air
    [2014-02-25:09:55:26] Download destination is C:\Users\Administrator\AppData\Local\Temp\fla224E.tmp
    [2014-02-25:09:55:26] Received download status 200
    [2014-02-25:09:55:26] Response URL is http://na3.salesforce.com/setup/chatterdesktop/desktop_air25.air
    [2014-02-25:09:55:28] Download success
    [2014-02-25:09:55:29] Unpackaging file:///C:/Users/Administrator/AppData/Local/Temp/fla224E.tmp to C:\Users\Administrator\AppData\Local\Temp\fla2ECD.tmp
    [2014-02-25:09:55:31] Migration signature validation failed
    [2014-02-25:09:55:31] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]
    [2014-02-25:09:59:16] Application Installer end with exit code 7
    [2014-02-25:10:02:31] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86
    [2014-02-25:10:02:31] Commandline is: -arp:uninstall
    [2014-02-25:10:02:31] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-02-25:10:02:36] Relaunching with elevation
    [2014-02-25:10:02:36] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
    [2014-02-25:10:02:36] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86
    [2014-02-25:10:02:36] Commandline is: -stdio \\.\pipe\AIR_5936_0 -eu
    [2014-02-25:10:02:36] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-02-25:10:02:36] Starting runtime uninstall. Uninstalling runtime version 4.0.0.1390
    [2014-02-25:10:02:36] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi
    [2014-02-25:10:02:38] Uninstalling product with GUID {B92C2C6C-F70E-497B-88A7-1FEF9888272B}
    [2014-02-25:10:02:39] Runtime Installer end with exit code 0
    [2014-02-25:10:02:39] Elevated install completed
    [2014-02-25:10:02:39] Runtime Installer end with exit code 0
    [2014-02-25:10:10:38] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86
    [2014-02-25:10:10:38] Commandline is:
    [2014-02-25:10:10:38] No installed runtime detected
    [2014-02-25:10:10:41] Relaunching with elevation
    [2014-02-25:10:10:41] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\air1228.tmp\adobe air installer.exe -ei
    [2014-02-25:10:10:41] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86
    [2014-02-25:10:10:41] Commandline is: -stdio \\.\pipe\AIR_4268_0 -ei
    [2014-02-25:10:10:41] No installed runtime detected
    [2014-02-25:10:10:41] Starting silent runtime install. Installing runtime version 4.0.0.1390
    [2014-02-25:10:10:41] Installing msi at c:\users\admini~1\appdata\local\temp\air1228.tmp\setup.msi with guid {B92C2C6C-F70E-497B-88A7-1FEF9888272B}
    [2014-02-25:10:10:44] Runtime Installer end with exit code 0
    [2014-02-25:10:10:44] Elevated install completed
    [2014-02-25:10:11:02] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
    [2014-02-25:10:11:02] Runtime Installer end with exit code 0
    [2014-02-25:10:11:02] Runtime Installer begin with version 4.0.0.1390 on Windows 7 x86
    [2014-02-25:10:11:02] Commandline is: -installupdatecheck
    [2014-02-25:10:11:02] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-02-25:10:11:03] Performing pingback request
    [2014-02-25:10:11:03] Pingback request completed with HTTP status 200
    [2014-02-25:10:11:03] Starting runtime background update check
    [2014-02-25:10:11:03] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/4.0.0.1390/update
    [2014-02-25:10:11:03] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/4.0.0.1390/update to C:\Users\Administrator\AppData\Roaming\Adobe\AIR\Updater\Background
    [2014-02-25:10:11:04] Runtime update not available
    [2014-02-25:10:11:04] Unpackaging cancelled
    [2014-02-25:10:11:04] Runtime Installer end with exit code 0
    [2014-02-25:10:11:16] Application Installer begin with version 4.0.0.1390 on Windows 7 x86
    [2014-02-25:10:11:16] Commandline is: F:\desktop_air25.air
    [2014-02-25:10:11:16] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-02-25:10:11:16] Unpackaging file:///F:/desktop_air25.air to C:\Users\Administrator\AppData\Local\Temp\flaB615.tmp
    [2014-02-25:10:11:17] Migration signature validation failed
    [2014-02-25:10:11:17] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]
    [2014-02-25:10:11:30] Application Installer end with exit code 7
    [2014-02-25:10:14:52] Application Installer begin with version 4.0.0.1390 on Windows 7 x86
    [2014-02-25:10:14:52] Commandline is: F:\desktop_air25.air
    [2014-02-25:10:14:52] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-02-25:10:14:53] Unpackaging file:///F:/desktop_air25.air to C:\Users\Administrator\AppData\Local\Temp\fla3A8.tmp
    [2014-02-25:10:14:54] Migration signature validation failed
    [2014-02-25:10:14:54] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]
    [2014-02-25:10:14:57] Application Installer end with exit code 7
    [2014-02-25:10:24:42] Application Installer begin with version 4.0.0.1390 on Windows 7 x86
    [2014-02-25:10:24:42] Commandline is: F:\desktop_air25.air
    [2014-02-25:10:24:42] Installed runtime (4.0.0.1390) located at c:\Program Files (x86)\Common Files\Adobe AIR
    [2014-02-25:10:24:43] Unpackaging file:///F:/desktop_air25.air to C:\Users\Administrator\AppData\Local\Temp\fla3D7.tmp
    [2014-02-25:10:24:43] Migration signature validation failed
    [2014-02-25:10:24:43] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]
    [2014-02-25:10:24:45] Application Installer end with exit code 7

    We are having the same issue.  I'm  not an expert with Adobe Air, but it looks like there's an expired digital certificate or signature with the installation.  I've moved the PC clock back a few weeks to January and have been able to get it to install.  We have a support case open with SalesForce letting them know about this, but no response yet...

  • Adobe AIR Installer Crashes - Mac OS 10.4.11

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    +[WebFontCache fontWithFamily:traits:weight:size:]: selector not
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    2008-12-17 23:24:31.879 Adobe AIR Installer[988] *** NSTimer
    discarding exception '*** +[WebFontCache
    fontWithFamily:traits:weight:size:]: selector not recognized' that
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    '_playerTimerAction:'

    Hello,
    Was there a fix to this problem? I've tried to install AIR
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    10.4.11, and the installer hangs on the license agreement page (no
    text displayed for the license itself, although the window is fine
    otherwise).
    Not sure if this is the same issue as Viewer07
    though...

  • Exit Code 7 error installing trial version of Adobe Captivate 5

    Hi,
    I am getting an Exit Code 7 error when installing a trial version of Adobe Captivate 5 on an XP SP3 32bit laptop.
    I have the install logs (i've tried installing a couple of times) but i can't see how to attach the files in this window.
    Can you help me please?
    cheers
    Phil

    Hello,
    There can be many possible reasons for this Error.
    Could be a possibility Microsoft_v80_CRX .msi is not getting installed or due to Error 1612
    Please reply with complete information : Your Name & Contact Number (with country code)
    I can try to call you back and check what the best I can do.
    Thanks
    Vikram

  • Error Installing Dreamweaver CS4 on Windows 7: Installer Database is Corrupt

    Error Message: The Installer Database is Corrupt. Please contact Adobe Customer Service.
    I bought a new laptop and would like to install Dreamweaver CS4 on it. It is already running fine on my desktop, being installed back in 1/2011. Both PCs are Windows 7 but the new laptop is Windows 7 Professional.  I have downloaded the two install files ADBEDRWVCS4_LS1.7z and ADBEDRWVCS4_LS1.exe multiple ways and to multiple locatons on the laptop. I've run the .exe file multiple ways and extracted to several locations besides the default (c:\users\userid\Desktop\Adobe CS4). After the extract completes and it tries to run setup I get the same message "The Installer Database is corrupt. Please Contact Adobe Customer Service" (which I did and they just gave me another download link I had already tried).
    I even copied the folder with the extracted files done on my desktop (where the install had succeeded). And still got the same message when I ran setup.exe on the laptop. I tried running it with a "run as administrator" command prompt, double-clicking in Windows Explorer, start > run and the same thing happens. At least it doesn't appear that it has actually installed anything yet.
    I did notice that my new PC has a program called "7-zip 9.20" installed which I do not remember installing and its install date is prior to my purchase of the PC so I'm guessing it came with it (HP Pavilion 15t running Windows 7 Professional 64-bit). The Windows 7 Desktop does not have this program installed. It is available from C|net where it has a good rating. Perhaps setup.exe does further extracting and the 7-zip program is the culprit? This is a long shot.
    I searched for others with this problem and found lots of issues installing Dw CS4, but none quite like this.

    Awesome! That worked! Actually I searched three folders (Program Files, Program Files (x86) & Program Data) for caps.db and found:
    c:\Program Files\Adobe\Adobe Premier Elements\caps.db (dated 9/2/2011)
    c:\Program Files (x86)\Common Files\Adobe\Backup\caps.db
    I ignored the first one since it might be needed by the Premier Elements 10 I installed yesterday and changed the name of the other one from caps.db to barb.fix.
    I changed the install folder from c:\Program Files\Adobe to c:\Program Files (x86) just in case CS4 is a 32-bit application which I had done before when installing on my Windows7 Desktop. Now that the install has completed I see that I have caps.db files dated 5/5/2014 in
    c:\Program Files (x86)\Common Files\Adobe\caps\caps.db
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  • Adobe creative cloud apps installation crashes Mac Pro

    Hello,
    My computer crashes after I click on an CS6 to install within Adobe Application Manager, using Adobe's Creative Cloud Subscriptio Service.
    I am running:
    2010 MacBook Pro
    Processor  2.66 GHz Intel Core i7
    Memory  8 GB 1067 MHz DDR3
    Graphics  Intel HD Graphics 288 MB
    Software  OS X 10.8.3 (12D78)
    Everytime I click the the link to install the CS6 app, the app downloads and as soon as the app starts installing the computer crashes.
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    Tue Apr  2 23:06:39 2013
    panic(cpu 0 caller 0xffffff7f813957f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff80f1f62000 0x0a5480a2, D0, P3/4
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80f13b37a0 : 0xffffff8000c1d626
    0xffffff80f13b3810 : 0xffffff7f813957f2
    0xffffff80f13b38d0 : 0xffffff7f814923b9
    0xffffff80f13b3930 : 0xffffff7f8149242e
    0xffffff80f13b39a0 : 0xffffff7f817b8c82
    0xffffff80f13b3ad0 : 0xffffff7f814b8fe8
    0xffffff80f13b3b10 : 0xffffff7f8139d567
    0xffffff80f13b3bc0 : 0xffffff7f8139b05a
    0xffffff80f13b3dc0 : 0xffffff7f8139c0c5
    0xffffff80f13b3ea0 : 0xffffff7f8133aaba
    0xffffff80f13b3ef0 : 0xffffff7f82e9e0df
    0xffffff80f13b3f40 : 0xffffff7f82e9d1e7
    0xffffff80f13b3f60 : 0xffffff8000c3dcfe
    0xffffff80f13b3fb0 : 0xffffff8000cb2977
          Kernel Extensions in backtrace:
             com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f81338 000->0xffffff7f81645fff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81324000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f812e1000
             com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 1653000->0xffffff7f81974fff
                dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f813 38000
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
             com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff 7f82e9c000->0xffffff7f82eabfff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
                dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7f81e0b000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81324000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f812e1000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12D78
    Kernel version:
    Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
    Kernel slide:     0x0000000000a00000
    Kernel text base: 0xffffff8000c00000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 5724934528856
    last loaded kext at 3291482466828: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7f82fdb000, size 229376)
    last unloaded kext at 344722363298: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f81c2e000, size 65536)
    loaded kexts:
    com.apple.filesystems.smbfs          1.8
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.1.3f3
    com.apple.driver.AGPM          100.12.87
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDA          2.3.7fc4
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.GeForce          8.1.0
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleMikeyDriver          2.3.7fc4
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3
    com.apple.driver.AppleIntelHDGraphics          8.1.0
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AppleIntelHDGraphicsFB          8.1.0
    com.apple.driver.AppleMuxControl          3.3.0
    com.apple.driver.ApplePolicyControl          3.3.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.SMCMotionSensor          3.0.3d1
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.driver.AppleUSBCardReader          3.1.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.5
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AirPort.Brcm4331          614.20.16
    com.apple.driver.AppleUSBHub          5.5.5
    com.apple.iokit.AppleBCM5701Ethernet          3.6.0b1
    com.apple.driver.AppleAHCIPort          2.5.1
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.3.7fc4
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.4
    com.apple.nvidia.nv50hal          8.1.0
    com.apple.NVDAResman          8.1.0
    com.apple.iokit.IOBluetoothFamily          4.1.3f3
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.3.7fc4
    com.apple.iokit.IOHDAFamily          2.3.7fc4
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.3.0
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.3.0d51
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
    com.apple.iokit.IOUSBMassStorageClass          3.5.1
    com.apple.driver.AppleUSBMergeNub          5.5.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IO80211Family          522.4
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBUserClient          5.5.5
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.5.5
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.2
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
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    Contact Adobe support or post on their forums:  http://www.adobeforums.com

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